Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture.

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

Gainsight

NOVEMBER 10, 2021

Enter product analytics, the secret to building your own product-led machine. Strap in for a full look at the role of product-led strategies along with how to use analytics to drive product-led success. . Here’s a quick look at why product-led growth is becoming so popular: The SaaS market has morphed. . Encourage adoption.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Userpilot

JULY 21, 2022

The SaaS market is competitive, and it’s not enough to have a good product. However, as your business grows, it becomes more difficult to deliver top-notch customer service , which means you are at risk of customer churn. You will also learn some tips and strategies to create better automation, plus top CXA tools to try in 2022.

Feedback Software 98

Feedback Software Reporting Tools Customer Experience Data Visualization 98

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Download The Ultimate Guide to Conversational Support.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Outbound 201

UserVoice

JULY 31, 2017

In This Article: Why Gather Product Feedback During New Customer Onboarding? 5 Easy Ways To Collect Feedback During Onboarding. Mine the Data. The TL; Why Gather Product Feedback During New Customer Onboarding? Mine the Data. At the most basic level, you can see what people are clicking on and downloading.

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

Gainsight

JUNE 21, 2022

Not only can it be difficult to figure out which features to prioritize, but product leaders can also struggle with engineering dependencies, executive demands, and the need to operate with agility in a market that moves faster every day. Suffice it to say that this is a tall order—one that’s even harder without the right tools in place.

Data Visualization 52

Data Visualization Analytic Tools Roadmap Onboarding KPIs 52

Revulytics

AUGUST 4, 2017

While most wouldn’t argue he was a serviceable baseball player, he was, on the other hand, the best basketball player in the world. I think of this when I’m increasingly approached with the question of how Microsoft Application Insights compares to Revulytics Usage Intelligence in collecting usage data in applications.

Data Visualization 63

Data Visualization Reporting Tools Analytic Tools Customer Feedback 63

Gainsight

OCTOBER 28, 2021

Unfortunately, if you’re not reaching product-market fit, the whole team might as well be banging their heads against the wall. Your product growth strategy hinges on a rock-solid product-market fit. Luckily, there are a few ways to measure product-market fit and launch a growth plan that’s worth your time and energy.

User Testing 52

User Testing Product Marketing Analytic Tools Feedback Software 52

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. Predictability.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Mind the Product

FEBRUARY 16, 2017

When it comes to successfully implementing a data-informed approach to product analytics, it’s easy to find lists of tips and tactics. But we do have common methodologies for framing questions and answering them, for figuring out what’s interesting in your data, experimenting, learning, and growing.

Analytic Tools 120

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 120

Gainsight

APRIL 5, 2022

However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. In this article, we examine the biggest issues multi-product companies face and nail down how to use analytics to promote product growth across the organization. How can multi-product companies benefit from analytics?

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

ProductPlan

APRIL 9, 2020

Qualitative data is sometimes referred to as ‘soft data’ and is usually described as the exact opposite of quantitative data: the numbers. Quantitative includes the hard facts; things like demographics, statistics, and other kinds of ‘hard data.’. This form of user research fills in the gaps that hard data can’t.

Product Research 103

Product Research User Testing Research Software Data Visualization 103

Userpilot

AUGUST 21, 2021

This insight helps you to make data-based decisions to improve product adoption and user experience. You can measure feature engagement by tracking feature usage using a tool like Userpilot. Tracking feature engagement gives you data on which features need more user engagement. User engagement tracking with Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Gainsight

SEPTEMBER 1, 2021

In the past, many SaaS companies relied on market-led growth or sales-led growth strategies. In fact, 84% of companies that focus on improving their customer experience reported an increase in revenue. The propeller pushing this shift is a move in both customer demand and the market. Construct rock-solid customer feedback loops.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. 10 top customer feedback tools Userpilot — The best in-app feedback tool with extensive survey options.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

DISQO

MARCH 8, 2016

A recent study by Harvard Business Review analyzed the utilization of competitive intelligence and market insights within large corporations. However, the study found that analysts who worked specifically to provide insight for product launches generally found their input to be impactful.

Data Visualization 40

Data Visualization Product Research Reporting Tools User Testing 40

DISQO

MARCH 8, 2016

A recent study by Harvard Business Review analyzed the utilization of competitive intelligence and market insights within large corporations. However, the study found that analysts who worked specifically to provide insight for product launches generally found their input to be impactful.

