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When 2 Become 1: The Roles of Product Manager and Product Owner

bpma ProductHub

FEBRUARY 4, 2018

Understands customers, the problems the product solves, why the product is winning or losing, competitive differentiation, etc. Deals with release management, uses requirements to create detailed user stories, participates in scrums, etc. Converts market data into requirements for engineering.

Product Management 171
Product Management Product Manager Customer Experience Differentiation 171
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How to Get Hired as a Customer Success Director

Gainsight

APRIL 16, 2019

In January, as a result of a merger, I started to search for a customer success leadership position. The easiest way to move into leadership is by being promoted at your current company. My experience says that for every 20 CSM openings there is one in leadership. Positioning yourself. With that in mind, you have a mutual goal.

User Testing 40
User Testing Customer Experience Data Visualization Reference 40
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