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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. Nearly 85% of marketers now use AI to write content. AI-powered product localization makes it more accessible and user-friendly across global markets.

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Kano Model: What It Is & How to Use It to Increase Customer Satisfaction

Userpilot

The origins of the Kano model The Kano model has its roots in the work of Dr. Noriaki Kano, a Japanese professor of quality management at the Tokyo University of Science. Think of them as the non-negotiables or the entry ticket to the market —you often can’t meet customer needs without them.

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13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

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Establishing a market-led culture with a Product Management framework

BrainMates

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management. Facilitating a market-driven way of thinking.

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Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

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Embedding BI in Your Angular Apps

Reveal

Reveal Embedded Analytics. Embedding analytics into your Angular apps is a tremendous advantage for your business; it helps you gain valuable business insights from your data and grow your profits by guiding key business decisions. What Is BI? Why Should Your Embed BI in Your Angular Apps?

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Product Roadmap Presentation: 6 Examples Included Templates

Usersnap

Limitations of relying on PowerPoint During my early days in Product Management , I was introduced to PowerPoint for building roadmaps. Our former product manager shared a bunch of Powerpoint templates with us and we loved the flexibility and versatility the tool provided. This adds credibility.