Mixpanel

APRIL 18, 2024

We have a wide range of user types, from marketers to engineers to product managers and more. Before a line of code is written or a button is designed, we need to understand the personas that will be using this new feature and their true needs. They’re the end consumers of this training, after all.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

FEBRUARY 20, 2023

It’s best known for its in-depth analytics features , but it also allows you to collect user feedback and offers a range of in-app onboarding features, which you can use for both web and mobile products. Pendo Dashboard. Users rate Pendo highly for its ease of set-up which doesn’t require any coding. Pendo review.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

FEBRUARY 21, 2023

Dashboard in Heap. Heap analytics features Heap claims to be the only analytics tool that enables product managers to collect complete data about their users' interactions with the product. You need to install a snippet of tracking code at the top of your site and Heap does the rest. Heap vs Pendo: Heap Review.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

APRIL 17, 2024

Mixpanel provides insights into customer journeys to help businesses refine product-market fit and drive growth through data-driven strategies. Hotjar enhances user experience and product development with features like heatmaps and custom integrations, delving deep into user behavior. UXCam Product KPIs dashboards.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 72

Feedback Software Analytic Tools Research Software Data Visualization 72

Userpilot

AUGUST 23, 2023

Understand product requirements: You need to collaborate with relevant stakeholders to gather documents on product requirements and convert them into product specifications or user stories. You might also have to collaborate with cross-functional teams to help develop product marketing strategies and improve the user experience.

Data Visualization 80

Data Visualization Reporting Tools Analytic Tools Research Software 80

Userpilot

DECEMBER 22, 2022

Common reasons for churn: Product-market fit failure. Product pricing plan weak points. Customers could churn due to one of the following reasons: Product-market fit failure: This is one of the biggest reasons for churn and something that most startups deal with. Poor onboarding. Delayed Aha moment.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software User Testing 87

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

OCTOBER 20, 2023

Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. For SaaS, these B2B insights can encompass data such as: Businesses that are most likely to use your software. How to collect early product feedback?

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Research Software 85

Userpilot

APRIL 25, 2024

Effective market research combines both qualitative methods, which explore consumer motivations, and quantitative methods, which provide measurable statistics, to create comprehensive insights that guide business strategy and decision-making.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

MARCH 25, 2024

However, not all product tours are created equal: many companies fail to realize their full potential. We also show you a few good product tour software tools. TL;DR Product tours are in-app experiences that guide users through the main product features, usually when they start using it for the first time.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

OCTOBER 20, 2022

Detractors typically find multiple flaws in your product and may even convince their friends and colleagues not to sign up for your product. Negative reviews from detractors can be very damaging to your product and brand image. Passives give you a score of 7 or 8 because they are indifferent about your product.

Feedback Software 93

Feedback Software Analytic Tools Research Software User Testing 93

Usersnap

NOVEMBER 17, 2022

Due to a recent study, customer experience is becoming the top priority for companies to stay successful. You can search within the Hubspot marketplace categories for integrations focused on productivity, marketing, finance, and customer service. You can compile all the forms in your HubSpot dashboard.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

JUNE 28, 2023

The user onboarding solution Despite trying out other solutions, including Appcues Arjoon found that Userpilot was the easiest to use and made it possible to build the onboarding process himself — without the need for coding knowledge or help from other team members! Track your KPIs with Userpilot’s native analytics dashboard.

Onboarding KPIs 75

Onboarding KPIs Feedback Software User Testing Analytic Tools 75

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Actionable insights from feedback help you better align your product with customers’ needs and retain them for longer.

Feedback Software 18

Feedback Software Data Visualization Customer Feedback Analytic Tools 18

Userpilot

MARCH 14, 2023

User segmentation can help build better products. Userpilot is a no-code solution where you can segment users based on various user attributes such as user data, company data, in-app content engagement, etc. Product managers and product marketing managers often use the term user segmentation since they focus on retention and adoption.

Analytic Tools 89

Analytic Tools User Testing Customer Feedback Feedback Software 89

Userpilot

JANUARY 12, 2023

You can also use UBA data to recommend content and products contextually. Likewise, product marketers use the data to target the right audiences with marketing campaigns. Reduce product churn by finding behavioral patterns among churned users and reach out to existing customers with similar patterns to avoid attrition.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Customer Feedback 92

Userpilot

MARCH 29, 2024

Poor product-market fit. Ineffective marketing/poor marketing strategy. Complicated product. Poor product-market fit : Potential users are likely to drop off early in the sales funnel if there’s a mismatch between their needs and what your product offers; a classic sign of poor product-market fit.

Data Visualization 93

Data Visualization User Testing Analytic Tools Feedback Software 93

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. As shown in the image below, industries like IT Services and IT & Software record customer retention rates close to the 90% mark. Create a checklist code-free with Userpilot. Source: ExplodingTopics.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

SEPTEMBER 29, 2022

When users are used to the product and can use it effectively, its relative value grows. Product value depends on external factors and it’s difficult to measure. You can estimate it with Product-Market Fit ( PMF ) and Net Promoter Score ( NPS surveys ), by collecting qualitative feedback and tracking product usage.

User Testing 89

User Testing Product Research Feedback Software Analytic Tools 89

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The easy way to think about it is thinking about what you see in caricatures on movies and stuff, like rooms full of dashboards and charts where people are making decisions.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

AUGUST 10, 2022

They pop up due to pre-defined triggers such as users performing tasks X, Y, Z or signups reaching the first milestones, etc. With a tool like Userpilot, you can build microsurveys code-free. Here’s what a welcome screen looks like: Postfity uses Userpilot to create a microsurvey in the welcome flow code-free.

Data Visualization 91

Data Visualization Customer Feedback User Testing Customer Experience 91

Userpilot

MARCH 16, 2024

Is Appcues or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues, and WalkMe compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Depending on how many your product has, it may require several hours of interviews and a number of surveys to do each. SaaS User Persona Example -Userpilot: Product Manager 2. All in one dashboard. ActiveCampaign.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JUNE 2, 2022

But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. B2B SaaS stands for businesses that provide cloud-based software solutions to other businesses. What is B2B SaaS? Customer retention rate.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

SEPTEMBER 22, 2021

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. The most effective way to achieve this is to use in-app engagement software to design positive experiences.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

Userpilot

MARCH 16, 2024

Is UserGuiding or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Chameleon is a product adoption platform. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

ProductPlan

FEBRUARY 8, 2022

Some responsibilities that fall into communications include: Communicating product changes. Helping shape communication about product strategy for each audience and class of internal stakeholders. Coordinating with product marketing and sales. Coordinating critical aspects of product launch.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

The Product Coalition

OCTOBER 30, 2019

Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. An important criteria for choosing a quantitative SDK is the option to track KPIs on a custom dashboard. User Testing User testing is essential to ensure product-market fit before launching an app.

Analytic Tools 83

Analytic Tools Data Visualization Feedback Software User Testing 83

Userpilot

MARCH 30, 2024

Is WalkMe or Userlane the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how WalkMe and Userlane compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 16, 2024

Is Appcues or Userlane the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and Userlane compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Let’s get started! It is free and allows up to 20M monthly events.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 30, 2023

In SaaS, as you develop your product and achieve product-market fit , you must consider the five user segments so you can improve product adoption and grow your business. of the market) are excited about trying products and testing new technology. Create modals code-free with Userpilot.

User Testing 85

User Testing Feedback Software Research Software Onboarding KPIs 85

Userpilot

MARCH 29, 2024

Is Chameleon or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Chameleon, and WalkMe compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52