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Customer Onboarding Automation: How-to Guide

Userpilot

This is every product manager’s nightmare – an onboarding failure that cripples customer retention. But your product doesn’t have to be that way! In this article, we explore the art and science of onboarding automation , and how it can turn that initial spark of interest into a roaring flame of engagement.

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How to Optimize Your Product Metrics for Growth by Dan Olsen

Userpilot

According to product expert Dan Olsen , it’s because their “bucket” — the product itself — is leaky. Dan, a Stanford-trained engineer with experience guiding companies like Intuit, understands how to optimize your product metrics for growth by focusing on retention and building a product users truly value.

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11 Onboarding Gamification Examples to Engage & Retain Users

Userpilot

Onboarding gamification is the key to transforming a dull process into an engaging one. When the process feels complicated, it becomes easy for a new user to lose interest before they experience the true value of your product. What is onboarding gamification? Launching a new product. Why use a gamified onboarding process?

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How Onboarding Specialists Can Use Userpilot’s Email Feature to Drive Engagement

Userpilot

What’s your biggest challenge with user onboarding communication? Reaching users with the right message at the right time. Effectively announcing new features to drive adoption. How do you currently segment users for onboarding messages? We send the same messages to all new users.

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9 User Onboarding Strategies to Increase Customer Lifetime Value

Userpilot

Ever wonder why some products instantly click with users while others get abandoned faster than New Year’s resolutions? The secret often lies in those crucial first moments – your user onboarding. Well, when onboarding new users, that approach is about as effective as trying to fit everyone into the same pair of pants.

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10 Mobile App Push Notification Best Practices to Reduce Churn

Userpilot

This leads to errors like sending a product update notification at 1 AM or showing the wrong message to the wrong user segment. There are no inbox filters, no distractions, just a direct line from your message to their attention. A user who just explored premium features? Someone who started onboarding but didnt finish?

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Create a User Persona: Your Blueprint for Product Growth [+ Template]

Userpilot

As a product manager, I’ve come across all the common obstacles to creating personas. Otherwise, you’ll end up with guesswork-based personas that aren’t actionable enough to drive product decisions nor relatable enough to inspire, and the work of all your company’s teams will stay disconnected from real customer pain points.