Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

Product Research 95

Product Research User Testing Research Software Data Visualization 95

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Steps to conduct user research and incorporate empathy into your design thinking process. Tools for user research and empathic UX design. Identify user experience gaps and reduce friction.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Userpilot

MARCH 28, 2022

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction.

Analytic Tools 111

Analytic Tools Feedback Software UX Data Visualization 111

Userpilot

DECEMBER 7, 2022

A/B tests are a well-known technique for testing UX elements but is it the only one? A/B tests are experiments in which you present two different versions of your product to an even number of users and check which of them performs better. You can also use them to collect qualitative data , just like in user interviews.

User Testing 96

User Testing Analytic Tools Feedback Software Research Software 96

Userpilot

JUNE 8, 2022

What is a critical user journey? Why is it important in UX design ? If you Google “critical user journey” to find answers to these questions, you’ll come across dozens of user maps, but nothing concrete on how to map a critical user journey. Want to build product experiences code-free?

Customer Feedback 91

Customer Feedback Customer Experience User Testing Analytic Tools 91

Userpilot

SEPTEMBER 29, 2022

A typical growth process involves tracking customers’ in-app actions, collecting feedback via microsurveys, generating data-driven experiment ideas, and conducting A/B experiments. Userpilot helps you track, gather, and analyze user data as part of your growth engineering process. Book a demo to learn how.

Analytic Tools 96

Analytic Tools Feedback Software Customer Experience User Testing 96

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

Feedback Software 115

Feedback Software UX User Testing Embedded Analytics 115

Userpilot

AUGUST 10, 2022

You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback. How do different user cohorts contribute to revenue? How to gather customer insights and improve user experience?

Data Visualization 98

Data Visualization Customer Feedback User Testing Customer Experience 98

Userpilot

OCTOBER 21, 2022

What are some UX onboarding best practices that can help you to design an unforgettable first-time experience and convert more users? In this article, we’ll discuss a few best practices on how to build a great user onboarding flow that attracts new customers and keeps them engaged throughout the customer journey.

Feedback Software 73

Feedback Software Onboarding KPIs UX User Testing 73

Userpilot

SEPTEMBER 23, 2019

With no-code user onboarding tools , it’s easy to start building onboarding journeys that don’t reflect reality—all in a vain attempt to get new users to activate faster so they don’t churn. User experience journey mapping makes us ask this question: How do users move through their own goals, not our hoops?

Customer Experience 74

Customer Experience User Testing User Experience Customer Feedback 74

Userpilot

MARCH 6, 2024

User Research for Insights : Conduct user research to gather direct insights and adapt products and strategies based on their specific needs and pain points. UX Improvement for Conversion Rates : Enhancing user experience by following best practices in order to reduce friction in the user journey and make conversions easier.

Feedback Software 98

Feedback Software Research Software Analytic Tools Product Research 98

Userpilot

FEBRUARY 19, 2024

In contrast, the exit rate refers to the percentage of users stopping their journey on a particular page. Tracking drop-off rates helps teams identify usability issues, improve conversion rates, enhance user experience, and optimize the onboarding process. Book the demo!

Analytic Tools 101

Analytic Tools Data Visualization Onboarding KPIs User Testing 101

Userpilot

FEBRUARY 25, 2024

Sales funnels track lead conversion to customers, focusing on demo-to-trial and trial-to-paid stages, using conversion and churn rates. Tag and name key funnel events to track interactions like page visits, enabling funnel analysis for optimization and conversion improvement.

Data Visualization 102

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 102

Userpilot

MARCH 14, 2024

Book the demo to find out more about its unique capabilities. Try Userpilot and Take Product Adoption to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are path exploration reports in Google Analytics 4? From the report, you can find out where users commonly drop off , as well as their actions before this happens.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. Always use both UX analytics quantitative and qualitative data for better insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io In this article, we’ll give some examples of how to increase the success of product development by improving the collaboration between the UX team and the developers. When certain use cases and edge cases are neglected, it will lead to user frustration. ?

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. tools to use to capture user clicks. The main idea of click tracking is watching how users interact with your product to discover friction points. link clicks tracking.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

JUNE 27, 2022

In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. Every UX designer should have a deep understanding of human psychology. Why is psychology important for UX designers? Endowment effect.

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

Userpilot

MARCH 7, 2024

UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. Book a demo with Userpilot to get the best value for cost for your business! UXtweak helps enhance impact by testing how users interact with your webpage in 5 seconds. User segmentation.

