Differentiation Knowledge Base Strategy Technical Review 
Userpilot
DECEMBER 11, 2022
Is your B2B Product Marketing strategy working for you? By the end of this article, you’ll better understand B2B marketing, the marketing strategies, and tactics available to you, as well as, how to implement a B2B marketing strategy. How to create an effective B2B product marketing strategy.
Intercom, Inc.
DECEMBER 2, 2019
Although it may seem like a no-brainer for businesses to offer customer support in multiple languages, in a recent survey we found that the vast majority of businesses struggle to implement an effective multilingual support strategy. Increase self-service support with an integrated, multilingual knowledge base.
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Gainsight
APRIL 10, 2023
By Harshi Banka, Senior Director of Strategy, Digital Customer Success The last few months have been rough for SaaS businesses with multiple headwinds including the economic downturn, rising inflation, and decreasing investments. While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game.
Userpilot
JANUARY 30, 2023
Communicating with your user base with new feature announcements to overcome feature blindness, like Userpilot. Providing self-service support with an in-app knowledge base , like Miro. It illustrates the distribution of different types of technology users. Now, what should your strategy look like during these stages?
Userpilot
OCTOBER 25, 2022
There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Using a tool to automate the process makes it faster to implement and test different customer engagement strategies. Add in-app guides, video tutorials, access to search the knowledge base or reach out to support.
Business of Software Conference
MAY 21, 2020
We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. They can always increase the base salary or in a few extra is restricted documents. Everyone knows that hiring engineers is really hard.
Userpilot
AUGUST 18, 2022
Keep an eye on immersive CX technologies, like VR and AR. Customer loyalty programs are excellent for growing your customer base and improving relationships with customers. In our State of SaaS Onboarding report, we reviewed the onboarding flows of over 100 SaaS applications. SaaS businesses are next.
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