Gainsight
JUNE 11, 2021
The most successful communities also operate as a knowledge base and center for feedback. To solve this problem: Create tiers of service based on estimated hours spent. You must ensure that the differentiation is clear. A team, no matter the size and knowledge base, cannot scale at the same rate as customers.
Amplitude
DECEMBER 18, 2020
Part 1: Use Data Management to Build a Solid Knowledge Base. One of the core tenets of a product-led growth strategy is that products exist as both a revenue engine and a competitive differentiator. It is the thing that attracts customers, convinces them to pay, provides them with value, and keeps them engaged.
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Userpilot
JULY 20, 2023
TL;DR A customer self-service portal is a platform where customers can find information and solutions about your product through a knowledge base , AI chatbot , or using an automated task management platform. HelpJuice for businesses who need a knowledge base tool with a complete set of features right up front.
Userpilot
MAY 30, 2023
TL;DR Whatfix is a renowned digital adoption tool that simplifies the creation of onboarding flows and knowledge bases. Whatfix offers a well-made product that allows you to create user flows, knowledge bases , and task lists to get new users engaged and learning. Self-service has never been easier.
Business of Software Conference
MAY 21, 2020
Alex Yang // VP of Engineering, Simprints. Everyone knows that hiring engineers is really hard. of engineering where I lead the people and processes side for the engineering team. Elpie Bannister // Former Director of Talent, Simprints. On the one hand you have the tech giants like Google and Facebook.
Userpilot
DECEMBER 11, 2022
It involves a series of actions that define your product’s niche and differentiates it favorably from the competition. Use search engine optimization (SEO) and content marketing strategies. Create a knowledge base for your users, a self-serve information repository about your company’s products and services.
Userpilot
FEBRUARY 28, 2024
Because Pendo is a no-code product adoption platform, your product marketers and customer success managers won't be bottlenecked by an overreliance on engineering resources. The no-code polls from Pendo are a quick way to collect feedback from a large number of users without any engineering resources. Custom themes. Source: Pendo.
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