Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. Step #3: Design the Dashboard. Step #2: Assemble the Team.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

Userpilot

FEBRUARY 29, 2024

In addition to this, Userpilot lets you create more nuanced customer segments with advanced filtering criteria like NPS scores, in-app user behavior , and survey responses to name a few. A/B testing. The account view in Totango allows business users to view all the customer insights from individual customers in one singular dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Indicative

JULY 24, 2019

Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks. On the bottom right of each query row, you can name the query. The first row should be named Active Users Yesterday , and the second, Active Users Last 30 Days. Measure the impact of a specific step in your customer journey.

Data Visualization 61

Data Visualization Analytic Tools User Testing Customer Experience 61

The Product Coalition

JULY 13, 2021

Configuring a flag from the push notification dashboard is pretty simple. You can either have a different channel name or a key-value pair to differentiate. You may run A/B tests and find out what works. To name a few Market Leaders leverage the Custom Notifications in Android The ‘Inshorts app uses it for better news delivery.

Customer Experience 133

Customer Experience User Testing Advertising Differentiation 133

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

That’s where investing time and energy into building an operations dashboard will pay dividend for years to come. What is a product operations dashboard? What is a product operations dashboard? A product operations dashboard is not a report. What KPIs should I track on my dashboard? making a purchase)?

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Amplitude

JUNE 21, 2018

On any given day I might be working on mockups and designs, digging into our data via Amplitude, white boarding solutions with engineers, interviewing users, testing internal builds, conversing with marketing, and everything in between. What metrics/KPIs are you measured on? Retention is the ultimate KPI.”

Feedback Software 45

Feedback Software Data Visualization User Testing KPI 45

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. Then you can validate against existing data or test in an experiment. Relying wholly on your gut instinct may give you a decent start in business.

Data Visualization 62

Data Visualization User Testing Customer Experience Customer Feedback 62