Userpilot

OCTOBER 21, 2022

Does it have anything to do with the Minimum Viable Product? Why would you care about MVE as a product manager ? Minimum Viable Experience (MVE) describes how your users must feel when they interact with your product to stay with the company and keep using the product. Book the demo ! Got your seat belt on?

Customer Experience 95

Customer Experience Onboarding KPIs User Testing Customer Feedback 95

Userpilot

NOVEMBER 23, 2023

Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes. The thing is, users don’t need the majority of features that product teams build.

Feedback Software 87

Feedback Software Analytic Tools Product Research User Testing 87

Userpilot

DECEMBER 8, 2022

We’re also looking at what product managers do to increase the survival chances of their products. We talk about product failure when the product doesn’t meet its objectives or goals. Market research and customer discovery help validate ideas and make sure the market is ready for the product.

Feedback Software 94

Feedback Software Research Software User Testing Analytic Tools 94

Userpilot

DECEMBER 6, 2022

‘Feature factory’ is not exactly a positive term, especially if you’re aspiring to be a product-led SaaS product management team. We also look at what product managers can do to avoid falling into the trap. Ready to dive in? Let’s get to it. What is a feature factory?

Onboarding KPIs 85

Onboarding KPIs Product Research Feedback Software User Testing 85

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Book the demo!

Research Software 84

Research Software Analytic Tools Feedback Software User Testing 84

Userpilot

OCTOBER 11, 2022

What makes a great product vision? How should product managers develop effective product vision statements? Product vision is the long-term objective for the product and serves as the North Star for the product team. Product vision development takes a few iterations.

Vision 99

Vision Analytic Tools Data Visualization Reporting Tools 99

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. Book the demo!

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 96

Userpilot

NOVEMBER 24, 2022

How should product managers handle customer requests to improve customer satisfaction and drive value for users and the business? Customer requests are queries about your product. Some of them are solved quickly by customer support while others involve the development of new functionality. Book the demo !

Feedback Software 84

Feedback Software User Testing Product Research Customer Experience 84

Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need.

User Testing 83

User Testing Product Research Feedback Software Customer Feedback 83

ProductPlan

FEBRUARY 22, 2023

As a product manager, one of the toughest challenges I and my fellow PMs face is prioritizing the right features amongst an ever-increasing influx of data from customer feedback, product analytics, and the never-ending list of stakeholder requests. A successful product never sacrifices the user experience.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

NOVEMBER 21, 2023

We also share some best practices for product managers on how to pull off a successful product launch. TL;DR A product launch checklist is a list of all the actions to complete before, during, and after releasing a new product , feature , or update. Develop a product that meets customer needs and expectations.

Product launches 84

Product launches User Testing Product Research Analytic Tools 84

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. The main idea of click tracking is watching how users interact with your product to discover friction points. This can be a broken link, poor onboarding , confusing UX, etc.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Customer Feedback 89

Userpilot

NOVEMBER 5, 2022

How can product managers use it to test assumptions and uncover opportunities? These are the key questions that Susan Stavitzki, the Senior Product Manager at CarMax, discussed during her presentation at the Product Drive Summit this year. Customer discovery helps product managers develop their confidence.

Product Research 94

Product Research User Testing Customer Feedback Customer Experience 94

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness. What is a persona?

Research Software 90

Research Software User Testing Analytic Tools Feedback Software 90

Userpilot

JULY 27, 2022

A product’s life cycle refers to all the stages it goes through before it enters the market and until it exits. There are five stages of the product life cycle: development, introduction, growth , maturity, and decline. Userpilot gives you invaluable insights that help you identify and harness your product life cycle.

User Testing 90

User Testing Feedback Software Analytic Tools Research Software 90

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 81

Data Visualization User Testing Analytic Tools Customer Feedback 81

Product Bookshelf

JANUARY 1, 2021

Product-Led Growth: How to build a product that sells itself by Wes Bush. Product management takeaways : As a product leader, you should understand your selling method and explore the options for product-led growth to gain scalability, focus, and customer acquisition cost benefits.

