Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? Act on insights to drive positive sentiment. Book a demo now to learn how Userpilot helps you collect feedback data and analyze the sentiments behind it. Gather user sentiment data from multiple sources.

Data Visualization 99

Data Visualization Feedback Software Analytic Tools Reporting Tools 99

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Schedule a demo today to explore its powerful digital adoption capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is GainsightPX? Let’s get started! Product Mapper.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Schedule a demo today to explore its powerful user engagement analysis capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is GainsightPX? Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Schedule a demo today to explore its powerful feature adoption capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is GainsightPX? Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

MARCH 21, 2022

An in-app messaging campaign is at the heart of product communication software when it comes to helping new users navigate. Even so, crafting an effective in-app messaging strategy can be challenging. Conversely, creating relevant and timely in-app messages could increase retention and growth. What is an in-app message?

Feedback Software 98

Feedback Software Messaging User Testing Customer Feedback 98

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Book the demo! Setting Appcues doesn’t require any coding and it supports both web and mobile apps. The process of creating events is completely code-free. Let’s get right to it, shall we?

Data Visualization 96

Data Visualization Analytic Tools Onboarding KPIs Software Review 96

Userpilot

OCTOBER 6, 2023

On the other hand, a B2B sales funnel concentrates on converting these qualified leads into paid customers through demos, pricing discussions, and other client-facing activities to close the deal. Your job here is to provide content that positions your product as the best fit, so it stands out (e.g. Review stage (BoFu).

B2B 104

B2B Analytic Tools Feedback Software Data Visualization 104

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. In this blog post, we will discuss how you can build your product messaging, five great product messaging examples, so you can better communicate your brand value and attract the right audience.

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Alchemer Mobile

NOVEMBER 10, 2022

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Userpilot

JANUARY 8, 2024

Book a demo now to begin. For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

APRIL 22, 2024

Review feature usage data. Book a demo to see how Userpilot can transform your product analysis and help you drive growth. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product feature analysis? Usability features. Power features. Niche features.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Weak Development Team 90

Userpilot

APRIL 21, 2024

TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. Communicate product news with in-app messages so customers don’t inquire about them via tickets. But growth isn’t the only positive of reducing support ticket volume.

Feedback Software 101

Feedback Software Analytic Tools Data Visualization Customer Feedback 101

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 96

Feedback Software Analytic Tools Research Software Software Review 96

Userpilot

FEBRUARY 29, 2024

Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. UXCam is a product analytics software optimized for mobile customer insights. Starts at Silver’s $199/month.) Path analysis.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Reporting Tools 100

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. Book the demo to find out more! There are a few benefits of investing in a dedicated onboarding system.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

NOVEMBER 15, 2021

UserGuiding's biggest selling point is its $99/month Basic plan but that doesn’t come with all the elements you’ll need to build a positive onboarding experience. UserGuiding is a no-code tool for user onboarding. In-app messaging. UserGuiding reviews. Get a demo and get started. Let's get started!

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 95

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. This is crucial because it determines how we might position and market that feature, how we enable our sales team, and so on.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

AUGUST 29, 2022

A digital adoption platform (or DAP ) is in essence a piece of software integrated on top of your service, app, or website that helps improve user adoption. Any tool you consider should offer a range of in-app messaging options , powerful analytics to understand user behavior , integrations, and in-app support. Get a Userpilot demo!

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

AUGUST 20, 2022

It drives customer loyalty, positive word of mouth, and user engagement. Although customer success (CS) leads to a positive experience (which benefits customer love). Customer love improves word of mouth, positive reviews, customer retention , customer loyalty, and customer stickiness. Positive reviews.

Feedback Software 93

Feedback Software Customer Experience Customer Feedback User Testing 93

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive. Secondary onboarding.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

FEBRUARY 3, 2023

Perform social listening on social media and review sites to see an unfiltered look at what customers are saying about your brand. You can then build a more informed marketing plan that engages customers in their preferred channel, with an impactful message, at the right time. Create in-app surveys code-free with Userpilot.

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Userpilot

DECEMBER 3, 2022

Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage. Invite customer reviews, encourage referrals, and create loyalty programs at the loyalty stage. Potential customers analyze competing products and read reviews. Use live demos to showcase your product.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Userpilot

NOVEMBER 21, 2022

In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Reviews, chatter on social media, and forums can all drive interest before a launch. Ready to get started? Let’s dive in! Set up analytics.

User Testing 94

User Testing Feedback Software Analytic Tools Research Software 94

Userpilot

AUGUST 23, 2021

Even if you’ve got a pretty good handle on user sentiment with your product, harnessing it to transform negativity into positivity can be challenging. Detractors ( NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. So let’s jump right in! How to identify detractors?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

SEPTEMBER 3, 2022

Common feedback sources are onboarding surveys, user interviews, NPS surveys , CSAT surveys, public reviews, and social media mentions. They are more likely to leave positive reviews and spread positive word-of-mouth. Public reviews. Public reviews. Userpilot review on G2. Here are some of them.

Feedback Software 97

Feedback Software Customer Feedback User Testing Data Visualization 97

Userpilot

NOVEMBER 28, 2022

For one, churned users leave negative reviews. Here’s why: Churned users leave negative reviews. Unhappy customers leave negative reviews and warn others about their bad experience with a product or service. If you have negative reviews, that seriously impacts your ability to get new users.

Feedback Software 97

Feedback Software Customer Feedback Customer Experience User Testing 97

Userpilot

OCTOBER 21, 2022

High customer confidence leads to repeat purchases, increased customer lifetime value , and positive word-of-mouth. Showing testimonials and reviews on your platforms so customers can see you’re trustworthy. So why not try a Userpilot demo and see how you can build customer trust without coding?

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userpilot

MARCH 29, 2024

Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak? Upon reviewing your feature pages, many website visitors will realize the product doesn’t align with their expectations. Userpilot can help.

Data Visualization 102

Data Visualization User Testing Analytic Tools Feedback Software 102

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. If you're looking to perform a UX audit of your own, book a Userpilot Demo to see how we can help you with it. Keep error messages simple and include a constructive solution. Put it all together in a shareable UX audit report. Session recording example by Hotjar.

Analytic Tools 100

Analytic Tools Data Visualization Feedback Software Research Software 100

Userpilot

MARCH 22, 2022

You may observe that while trying to acquire new customers, your revenue growth is falling due to churn and downgrades. Contextual in-app messages can drive account expansion by helping users find and adopt features they may need at the right time. This is because it accounts for both positive and negative aspects of growth.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Software Review 98

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. If you want to gather both qualitative and quantitative data for your sentiment analysis, book a Userpilot demo today to see how! Get your free Userpilot demo today! What is sentiment analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52