Nulab

JANUARY 3, 2022

The Capterra Shortlist named Backlog as a Top Performer in IT Project Management and an Emerging Favorite in Project Tracking. As a leading software review company, Capterra conducts product research to help business owners make informed decisions about tech solutions. We at Nulab have fantastic news to share.

Reporting Tools 89

Reporting Tools Research Software Software Review Technical Review 89

Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

JANUARY 11, 2024

Userpilot provides the tools you need to create an interactive, intuitive onboarding environment. FinTech onboarding is the process of welcoming and acclimating new users to your financial technology (FinTech) product or service. Only ask for necessary information, such as the user’s name, email address, etc.

Onboarding KPIs 105

Onboarding KPIs Customer Experience Feedback Software User Testing 105

Roman Pichler

NOVEMBER 1, 2022

Traditional product roadmaps are usually output-focussed plans that map a list of features, like registration, search, and reporting, onto a timeline. It will also limit your ability to experiment and learn, to run sprints and discover the best way to address the user and customer needs and create value for the business.

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Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! What Software Does a Product Manager Need?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

NextBigWhat

DECEMBER 25, 2020

Product roadmap tools enable companies to manage their products, evaluate their life cycles as well as communicate the product’s goals and progress to their team members and management. Here is the list of top 10 product roadmap tools, curated for you. Starting Price -Free (up to 5 users). URL – [link].

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Roadmap 52

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. There are challenges unique to financial services that become magnified when dealing with mobile devices. This can be done by collecting documentation like a Passport or ID card.

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

UX Studio: Product Management

JANUARY 11, 2021

Five challenges and solutions. Whether we are developers or designers, our responsibility is to produce products that serve the needs of both the users and the business. To find technically feasible design solutions, extra efforts are required from developers and other team members. ? Five challenges and possible solutions .

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Weak Development Team Feedback Software Reporting Tools Research Software 94

eG Innovations

MARCH 24, 2022

Over the past few years Citrix has delivered on massive improvements in regard to the Citrix HDX delivery protocol for its digital workspace solution, where for most of these improvements these require an update of the Citrix software on both the server-side components, as well as the Citrix Client-side component.

Data Visualization 52

Data Visualization Reporting Tools Customer Experience User Testing 52

Userpilot

JUNE 22, 2022

As its name suggests, in-app help is a form of contextual help that's provided directly within the app. The first one provides tips, and guides throughout the entire customer journey, and the latter one focuses on self-service and on-demand help. There is no need to switch between tools. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Reporting Tools Customer Experience Customer Communications 52

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Google uses a system for goal-setting called OKRs.

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Feedback Software Reporting Tools User Testing Data Visualization 171

Userpilot

MARCH 31, 2023

Customer attrition takes place when customers leave your product or service. Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. Userpilot and Heap are the top two tools for customer attrition analysis. They are the same process with different names.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

OCTOBER 21, 2022

Offering first-class support with well-trained support agents and self-service support. Build trust by offering free educational materials for customers and showing them that you care about their experience, not only their wallets. Showing testimonials and reviews on your platforms so customers can see you’re trustworthy.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userzoom

AUGUST 2, 2018

User journey maps. Is this just an industry struggling to agree on one standardised name for the same thing – or are there subtle (and not so subtle) variations? It can encompass everything from a visit to a website, to social engagement, to store visit, to customer service enquiry. Wireframes. Journey maps. Empathy maps.

Customer Experience 52

Customer Experience User Testing User Experience Customer Feedback 52

Userpilot

MARCH 25, 2024

To improve your company valuation, reduce churn by optimizing the customer journey , use feedback to improve customer experience, optimize your pricing strategy, focus on account expansion , and leverage product virality for customer acquisition. Want to learn how Userpilot can help you improve your SaaS valuation? Book the demo! The problem?

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

UX Studio: Product Management

APRIL 27, 2021

Generative research , sometimes referred to as discovery or exploratory research , is defined by Usertesting as “a method of research that helps researchers develop a deeper understanding of users in order to find opportunities for solutions or innovation.”. List resources, such as links or any other documentation. .