Onboarding KPIs 62

Onboarding KPIs Customer Experience User Testing Software Review 62

The Secret PM Handbook

MARCH 9, 2018

But if that skill is augmented with great product knowledge (provided by product managers) sales take off. Prospects may have all kinds of objections, and not all have to do with the product. They look at lots of different ways of achieving the solution, including your product and the products of your competitors.

Weak Development Team 95

Weak Development Team Customer Experience User Testing Demo 95

UserVoice

MARCH 12, 2018

Well, let’s not get ahead of ourselves… That might hold true for a Swiss Army knife, for most products more does not always equal better. More definitely means more work, and sometimes more can actually be a bad thing, so let’s break this down. Your product was born to solve a problem.

User Testing 100

User Testing Weak Development Team Customer Experience User Friction 100

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. We know firsthand how hard it is.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Userpilot

OCTOBER 31, 2022

There are many steps involved in building your product’s negative persona: Determine the shared traits between users who fail to use your product as intended. Talk with your sales and customer service teams to better understand your customer profiles. Book a demo to learn more. What is a negative persona?

Feedback Software 79

Feedback Software User Testing Research Software Data Visualization 79

Userpilot

DECEMBER 6, 2021

Customer success teams don’t have time to waste. Few customer success managers are also developers. A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Get a demo to find out how. Get a demo to find out how. Basic analytics are a must.

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Data Visualization 91

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 13, 2024

Every seasoned product marketer knows that adding new features to your product is key to product management success. TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. Book your demo to learn more.

Data Visualization 92

Data Visualization Weak Development Team User Testing Feedback Software 92

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. Especially when you consider how much time and resources get put into evaluating, implementing, onboarding, and navigating change management. So, what can you do to save yourself all that effort? The result?

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Department of Product

MAY 22, 2020

Product managers and product leaders should have an inherent sense of what’s valuable to customers. Product managers and product leaders should have an inherent sense of what’s valuable to customers. And the product team responsible got some pretty brutal reviews in the process.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Mironov Consulting

MAY 2, 2019

Product are products, yes? When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To sell supplies based on actual usage.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Gainsight

JUNE 20, 2019

Product analytics is a necessary part of modern product management. As agile working environments grow increasingly popular, product managers find themselves facing new challenges such as: Staying competitive in a constantly-shifting landscape. Personalizing product experience to fit a wide variety of use cases.

Data Visualization 45

Data Visualization Analytic Tools Feedback Software Reporting Tools 45

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. What’s more, you’ll struggle to determine the right product backlog items. But don’t stop there.

Product Research 342

Product Research Feedback Software Research Software User Testing 342

Userpilot

FEBRUARY 13, 2020

Whatfix is a popular onboarding platform, but it does have several weaknesses. But before we take a look at these Whatfix alternatives, let’s look at the strengths and weaknesses of Whatfix itself…. Some Whatfix users claim that it doesn’t always recognize elements within their product. Whatfix — For enterprise companies.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

Userpilot

APRIL 8, 2021

The “customers” part of this definition is important, since this is what differentiates customer analytics software from tools like Google Analytics, which look at data from website visitors as opposed to customers. Through analyzing customer data, SaaS companies can create better product experiences for their users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 27, 2022

Customer feedback is any information provided by customers about their experience with a product or service. It’s aimed to reveal their level of satisfaction and help product teams uncover room for improvement. You can also use Chameleon to create nice microsurveys to gather in-product feedback. GET A DEMO.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

APRIL 21, 2023

TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance. The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

Userpilot

NOVEMBER 11, 2020

Product adoption has picked up a fair amount of jargon over the years. And since new fancy terms seem to pop up every week, it can be a bit hard to navigate for both the newcomers and even for the well-established product pros. Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology!

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userpilot

DECEMBER 5, 2023

It also makes the product more competitive and simplifies support and user onboarding. A product design team includes specialists in UX design, graphic design, industrial design, research, prototyping, and data analysis. Next, research the market trends and competitors to identify their strengths and weaknesses.

User Testing 71

User Testing Data Visualization Product Research Feedback Software 71

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. The four actions open up new value-cost frontiers by helping companies disentangle the trade-off between differentiation and low cost.

Analytic Tools 64

Analytic Tools Data Visualization Feedback Software User Testing 64