Indicative

JUNE 1, 2020

If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. With marketing spend decreasing across the board due to COVID-related budget cuts, every dollar you invest needs to yield a clear revenue outcome.

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. In that respect, the current issues many distributed teams face may also act as accelerants to become more agile. That has always been a challenge.

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Gainsight

NOVEMBER 10, 2021

Here’s a quick look at why product-led growth is becoming so popular: The SaaS market has morphed. . The days of selling one-off discs or software packages are over. One study by Dimension Data found 84% of companies that worked to improve customer service saw an upswing in revenue. Positive user experience is paramount.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Revulytics

AUGUST 4, 2017

While most wouldn’t argue he was a serviceable baseball player, he was, on the other hand, the best basketball player in the world. Much like Jordan did, Microsoft can serviceably " play baseball" when it comes to collecting usage data and helping you unearth some insight. Differences in collecting and managing data.

Data Visualization 63

Data Visualization Reporting Tools Analytic Tools Customer Feedback 63

ProductPlan

APRIL 9, 2020

You need to know what feelings your product evokes in users as much as you need that full Google Analytics report. Useful for breaking into brand new markets. per month for a subscription service. If you see a problem that needs to be solved, ask your target market questions like: What are the main roadblocks in achieving X?

Product Research 103

Product Research User Testing Research Software Data Visualization 103

Gainsight

SEPTEMBER 1, 2021

In the past, many SaaS companies relied on market-led growth or sales-led growth strategies. In fact, 84% of companies that focus on improving their customer experience reported an increase in revenue. The propeller pushing this shift is a move in both customer demand and the market. Construct rock-solid customer feedback loops.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Userpilot

AUGUST 21, 2021

You can measure feature engagement by tracking feature usage using a tool like Userpilot. There are many tools that you can use to get usage analytics including Amplitude and Heap. As for tracking feature engagement and launching in-app experiences to increase user engagement with features, Userpilot is a robust tool for this.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Modus Create

APRIL 10, 2019

” In this presentation, I argue that many of the practices and methods of design and product development leaders are so critical to large-scale digital transformation efforts that these engagements cannot be successful without rethinking how companies prioritize, build, deliver, and market their products.

Customer Experience 69

Customer Experience Reporting Tools Customer Feedback Product Research 69

Gainsight

NOVEMBER 5, 2021

According to a Recurly Research report , 6 out of 10 free trials turn into paid subscriptions. Traditional marketing and sales qualified leads set your company up for a crapshoot. Beyond setting and measuring KPIs, you can also keep improving by baking customer feedback loops into your product.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Product Research 52

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Alchemer Mobile

FEBRUARY 2, 2021

This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. It’s marketing. You don’t need a big budget or a dedicated marketing team to market your app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

DISQO

MARCH 8, 2016

A recent study by Harvard Business Review analyzed the utilization of competitive intelligence and market insights within large corporations. You can download the full report here , but we’ve outlined three interesting findings and implications below: There’s a language barrier. appeared first on Feedback Loop.

Data Visualization 40

Data Visualization Product Research Reporting Tools User Testing 40

DISQO

MARCH 8, 2016

A recent study by Harvard Business Review analyzed the utilization of competitive intelligence and market insights within large corporations. You can download the full report here , but we’ve outlined three interesting findings and implications below: There’s a language barrier. appeared first on Feedback Loop.

Data Visualization 40

Data Visualization Product Research Reporting Tools User Testing 40

DISQO

FEBRUARY 26, 2018

Today, there are more conferences, resources, and tools than ever to support product management. If you’re interested in really leveling up, you can read the full 16-page report here and listen to my interview with The Everyday Innovator. That’s why our annual report is always so grounding.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

DISQO

FEBRUARY 26, 2018

Today, there are more conferences, resources, and tools than ever to support product management. If you’re interested in really leveling up, you can read the full 16-page report here and listen to my interview with The Everyday Innovator. That’s why our annual report is always so grounding.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. In fact, he and his team even created a set of guidelines called “ Everyday ethics for AI” to help designers and developers create systems that are trustworthy. Fergal: Awesome.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

MAY 26, 2024

What are marketing funnels ? In this article, we’ll explore what funnels are in marketing and how understanding both the marketing and sales funnel is crucial for driving growth in SaaS. Marketing funnels help guide prospects through the sales process, streamline customer journeys, and improve decision-making processes.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Usersnap

FEBRUARY 4, 2022

When you consider the feedback part of the process it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line. Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed. Drop your existing feedback tool.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

DISQO

FEBRUARY 21, 2017

We’re sure LinkedIn did extensive user research, but we decided to double down and generate some insights with Alpha’s platform. You can explore our entire report here , or read on for key takeaways. Again using Alpha’s platform, we split respondents into two cohorts. Is the glass half full or half empty?