Data Visualization 87

Data Visualization Product Research Research Software User Testing 87

Modus Create

DECEMBER 17, 2020

Jira is a unique piece of software that allows you to customize the application and build your team’s business processes into the tool. However, there is more to the process (and your team’s user experience) than just the workflow. Each component has the option to designate a specific user as that component’s lead.

Data Visualization 69

Data Visualization Reporting Tools Analytic Tools Technical Review 69

Userpilot

OCTOBER 24, 2023

Leveraging retention tables to perform cohort retention analysis and see which group of users is declining and signaling a high risk of churning. Sending in-app surveys and segment those users who report hardships with the product, express dissatisfaction, or rate your SaaS product low. Who are resurrected users?

Customer Experience 103

Customer Experience User Testing Customer Feedback Onboarding KPIs 103

Userpilot

AUGUST 13, 2023

A feature prioritization matrix is a product management tool that helps teams decide what features to develop next. This enables the team to have a better chance of delivering a positive user experience and increasing customer satisfaction. To see how Userpilot can help you make informed prioritization decisions, book the demo!

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Userpilot

AUGUST 31, 2021

Think about it — would you rather sign up for a product that has detailed documents for every release or one where you're always left wondering what's new or what bugs have been fixed? Let's dive into how to craft amazing release notes that not only engage your existing users but also attract new users to your SaaS.

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

Userpilot

APRIL 7, 2022

Session replays let you fully understand the way users engage with your product and capture friction points. User journey and funnel analytics tools show you at which steps in the user flow friction and churn happens. how many times the user clicks on the button. how fast do users get to an “Aha!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 26, 2021

Product growth is a go-to-market strategy that uses the product to drive user acquisition, activation , conversion, and retention. Being product-led means using product-led marketing like pain point SEO, product-focused sales enablement documents, and case studies showing customer success with your product. This was the CIO Era.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

eG Innovations

NOVEMBER 30, 2021

Multimedia processing, however, can quickly send the end-user experience south. HDX Optimization for Teams allows you to deliver 720p high-definition video calls at 30fps through your Virtual Apps and Desktops solution. The solution is supported by both Microsoft and Citrix. User A clicks to call User B.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. Documentation. Communication. Collaboration.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

eG Innovations

FEBRUARY 25, 2019

There are many components both datacenter-side and client-side which must be optimally performing together to deliver a consistent and performing virtualized apps and desktops solution. Default settings in the operating system are not the best. Is there any tool that can identify slow printing in a Citrix session? Windows 2016.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. Offering end-user support is beneficial to your business because it helps enhance the customer’s experience, improve customer satisfaction , build product loyalty , and reduce churn.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns. I like to use a FunRetro.io

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Roadmunk

SEPTEMBER 28, 2017

But it sometimes means product design and technology is not necessarily developed in the way it could be. One of your mandates is to build audience loyalty across NBC News’ portfolio, and you’ve been experimenting with different tactics by building new brands—namely Mach and Better. We don’t do pop-ups.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

BrainStation Product Management

JULY 20, 2018

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion, and beyond. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. Documentation. Communication.

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. Eye-tracking: A heat map is a visual representation of where a user looks most on a webpage. Usability testing vs. user research. What is usability testing?

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And about two years ago we came up with the idea of building into our system, I call it an A.I.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Modus Create

DECEMBER 14, 2021

According to ISO 9000 standards, Quality Assurance is a set of activities to ensure that the product or service offered is in accordance with the required quality level. For example, an e-commerce user interface allows users to switch prices by accident. elevates your company’s name in the market. Conclusion.

Weak Development Team 52

Weak Development Team User Testing Customer Experience Reporting Tools 52

Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. There is much work to be done, from recruiting and training support agents, to purchasing expensive tools and working shifts. AI tools are a must in customer service.

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Artificial Inteligence Data Visualization Reporting Tools Customer Experience 98

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52