Indicative

JUNE 1, 2020

If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. With marketing spend decreasing across the board due to COVID-related budget cuts, every dollar you invest needs to yield a clear revenue outcome.

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

Alchemer Mobile

DECEMBER 8, 2022

Here are some ways in which we recommend you deliver customer love in the winter months to boost consumer happiness: Close the feedback loop. Probably the most overlooked, yet easiest, opportunity to foster strong relationships with your customers is simply closing the feedback loop.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Gainsight

OCTOBER 28, 2021

Unfortunately, if you’re not reaching product-market fit, the whole team might as well be banging their heads against the wall. Your product growth strategy hinges on a rock-solid product-market fit. Luckily, there are a few ways to measure product-market fit and launch a growth plan that’s worth your time and energy.

User Testing 52

User Testing Product Marketing Analytic Tools Feedback Software 52

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. To learn more transformation pitfalls and how to avoid them, download our free white paper, 8 Common Pitfalls of An Agile Transformation. What are the desired outcomes?

Agile 89

Agile Data Visualization Feedback Software Reporting Tools 89

Intercom, Inc.

MARCH 16, 2021

Download The Ultimate Guide to Conversational Support. Make sure your team has open lines of communication with every customer-facing team – from product to marketing to sales – so you can share eye-opening, critical insights that help drive business growth, improve your product or service, and more. Create a customer feedback loop.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201

Pragmatic Marketing

APRIL 26, 2017

Johnathan Lucky, scrum master at Perform Group, discusses how to: •Gather requirements and define market problems. •Translate the needs of the market into actionable requirements for agile teams. •Create a feedback loop of inception, iteration and plan adjustment. Download the Slides.

Vision 70

Vision Product Research Feedback Loop Webinar 70

Gainsight

NOVEMBER 10, 2021

Here’s a quick look at why product-led growth is becoming so popular: The SaaS market has morphed. . In addition to pushing your team forward in an increasingly saturated SaaS market, product-led success also can benefit your organization on a deeper level. Here are a few tips: Embed customer feedback loops into your product. .

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Product Innovation Educators

JANUARY 3, 2022

One of the big differences between MAHD and Scrum is the onramp, which is a set of five interactive, collaborative activities between marketing and R&D. Identify the right place to bring those components together to create a prototype you can put in front of customers to get the feedback loop going. Innovation Quotes.

Agile 112

Agile Development Feedback Software User Testing 112

Gainsight

SEPTEMBER 1, 2021

In the past, many SaaS companies relied on market-led growth or sales-led growth strategies. The propeller pushing this shift is a move in both customer demand and the market. By digging into user behaviors, customer feedback, and in-product analytics, you can back decisions with data.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Gainsight

JUNE 21, 2022

Not only can it be difficult to figure out which features to prioritize, but product leaders can also struggle with engineering dependencies, executive demands, and the need to operate with agility in a market that moves faster every day. Suffice it to say that this is a tall order—one that’s even harder without the right tools in place.

Data Visualization 52

Data Visualization Analytic Tools Roadmap Onboarding KPIs 52

Gainsight

DECEMBER 27, 2019

It’s easy for valuable feedback to get lost on its way from the customer to your product team. Market intelligence professional, Alex McDonnell , shares his findings from 14 interviews with customer success professionals to find out why feedback loops fail and what you can do to fix them.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Userpilot

JULY 24, 2023

They fall into a number of categories, the most numerous of them being: Productivity and time-tracking – 608 E-commerce & CRM – 349 Collaboration – 328 Analytics & reporting – 313 IT & Project management – 303 Most of the Zendesk integrations are free to download and install – over 1200 in total.

Embedded Analytics 95

Embedded Analytics Data Visualization Analytic Tools Feedback Software 95

Gainsight

APRIL 5, 2022

Additionally, you can use surveys and in-app engagements to embed customer feedback loops in your product. Driving a powerful product experience is a must in order to succeed in today’s market. Deliver personalized product experiences with a product-led strategy.

