ProductPlan

APRIL 9, 2020

Carlos González de Villaumbrosia has over 10 years of experience building teams and digital products in the US, Europe, and Latin America. Carlos founded Product School in San Francisco in 2014. Today, the company is the global leader in product management training with 20 campuses worldwide and a live online campus.

Product Research 103

Product Research User Testing Research Software Data Visualization 103

Alchemer Mobile

MARCH 31, 2022

By keeping a constant pulse on emotion through regular check-ins and proactively asking for—and acting on—feedback, brands are able to enhance first-party customer data , better understand customer journeys, and deliver product enhancements that can actually be tied to longer lifetime value, improved consumer happiness, and more revenue.

User Testing 263

User Testing Feedback Software Customer Experience Customer Feedback 263

Indicative

JUNE 1, 2020

If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. With marketing spend decreasing across the board due to COVID-related budget cuts, every dollar you invest needs to yield a clear revenue outcome.

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

Gainsight

OCTOBER 28, 2021

Product growth requires a push from your whole team. Unfortunately, if you’re not reaching product-market fit, the whole team might as well be banging their heads against the wall. Your product growth strategy hinges on a rock-solid product-market fit. What is product-market fit?

User Testing 52

User Testing Product Marketing Analytic Tools Feedback Software 52

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Download The Ultimate Guide to Conversational Support. Create a customer feedback loop.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Outbound 201

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

Userpilot

AUGUST 21, 2021

A product is only as good as its features. Feature engagement in SaaS refers to observing user engagement and interactions with your product features to know what brings value to them. This insight helps you to make data-based decisions to improve product adoption and user experience. What is feature engagement in SaaS?

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Gainsight

NOVEMBER 10, 2021

Product-led growth is launching SaaS companies to success faster than ever. Unfortunately, if you’re a product leader or manager who’s in charge of building your product-led growth strategy from scratch, you may feel overwhelmed. . Enter product analytics, the secret to building your own product-led machine.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Gainsight

SEPTEMBER 1, 2021

The product growth wave is swelling, and it’s poised to slam into SaaS companies of all types. This product-focused approach isn’t just changing how SaaS businesses sell; it’s redefining the way the whole company operates. Ready to start riding the product growth wave? What is product growth?

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Gainsight

APRIL 5, 2022

Multi-product companies are bursting with growth potential. But product leaders and managers know how challenging it can be to keep that growth moving in the right direction. However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. Users are forgotten.

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Gainsight

DECEMBER 27, 2019

With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. Top 10 Product Experience Blog Posts of 2019. Product Metrics Your Board Members Care About. The Beginner’s Guide to Product-Led Growth Metrics. The role of the board is changing.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Gainsight

JUNE 21, 2022

When it comes to creating product roadmaps, product leaders face a plethora of challenges. . Not only can it be difficult to figure out which features to prioritize, but product leaders can also struggle with engineering dependencies, executive demands, and the need to operate with agility in a market that moves faster every day.

Data Visualization 52

Data Visualization Analytic Tools Roadmap Onboarding KPIs 52

Pragmatic Marketing

APRIL 26, 2017

It’s not unlike trying to define a product that it actually makes sense to build. Product teams often suffer from vague requirements that leave the design and development teams without direction. Johnathan Lucky, scrum master at Perform Group, discusses how to: •Gather requirements and define market problems.

Vision 70

Vision Product Research Feedback Loop Webinar 70

Intercom, Inc.

NOVEMBER 20, 2018

Define your marketing personas. To do this it is necessary to create marketing personas that represent your ideal prospect or match your ideal customer profile. It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Gainsight

NOVEMBER 5, 2021

The trial experience is your springboard to sky-high product growth. Your trial experience can either launch prospective users toward faster product adoption, or it could give way, collapse, and cause new users to drop off. According to a Recurly Research report , 6 out of 10 free trials turn into paid subscriptions.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Product Research 52

Alchemer Mobile

AUGUST 20, 2019

Two weeks after your team’s app update launches, your boss stops by your desk to share some bad news: App store ratings have plummeted from 5-stars to 3-stars and new download volume has decreased 25 percent. How do you inform your product roadmap? Hopefully, customer feedback is a core component.

Feedback Software 87

Feedback Software Product Research User Testing Customer Feedback 87

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! You can also embed Zendesk functionality into your product using JavaScript. If so, you’re in the right place!

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

UserVoice

JULY 31, 2017

The customer onboarding process is a vital stop on the path to customer happiness and product success. In This Article: Why Gather Product Feedback During New Customer Onboarding? 5 Easy Ways To Collect Feedback During Onboarding. The TL; Why Gather Product Feedback During New Customer Onboarding?

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Product Innovation Educators

JANUARY 3, 2022

How product managers can use the Modified Agile for Hardware Development Framework. Many teams have tried adopting Scrum for developing hardware products, not always successfully. Dorian has a deep background in product development, starting in engineering and then moving to business leadership roles.?

Agile 112

Agile Development Feedback Software User Testing 112

Userpilot

JULY 21, 2022

The SaaS market is competitive, and it’s not enough to have a good product. Many brands have great products but what makes you stand out from the competition is customer experience (CX). This means it boosts productivity among customer success teams so they can focus on more complex tasks. Keep reading! Personalization.

