UX Planet

JUNE 30, 2025

The shift was dramatic: global AI adoption rocketed to 78% of all organizations — up from just 20% in 2017 — while an extraordinary 91% of bank boards formally approved Gen-AI programs, according to NTT and McKinsey. The payoff is already visible in richer digital experiences, sharper personalization and faster, safer service.

Data Visualization 67

Data Visualization Banking Reporting Tools Analytic Tools 67

Arkenea

APRIL 10, 2025

This guide covers everything you need to know about outsourced software product development services , from core definitions and benefits to a stepbystep process, pros and cons, realworld case studies, and future trends. Within six weeks, they launched features such as personalized subject line generation and dynamic content recommendations.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Modus Create

NOVEMBER 15, 2024

billion , streamlining and automating clinical development processes are perfect use cases for AI. AI use cases are enabled by “intelligent applications” – software applications that incorporate generative, classification, and predictive AI models under the hood to power one or more of their features.

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Modus Create

MAY 30, 2025

This blog explores everything you need to know about AIs impact on life sciences, including key trends and applications. AI is reshaping life sciences , unlocking possibilities for accelerated innovation and improved patient outcomes. Why data readiness matters The lifeblood of any AI application is data.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Product Research 40

Gainsight

JULY 2, 2025

Introducing Pulse Unplugged 2025 , a half-day virtual event that brings the most impactful insights from Pulse to your screen. This event focuses on actionable strategies and frameworks tailored for leaders looking to drive real results. Learn how AI can shift your focus from reactive firefighting to proactive value delivery.

Data Visualization 40

Data Visualization Generative AI Customer Experience Customer Feedback 40

Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. AI can help in many parts of making a product, from research to writing product plans and documents.

Artificial Inteligence 243

Artificial Inteligence Research Software Data Visualization Reporting Tools 243

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Many have a well-defined AI strategy and have made considerable progress.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

The Product Coalition

SEPTEMBER 24, 2024

Let’s talk about how to use AI where it matters most. Credit: Dall-E It’s hard to miss — Generative AI features are stealing the spotlight in nearly every product release these days. Go beyond Chatbots to Unlock Ai’s Potential Generative AI has really shown it can be a game-changer for creating content and generating insights.

Reporting Tools 147

Reporting Tools Data Visualization Research Software Artificial Inteligence 147

Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. At the same time, insights from the development work are used to inform strategic decisions and help adapt the strategy. [3] Does the data show positive, flat, or negative trends?

Customer Experience 310

Customer Experience Product Research Technical Review Data Visualization 310

Product Innovation Educators

JULY 3, 2023

7:36] What part does artificial intelligence (AI) play in digital transformation? The current wave of change is around generative AI. A lot of companies are pumping out demos of AI passing the bar exam or creating a marketing plan in 30 seconds. ” [10:51] Tell us about your framework for digital transformation.

Artificial Inteligence 282

Artificial Inteligence Leadership User Testing Feedback Software 282

Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. How do we get our teams access to the right tools to quickly test assumptions? Can we get access to the right tools?

Product Research 321

Product Research User Testing Research Software Feedback Software 321

Userpilot

SEPTEMBER 15, 2023

Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs. To recruit participants that are representative of the target audience, use dedicated services or tools. Avoid general questions, like ‘Which design do you prefer?’ What is a preference test?

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

Lenny Rachitsky

JULY 30, 2024

To answer your questions in the most comprehensive way possible, I teamed up with Palle Broe to analyze how leading tech companies are approaching AI pricing and, from that, create a framework to help you make decisions about how to price your own AI products and features. And what can we learn from that data?

Artificial Inteligence 145

Artificial Inteligence Technical Review Customer Feedback Feedback Software 145

ProductPlan

APRIL 25, 2024

Consider it more deeply: educational institutions provide many products and services. Instead of a traditional B2B software or physical piece of hardware, their products are programs, IT services , university websites (internal and external), or even actual curricula, to name a few.

Education 105

Education Research Software Feedback Software Analytic Tools 105

Gainsight

MAY 18, 2023

According to Rumelhart, “ Horizon AI has been a part of Gainsight’s technology for some time, but generative AI is the next frontier. At Gainsight, we’re all in on generative AI.” Digital Hub: Your New Superpower According to a recent Salesforce study, self-service is increasingly popular.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

UX Planet

MARCH 2, 2024

This could result in time spent exploring human-centric problems without evaluating their practical AI solutions. Designed for Deterministic Systems: A deterministic system performs set tasks predictably, while a probabilistic system dynamically responds to inputs with uncertain outcomes. Defining UX in Gen-AI is an art of balance.

Product Research 91

Product Research Research Software User Testing Analytic Tools 91

BrainMates

JULY 23, 2023

Product Management in the Age of Generative AI By MARTIN NORTH It might be a cliché, but the one constant in product management is that nothing is ever constant. Instead of written requirements being used to guide human engineers, they are being processed by AI and used to create working software.

Generative AI 52

Generative AI Research Software Product Research Product Manager 52

Modus Create

DECEMBER 4, 2023

Tweag — Modus Create’s open source program office (OSPO) I founded Tweag to improve the experience of developers and data scientists throughout the software development lifecycle. We’re embedded in all of Modus Create’s services, helping clients across every major industry. Examples include Micro Frontends and Generative AI.

