Userpilot

JUNE 3, 2022

We’ll also make sure to look at the best tools for the job. Make sure you also give users the chance to solve their own problems: offering self-service support is a must in any onboarding process. Finally, you want to pick the right tools for the job. Key touchpoints with your product. Let’s get started!

Analytic Tools 93

Analytic Tools Onboarding KPIs Research Software Feedback Software 93

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. What is a product analytics framework?

Analytic Tools 78

Analytic Tools Data Visualization Feedback Software Research Software 78

Userpilot

OCTOBER 30, 2022

17 practical ways to improve the customer experience: Set goals that align with your desired business outcomes. Ensure to provide great customer service. Give self-service options. Gamify the product experience. Start with your goals. Your goals should focus on one action, touchpoint, or area of CX at a time.

Feedback Software 85

Feedback Software Research Software Customer Experience User Testing 85

CardBoard

AUGUST 18, 2023

Maybe you’ve installed tracking in your product. The data is there, but what does it mean? You’re drowning in data, but starving for insight. Then you hear Melissa Perri talk about doubling acquisition with a meal kit delivery service. How do you pick and implement a tool to track it?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. In Step 4, you seek customer insights and run experiments to assess user interest.

User Testing 89

User Testing Product Research Feedback Software Customer Feedback 89

Userpilot

MARCH 16, 2023

TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. Let’s get into it!

Analytic Tools 92

Analytic Tools Feedback Software Customer Experience User Testing 92

Userpilot

APRIL 25, 2022

Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. First, you need to decide which area of your product to focus on (use data to guide your decision ).

Feedback Software 97

Feedback Software Analytic Tools Data Visualization User Testing 97

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. The insights from the market research feed into the go-to-market strategy. This outlines how to launch the product to the right clientele at the right time. Goals, timeline, obstacles. Goal Setting Framework.

Product launches 94

Product launches Product Research User Testing Research Software 94

Userpilot

OCTOBER 4, 2022

We’ll start by exploring what customer activation is and why it matters, cover the difference between a customer activation strategy and brand activation, set out how to craft a customer activation strategy of your own, and discuss the best tools for the job. Ready to get started? Let’s dive in! What is customer activation?

User Testing 88

User Testing Customer Experience Customer Feedback Data Visualization 88

Userpilot

MAY 9, 2024

Set up referral programs to encourage existing users to promote the product and strengthen their loyalty. Systematically gather user feedback to gain insights into their onboarding experience and identify areas for improvement. Tools like Canva or Miro offer free user journey templates, like the one below. User journey template.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 80

Analytic Tools Feedback Software User Testing Customer Experience 80

Userpilot

JANUARY 6, 2023

What does velocity mean in product management? It is a well-known instrument used in Agile delivery frameworks like Scrum. What are product features? Product features are the characteristics of the product. They are higher-level projects that you need to achieve the product goals , called themes.

Onboarding KPIs 91

Onboarding KPIs User Testing Customer Experience Feedback Software 91

Userpilot

JANUARY 31, 2021

Product Ops facilitates communication across multiple teams and plays a key role in connecting resources and data. The work of product ops makes the product development process easier for the product team and helps to build user-friendly products. Product Ops is not the same as Product Management.

User Testing 52

User Testing Data Visualization Customer Feedback Customer Experience 52

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if Userlane is the best option for your SaaS company? In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit. With numerous of Userlane alternatives, it can be challenging to make a final decision.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. click events, viewed pages, time spent).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. click events, viewed pages, time spent).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

APRIL 27, 2023

TL;DR Customer feedback is the data you get from your users about your product and their experience. Customer feedback allows you to drive customer success, improve customer satisfaction , boost customer loyalty, and make informed product decisions. Contextually-triggered surveys allow you to obtain relevant and valid insights.

Feedback Software 74

Feedback Software User Testing Customer Feedback Analytic Tools 74

Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It identifies and stirs you towards the most important things you need to achieve sustainable product growth. It also covers the following: The definition and benefits of a growth marketing framework. Let’s begin.

Analytic Tools 95

Analytic Tools Feedback Software Framework Data Visualization 95

Userpilot

FEBRUARY 17, 2023

Product analytics and session recordings enable you to analyze user behavior in the product and find areas where they encounter barriers or unnecessary friction. Customer interviews and user feedback surveys are great product discovery techniques for collecting qualitative data. What is product discovery?

Product Research 95

Product Research User Testing Data Visualization Analytic Tools 95

Modus Create

APRIL 30, 2020

The Modus Kickstart is a structured, facilitated set of workshops to help accelerate a successful product release. It outlines a framework for facilitated product discussions and feature prioritization based on key assumptions, constraints, and KPIs leading to a more clearly defined plan. Product Vision and Goals.

Research Software 81

Research Software Product Research User Testing Workshop 81

Alty

FEBRUARY 10, 2017

In this guide, we’d like to show how you can minimize your spending without jeopardizing the success of your app product. Set Clear Product Goals First. Mobile app development on a tight budget remains budget as along as you have clearly defined product goals. Instant text and video messages. High costs.

Feedback Software 40

Feedback Software Research Software Technical Review User Testing 40

Userpilot

FEBRUARY 6, 2023

Next, you want to decide on the engagement strategies for each touchpoint, define your marketing goals and milestones, and test your funnel for weaknesses. Collect relevant customer data on the welcome screen and personalize their onboarding. Collect both qualitative and quantitative data to better understand your users.

Analytic Tools 93

Analytic Tools Feedback Software Customer Experience User Testing 93

Userpilot

JANUARY 29, 2023

The whole agile team should take part in release planning but the product owner is accountable for the final plan. Release planning should start by defining the product vision and setting product goals to realize it. The next step involves reviewing the backlog to align it with the goals. Changes in business goals.

Agile 96

Agile Feedback Software User Testing Product Research 96

Userpilot

JULY 22, 2023

Prioritize user adoption, set customer success goals, and collect feedback to keep retention rates high. Increasing product stickiness can keep users around long enough for account expansion to occur. User feedback can tell you what to fix while product usage data can tell you what to upsell.

Feedback Software 78

Feedback Software User Testing Strategy Onboarding KPIs 78

Userpilot

JULY 18, 2023

Collaboration with the marketing team during the whole product life cycle is essential to develop and launch products that satisfy genuine market needs. When the product is ready, PMs use customer feedback and product analytics to track product performance and inform its future innovation.

Data Visualization 90

Data Visualization Product Research User Testing Onboarding KPIs 90