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

ProductPlan

APRIL 9, 2020

Useful for breaking into brand new markets. If you see a problem that needs to be solved, ask your target market questions like: What are the main roadblocks in achieving X? Use it with your product marketing manager. A Minimum Viable Product (MVP) is a great learning tool, and gets you feedback on what users want.

Product Research 105

Product Research User Testing Research Software Data Visualization 105

Agile Velocity

MAY 14, 2020

Agile is an iterative approach that focuses on collaboration, customer feedback, and small, rapid releases in order to satisfy the customer through early and continuous delivery of value. The product or service meets the expectations of the market for usability, reliability, etc. The time it takes to deliver an idea into the market.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Intercom, Inc.

NOVEMBER 20, 2018

Define your marketing personas. To do this it is necessary to create marketing personas that represent your ideal prospect or match your ideal customer profile. It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

UserVoice

JULY 31, 2017

The TL; Why Gather Product Feedback During New Customer Onboarding? At the most basic level, you can see what people are clicking on and downloading. “Building feedback loops into your products is good for everyone: for customers it shows that the company actually cares about it’s products, services and the people using it.

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

Userpilot

JULY 21, 2022

The SaaS market is competitive, and it’s not enough to have a good product. Instead of manually asking for customer feedback, you can create an automated feedback loop to help you better solve customer queries. Did they signup by email to download the guide? Keep reading! Target them on social media.

Feedback Software 98

Feedback Software Reporting Tools Customer Experience Data Visualization 98

Alchemer Mobile

AUGUST 20, 2019

Two weeks after your team’s app update launches, your boss stops by your desk to share some bad news: App store ratings have plummeted from 5-stars to 3-stars and new download volume has decreased 25 percent. All in all, a continuous feedback loop is critical to understanding shifts in sentiment and satisfaction as a result of an app update.

Feedback Software 87

Feedback Software Product Research User Testing Customer Feedback 87

Intercom, Inc.

APRIL 28, 2022

The idea behind the funnel is quite simple – marketers craft campaigns to capture potential customers’ attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates.

Feedback Software 118

Feedback Software Research Software Customer Experience Data Visualization 118

Gainsight

NOVEMBER 5, 2021

Traditional marketing and sales qualified leads set your company up for a crapshoot. Beyond setting and measuring KPIs, you can also keep improving by baking customer feedback loops into your product. That means gathering feedback through surveys or in-app engagements. Use feedback to cut down user friction.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Product Research 52

Mind the Product

FEBRUARY 16, 2017

Evernote is famous for doing this to particularly brilliant effect: Users re-download the app every time they switch devices , producing a “smile” effect as they’re reactivated. Appboy : multichannel app lifecycle marketing, messaging, and metrics. With a large number of users, this can be a huge driver of revenue.

Analytic Tools 131

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 131

The Product Coalition

JULY 10, 2020

When trying to create valuable, sustainable, and profitable products in complex environments, a rapid feedback loop is essential: Build, measure, learn. We aim at iterating fast enough to keep in sync with the market, yet avoid too much overhead with Sprints that are too short.

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Modus Create

APRIL 10, 2019

” In this presentation, I argue that many of the practices and methods of design and product development leaders are so critical to large-scale digital transformation efforts that these engagements cannot be successful without rethinking how companies prioritize, build, deliver, and market their products.

Customer Experience 69

Customer Experience Reporting Tools Customer Feedback Product Research 69

Userpilot

AUGUST 21, 2021

For example, if you run a product analytics tool, it would not be beneficial to show a user how to download a report before showing them how they can build it. However, the success of your in-app marketing is not proportional to how many UI patterns you use but is based on the relevance of your in-app messaging.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Revulytics

AUGUST 4, 2017

But the Revulytics Usage Intelligence SDK automatically generates and manages machine fingerprints and user installation IDs, enabling you to build unique user profiles and usage trends for each installation and link installation profiles to your download sources and marketing campaigns. No ability to close the feedback loop.

