Differentiation Marketing Research Software Software Improvement 
Intercom, Inc.
SEPTEMBER 21, 2022
Suddenly you could sell and market to millions of people, anywhere in the world. And with that explosion in addressable market came an explosion in customer service requests. These systems worked by bypassing people, and thus removing the personal nature of business. Poor support tools and tech stacks are slowing teams down.
Mironov Consulting
MAY 2, 2019
When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To meet customer expectations for consumer-like software usability. To share data with partners.
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