User Testing 40

User Testing Customer Feedback Product Research Research Software 40

DISQO

FEBRUARY 21, 2017

We’re sure LinkedIn did extensive user research, but we decided to double down and generate some insights with Alpha’s platform. You can explore our entire report here , or read on for key takeaways. Again using Alpha’s platform, we split respondents into two cohorts. Is the glass half full or half empty?

User Testing 40

User Testing Customer Feedback Product Research Research Software 40

Alchemer Mobile

MARCH 29, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Healthcare category. Healthcare apps are divided into three subcategories: Medical (public health, condition management, reproductive services, etc.) and Health Insurance.

Healthcare 262

Healthcare User Testing Feedback Software Product Research 262

Alchemer Mobile

AUGUST 26, 2021

The best in-app feedback tools. Through mobile, short surveys with specific asks (like feedback on a new feature) are effective and efficient. According to our latest Benchmark Report , there was a 50% increase in the number of surveys sent in 2020 from 2019. What to do with your in-app feedback.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Revulytics

SEPTEMBER 6, 2019

Remember the still-maligned Windows Vista operating system upgrade ? What about Google’s Lively 3-D virtual world simulator and Allo instant messaging platform ? These software giants’ experiences exemplify the real-world cautionary tale of what happens when there is insufficient understanding of customer needs and requirements.

Analytic Tools 69

Analytic Tools Feedback Software Reporting Tools Data Visualization 69

Gainsight

MAY 12, 2022

Unfortunately, as a product leader or manager, you probably feel like all of the extra feedback you’re receiving from stakeholders, fellow employees, and users is blocking the path to a better user experience. That’s why product analytics is a razor-sharp tool for product leaders. Product analytics tools inform your decisions.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

Mixpanel

DECEMBER 20, 2021

Rather than setting new reporting filters each time they log into an analytics suite, teams can name cohorts things like “Power Users,” “Busy Brenda,” or “Week 7,” and check back repeatedly to see how that cohort is performing over time. Cohorts are, simply, user segmentations that are saved and named for quick reference. app or SDK version).

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Gainsight

NOVEMBER 10, 2021

Within a product-led growth strategy, you use your product as the fundamental tool to acquire new customers, retain users, and grow. One Gartner report found 80% of IT companies will adjust their mission to account for product-centered models in the next three years. . Those were days when software was sold as one-off packages.

Feedback Software 52

Feedback Software Blog Product Research Reporting Tools 52

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The research, conducted in December 2019, was the fifth annual report on the trends affecting product management teams in companies both large and small.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The research, conducted in December 2019, was the fifth annual report on the trends affecting product management teams in companies both large and small.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

DISQO

AUGUST 2, 2017

The future will be won by customer-centric companies that are the quickest to deliver highly desired solutions to the market. New technologies and methodologies offer perhaps the largest opportunity to level up. appeared first on Feedback Loop. Moving forward.

Product Research 40

Product Research Customer Experience User Testing Reporting Tools 40

DISQO

AUGUST 2, 2017

The future will be won by customer-centric companies that are the quickest to deliver highly desired solutions to the market. New technologies and methodologies offer perhaps the largest opportunity to level up. appeared first on Feedback Loop. Moving forward.

Product Research 40

Product Research Customer Experience User Testing Reporting Tools 40

BrainMates

AUGUST 3, 2020

The same can be said about figures like time spent on page (unless you’re Netflix or a publisher), number of downloads or number of page views. The numbers you look at should also reflect your goals for the product itself and not, for example, results like Facebook ad click-throughs, which the marketing team is more directly responsible for.

Data Visualization 52

Data Visualization Analytic Tools Product Research Customer Feedback 52

Andrew Chen

NOVEMBER 1, 2018

Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. As part of that, as folks search for important concepts like “product market fit” and “user growth” – my essays are often on the front page.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Usersnap

DECEMBER 14, 2021

If you’re searching for a tool to capture video from website to improve your support process, then most likely this is how your users typically sends a question/compliant: They find your “support@email” and write something vague, like: “My page loads funny and slow.”. Why Use Video Capture For Feedback?

Feedback Software 72

Feedback Software Data Visualization User Testing Reporting Tools 72

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? The way that we do one on ones one-on-ones is very specifically for their direct report.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40