Data Visualization 63

Data Visualization Reporting Tools Analytic Tools Customer Feedback 63

Product Innovation Educators

JUNE 3, 2016

Click here to download it for yourself. 5) A tight feedback loop. New Podcast Episode: Content Marketing for Product Managers – with Jerod Morris. Get the Product Mastery Roadmap and…. increase the number of right products developed. gain the influence in your company you want. build products customers want and love.

Product Research 48

Product Research Customer Feedback Product Management Product Manager 48

DISQO

FEBRUARY 26, 2018

Beyond that, common past roles are marketing and customer-facing roles like sales and customer success. — For more insights and best practices, remember to download the full 16-page report here and listen to my interview with The Everyday Innovator. appeared first on Feedback Loop.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

DISQO

FEBRUARY 26, 2018

Beyond that, common past roles are marketing and customer-facing roles like sales and customer success. — For more insights and best practices, remember to download the full 16-page report here and listen to my interview with The Everyday Innovator. appeared first on Feedback Loop.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

Alchemer Mobile

FEBRUARY 2, 2021

This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. It’s marketing. You don’t need a big budget or a dedicated marketing team to market your app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

DISQO

MARCH 8, 2016

A recent study by Harvard Business Review analyzed the utilization of competitive intelligence and market insights within large corporations. You can download the full report here , but we’ve outlined three interesting findings and implications below: There’s a language barrier. appeared first on Feedback Loop.

Data Visualization 40

Data Visualization Product Research Reporting Tools User Testing 40

DISQO

MARCH 8, 2016

A recent study by Harvard Business Review analyzed the utilization of competitive intelligence and market insights within large corporations. You can download the full report here , but we’ve outlined three interesting findings and implications below: There’s a language barrier. appeared first on Feedback Loop.

Data Visualization 40

Data Visualization Product Research Reporting Tools User Testing 40

Radical Product

APRIL 16, 2019

In the absence of a clear vision, and strategy, customer feedback can lead us astray. Boeing’s vision ( as stated on their website ) is to be the best in aerospace, and their 2025 goals revolve around market leadership and growth. In our everyday work, most likely we are applying Lean and Agile to measure and iterate based on feedback.

Feedback Software 40

Feedback Software Airlines User Testing Product Research 40

Product Talk

APRIL 3, 2024

My goal with this recommendation is to help teams build a sustainable habit that gives them a persistent feedback loop as they make daily decisions. We understand our market. We are inundated with customer requests, support tickets, and stakeholder feedback. We still learn that she likes to download episodes to her phone.

User Testing 164

User Testing Customer Experience Customer Feedback User Friction 164

Alchemer Mobile

MARCH 29, 2022

DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. To start, Healthcare mobile teams asked more consumers for their feedback in 2021 than in previous years. Strava’s Missed Opportunity to Drive Mobile App Retention and Gain Actionable Product Feedback. Download your copy here. Consumer sentiment. Expressed customer emotion.

Healthcare 262

Healthcare User Testing Feedback Software Product Research 262

DISQO

FEBRUARY 21, 2017

While our data does not constitute definitive market research by any means, it can often serve as a directional indicator into larger trends. We then set the stage by qualifying respondents based on their usage of LinkedIn’s existing mobile app, filtering out those who don’t have it downloaded on their phones.

User Testing 40

User Testing Customer Feedback Product Research Research Software 40

DISQO

FEBRUARY 21, 2017

While our data does not constitute definitive market research by any means, it can often serve as a directional indicator into larger trends. We then set the stage by qualifying respondents based on their usage of LinkedIn’s existing mobile app, filtering out those who don’t have it downloaded on their phones.

User Testing 40

User Testing Customer Feedback Product Research Research Software 40