Research Software 105

Research Software Software Review Development Data Visualization 105

Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

JULY 23, 2024

This article will dive deep into the concept of feature prioritization and introduce the top frameworks for successful product management. There are different frameworks and methods for feature prioritization to make the job easier. Here are 15 of the best framework techniques to consider: 1.

Feedback Software 111

Feedback Software Product Research User Testing Customer Experience 111

Userpilot

JULY 20, 2024

CX managers can streamline their work with various tools: Userpilot enhances in-app customer experiences, Monday facilitates project management for cross-functional teams, Jira helps collaborate on product development, etc. Looking into tools for customer experience managers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 24, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They often collaborate with other teams, including customer service, marketing, product, and sales. Book a demo today!

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

Here are a few tips to help you become a successful CX manager: Embrace a customer-first mindset Champion customer advocacy Be a team player Predict problems and brainstorm solutions Adapt to changing times Grow your network Looking into tools for customer experience managers? Book a demo to see it in action!

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52

Gainsight

AUGUST 29, 2023

Customer Success (CS) has become a mission-critical discipline in SaaS and beyond, with 97% of the companies we surveyed this year reporting that they have a Customer Success function. At Gainsight, we capture the nuance of customer health with a robust and comprehensive framework to highlight risks and opportunities earlier.

Reporting Tools 52

Reporting Tools Data Visualization User Friction User Testing 52

Userpilot

JULY 17, 2024

A CX manager’s career usually starts with an entry-level role like a customer service representative or sales associate. You can also transition into a CX manager’s role from other positions, such as marketing manager and customer insights analyst. While the job comes with several complexities, using the right tools can make it easier.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Lenny Rachitsky

JULY 22, 2025

But when it came to using AI in my own job, I was a proud Luddite. ” I was worried that if I let AI tools do things for me, I’d lose my edge. Could AI help me with higher-level tasks? I realized that AI tools had felt like blunt, generic instruments becaus e I wasn’t providing enough context.

Artificial Inteligence 92

Artificial Inteligence Research Software Feedback Software Analytic Tools 92

Arkenea

SEPTEMBER 5, 2024

Two areas that are holding back personalized patient care are a lack of context (or rather data) and an inability to leverage this data. Although we’ve seen many roadblocks regarding data interoperability, I believe the next decade will bring a renewed focus on empowering patients to take control of their health.

CTO 52

CTO Artificial Inteligence Feedback Software Healthcare 52

UX Studio

MAY 23, 2024

While this reality persists, the rapid development of Artificial Intelligence (AI) is fundamentally transforming how we teach and learn. A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives.

Education 48

Education Research Software Reporting Tools Feedback Software 48

Gainsight

JUNE 27, 2023

Now, as we reflect on the event, we are excited to share with you the five impactful takeaways that emerged from this insightful gathering of industry leaders. Participants acknowledged the power of generative AI in synthesising large amounts of data, providing actionable insights, and enhancing the customer journey.

Onboarding KPIs 52

Onboarding KPIs Generative AI Data Visualization Customer Feedback 52

Gainsight

AUGUST 10, 2023

It says: You’re not only committed to delivering your products or services, but also the positive outcomes the customer is seeking in their own business by leveraging that investment. Investment in automation and technologies such as generative AI will be imperative. When customers buy from you, a pact is created.

Onboarding KPIs 52

Onboarding KPIs Data Visualization User Friction Technical Review 52

UX Studio

SEPTEMBER 20, 2023

Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding. Make is a platform that allows people to connect their data together no matter what apps they use. I would say not just ai. And so what does that mean exactly?

Research Software 76

Research Software Feedback Software User Testing Product Research 76

Lenny Rachitsky

JULY 9, 2024

However, these abstract benchmarks don’t tell us how much of your job AI is able to potentially replace, now or in the near future—which is really what we care about. As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. ’s capabilities.)

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM)—and virtually every area of business—is evolving at a remarkable pace. That’s why we put together the Essential Guide for How to Leverage AI as a CS Leader.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Modus Create

MAY 28, 2024

This is likely because larger enterprises are taking a “go-slow” approach , given AI’s security risks and ethical concerns. Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology.

Reporting Tools 49

Reporting Tools Research Software Data Visualization Weak Development Team 49

UX Planet

APRIL 8, 2025

Today that conversation is still messy and requires a lot of back and forth and human input, but as providers accumulate more and more training data through conversations just like these, Im confident the output willimprove. Well pour our planets rarest resources into data centers and chips and manufacturing, and well erect industrial zones.

Analytic Tools 85

Analytic Tools Research Software Feedback Software Data Visualization 85

Modus Create

MAY 23, 2025

The companies winning with AI arent the ones chasing shiny tools. Theyre doing the foundational work like modernizing infrastructure, cleaning up messy data, aligning on outcomes, and upskilling their teams. If your AI program isnt delivering real results, chances are youre running into one of these hurdles.

Weak Development Team 40

Weak Development Team Reporting Tools Research Software Feedback Software 40