Data Visualization 104

Data Visualization Analytic Tools Reporting Tools Research Software 104

Userpilot

MAY 25, 2022

What’s the difference between user journey vs user flow? In UX design , there’s a lot of confusion about what these terms mean—even amongst experienced designers. After all, they both describe a similar idea: a visual representation of a user’s actions when interacting with a product. Happy path in UX.

User Testing 97

User Testing Customer Experience Customer Feedback Research Software 97

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. What is event data?

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Events 93

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! Terms You Need But Don’t Fit Anywhere Else!

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userpilot

DECEMBER 31, 2022

As a savvy SaaS owner or product manager, you need to have a rock-solid understanding of exactly where your users are experiencing friction : dead click tracking can help. Dead clicks are clicks that have no effect on the page – they can be a huge source of user frustration. Dead clicks due to poor UX.

User Friction 97

User Friction Customer Feedback Customer Experience User Testing 97

Userpilot

DECEMBER 8, 2023

Click tracking describes the process of recording and analyzing user clicks on a website, app, or within your product to gain insights into user behavior, identify areas for improvement, and optimize the user experience. Book a demo to learn more! Interested users can be transformed into beta testers.

Product Research 103

Product Research User Testing Data Visualization Onboarding KPIs 103

Userpilot

OCTOBER 15, 2022

Customer feedback surveys help you identify points of friction with the user experience and enhance the customer experience. Here are some effective customer feedback methods for SaaS: Trigger a feature survey after a user interacts with a specific feature for the first time. Want to collect customer feedback code-free?

Feedback Software 98

Feedback Software User Testing Customer Feedback Research Software 98

Userpilot

APRIL 7, 2024

Userpilot is a digital adoption platform built to enable users to reach their Aha moment and achieve their goals. Book a demo to find out more! Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the Aha moment? When does the Aha moment happen?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 6, 2024

Impact of feature updates to examine whether your efforts are even making a difference to user satisfaction or not. Book a demo now to see how Userpilot can help you better understand customer behavior. And one way to learn more about your users is by performing trend analysis on their product usage by device.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Research Software 90

Userpilot

MAY 8, 2023

Product experience The term product experience (PX) may not be as popular in the SaaS industry as user experience (UX), but it’s equally important. If you don’t offer real value and get users to an Aha! moment soon, your marketing expenses could very well go to waste.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

JUNE 12, 2023

Book a demo to learn more. An effective way to collect user persona data is to send your surveys to new sign-ups as part of your welcome flow. Examples of questions to ask in user persona surveys: What will you be using {product name} for? User persona example from Userpilot. What are marketing surveys?

Data Visualization 88

Data Visualization Product Research Research Software Analytic Tools 88

Userpilot

MARCH 28, 2024

It involves collecting data about user interactions with the product and analyzing it for patterns. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. Userpilot is a product growth platform with user analytics and feedback functionality.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

SEPTEMBER 15, 2022

In UX design , the sign-up page is the gateway to your product. If designed poorly, it could negatively affect your user experience and discourage visitors from trying your product. A sign-up page is the first step of your user acquisition funnel. The first page is pretty straightforward: just a name and password field.

Customer Experience 83

Customer Experience User Testing Data Visualization User Friction 83

Userpilot

JANUARY 9, 2023

Start by collecting basic user details via user persona surveys at sign-up. Trigger in-app surveys about user experience to ask for more information. Carry out user interviews to get a more complete picture of user needs. Book the demo! User personas are sometimes confused with user segments.

Feedback Software 96

Feedback Software Research Software Analytic Tools User Testing 96

Userpilot

AUGUST 10, 2023

What are some user onboarding best practices? What’s user onboarding in the first place? And, how to optimize it to provide an excellent user experience and reduce the time to value? User onboarding best practices for SaaS – Yaakov Carno. moments , helping users experience value quickly.

Onboarding KPIs 86

Onboarding KPIs Customer Experience User Testing User Friction 86

Userpilot

MAY 30, 2022

User onboarding processes often share common goals: helping a user interact with a new product, informing and educating them about how it works, guiding them towards positive outcomes, and keeping it as simple and effective as possible. User behavior differs at various stages of onboarding. Get a demo and start right away!

Feedback Software 97

Feedback Software Research Software User Testing Customer Experience 97

Userpilot

MAY 3, 2023

We also check out Pendo’s pricing plans and what its users think about it. TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. You start designing Pendo onboarding experiences by setting business and user goals. Book the demo!

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Userpilot

JULY 10, 2023

” Onboarding experience improvement: “It looks like you haven’t [done a core task]. Is there anything we can do to improve your experience?” ” Get a Userpilot demo and understand customer sentiment better than ever before. How was your experience using it?” What is a leading question?

Product Research 71

Product Research Customer Feedback Data Visualization Customer Experience 71