Feedback Software 98

Feedback Software Reporting Tools Customer Experience Data Visualization 98

DISQO

MARCH 8, 2016

A recent study by Harvard Business Review analyzed the utilization of competitive intelligence and market insights within large corporations. However, the study found that analysts who worked specifically to provide insight for product launches generally found their input to be impactful. Large organizations are on the cutting-edge.

Data Visualization 40

Data Visualization Product Research Reporting Tools User Testing 40

DISQO

MARCH 8, 2016

A recent study by Harvard Business Review analyzed the utilization of competitive intelligence and market insights within large corporations. However, the study found that analysts who worked specifically to provide insight for product launches generally found their input to be impactful. Large organizations are on the cutting-edge.

Data Visualization 40

Data Visualization Product Research Reporting Tools User Testing 40

The Product Coalition

JULY 10, 2020

The idea has been around for several years: design the teams according to the product requirements and give them autonomy to create the best possible solution from both a value proposition and an organizational sustainability perspective. Follow me on Twitter and subscribe to my blog Age of Product ??

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Product Innovation Educators

JUNE 3, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Are you avoiding all 8 of these product management mistakes? 6 tips for getting buy-in on your product roadmap. (1) 6 tips for getting buy-in on your product roadmap. (1)

Product Research 48

Product Research Customer Feedback Product Management Product Manager 48

Mind the Product

FEBRUARY 16, 2017

When it comes to successfully implementing a data-informed approach to product analytics, it’s easy to find lists of tips and tactics. Every product is different, of course. Amplitude has taken these best practices from across the industry and collected them in The Product Analytics Playbook.

Analytic Tools 120

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 120

Alchemer Mobile

FEBRUARY 2, 2021

This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. It’s marketing. You don’t need a big budget or a dedicated marketing team to market your app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Revulytics

AUGUST 4, 2017

But the Revulytics Usage Intelligence SDK automatically generates and manages machine fingerprints and user installation IDs, enabling you to build unique user profiles and usage trends for each installation and link installation profiles to your download sources and marketing campaigns. No ability to close the feedback loop.

Data Visualization 63

Data Visualization Reporting Tools Analytic Tools Customer Feedback 63

DISQO

FEBRUARY 26, 2018

Every year, we survey 150+ digital product managers to benchmark and highlight their activities, preferences, and perceptions. Today, there are more conferences, resources, and tools than ever to support product management. Beyond that, common past roles are marketing and customer-facing roles like sales and customer success.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

DISQO

FEBRUARY 26, 2018

Every year, we survey 150+ digital product managers to benchmark and highlight their activities, preferences, and perceptions. Today, there are more conferences, resources, and tools than ever to support product management. Beyond that, common past roles are marketing and customer-facing roles like sales and customer success.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

Intercom, Inc.

APRIL 28, 2022

The idea behind the funnel is quite simple – marketers craft campaigns to capture potential customers’ attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates.

Feedback Software 118

Feedback Software Research Software Customer Experience Data Visualization 118

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Well, when I ask you if you would use my product or service, two things happen: You want to be nice to me. You can learn more about assumption tests here.

User Testing 168

User Testing Customer Experience Customer Feedback User Friction 168

Modus Create

APRIL 10, 2019

To successfully undergo an organization’s digital transformation, companies must evolve their approach to product development leadership, elevate their design maturity, and explore their culture and structure to better understand where to prioritize what must change first. Are You and Your Organization Ready for Design Transformation?

Customer Experience 69

Customer Experience Reporting Tools Customer Feedback Product Research 69

DISQO

FEBRUARY 21, 2017

We’re sure LinkedIn did extensive user research, but we decided to double down and generate some insights with Alpha’s platform. To set the stage, we started by filtering out non-LinkedIn users and then requesting demographic information from remaining respondents, thereby enabling us to categorize all of our research along these segments.

User Testing 40

User Testing Customer Feedback Product Research Research Software 40

DISQO

FEBRUARY 21, 2017

We’re sure LinkedIn did extensive user research, but we decided to double down and generate some insights with Alpha’s platform. To set the stage, we started by filtering out non-LinkedIn users and then requesting demographic information from remaining respondents, thereby enabling us to categorize all of our research along these segments.

User Testing 40

User Testing Customer Feedback Product Research Research Software 40

Alchemer Mobile

MARCH 29, 2022

DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. To start, Healthcare mobile teams asked more consumers for their feedback in 2021 than in previous years. The percentage of people prompted for surveys was 28% in Medical, 17% in Fitness, and an extremely high 44% in Health Insurance (28% overall). Download your copy here.

Healthcare 262

Healthcare User Testing Feedback Software Product Research 262

Radical Product

APRIL 16, 2019

The 737 was Boeing’s best-selling product. Airlines knew the product well and bought it year after year. The common product disease , Locked-In Syndrome, had begun to set it. It’s not just big, successful products and organizations that catch this disease?—?your your product could be catching this disease right now.

Feedback Software 40

Feedback Software Airlines User Testing Product Research 40