Data Visualization 40

Data Visualization Product Research Reporting Tools User Testing 40

Intercom, Inc.

APRIL 28, 2022

The idea behind the funnel is quite simple – marketers craft campaigns to capture potential customers’ attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates.

Feedback Software 118

Feedback Software Research Software Customer Experience Data Visualization 118

Gainsight

NOVEMBER 5, 2021

According to a Recurly Research report , 6 out of 10 free trials turn into paid subscriptions. Delivering value as fast as possible takes insight into the user’s experience. By analyzing a customer’s steps with analytics and surveys, you’ll gain a window into where they’re stumbling. And trials have the potential to convert.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Product Research 52

Intercom, Inc.

NOVEMBER 20, 2018

Define your marketing personas. To do this it is necessary to create marketing personas that represent your ideal prospect or match your ideal customer profile. It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Gainsight

DECEMBER 27, 2019

Data is key to product growth, but monitoring it isn’t as easy as it used to be. Product analytics are the bread and butter of product growth, but in order to get the most out of them, it’s important to know exactly you’re looking for. It’s easy for valuable feedback to get lost on its way from the customer to your product team.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Userpilot

MARCH 21, 2024

Creating customer profiles helps you better understand your target audience, enabling you to attract more product-qualified leads , provide personalized customer service , and drive retention. User sentiment data regarding the positive and negative emotions the user experiences while interacting with your brand.

Data Visualization 105

Data Visualization User Testing Customer Experience Customer Feedback 105

Alchemer Mobile

FEBRUARY 2, 2021

This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. It’s marketing. You don’t need a big budget or a dedicated marketing team to market your app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

DISQO

FEBRUARY 26, 2018

Today, there are more conferences, resources, and tools than ever to support product management. If you’re interested in really leveling up, you can read the full 16-page report here and listen to my interview with The Everyday Innovator. That’s why our annual report is always so grounding.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

DISQO

FEBRUARY 26, 2018

Today, there are more conferences, resources, and tools than ever to support product management. If you’re interested in really leveling up, you can read the full 16-page report here and listen to my interview with The Everyday Innovator. That’s why our annual report is always so grounding.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

Usersnap

FEBRUARY 4, 2022

When you consider the feedback part of the process it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line. Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed. Drop your existing feedback tool.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Gainsight

MAY 12, 2022

Unfortunately, as a product leader or manager, you probably feel like all of the extra feedback you’re receiving from stakeholders, fellow employees, and users is blocking the path to a better user experience. That’s why product analytics is a razor-sharp tool for product leaders. What is product analytics?

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

Userpilot

MAY 26, 2024

What are marketing funnels ? In this article, we’ll explore what funnels are in marketing and how understanding both the marketing and sales funnel is crucial for driving growth in SaaS. They’re pivotal in transforming interest into sales, setting the stage for the comprehensive insights ahead. How do they work?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

The Product Coalition

MARCH 1, 2022

Customer feedback is one of the most valuable tools a business has at its disposal, but it’s often under-utilized. How hard are you working the following methods for customer insight collection ? Customer feedback insights will help your product team prioritize , make improvements, and achieve long-term goals.

Feedback Software 130

Feedback Software Customer Feedback User Testing Data Visualization 130

Userpilot

DECEMBER 21, 2022

Taking the voice of the customer (VOC) into account is essential when trying to maximize customer satisfaction, improve user sentiment , and get the most out of your marketing efforts. Four methods for gathering VoC feedback. It’s similar to Colonel John Boyd’s OODA loop: Observe > Orient > Decide > Act.

User Testing 98

User Testing Data Visualization Customer Feedback Customer Experience 98

DISQO

FEBRUARY 21, 2017

We’re sure LinkedIn did extensive user research, but we decided to double down and generate some insights with Alpha’s platform. You can explore our entire report here , or read on for key takeaways. We collected open-ended feedback as well, which led to some interesting insights. appeared first on Feedback Loop.

User Testing 40

User Testing Customer Feedback Product Research Research Software 40

DISQO

FEBRUARY 21, 2017

We’re sure LinkedIn did extensive user research, but we decided to double down and generate some insights with Alpha’s platform. You can explore our entire report here , or read on for key takeaways. We collected open-ended feedback as well, which led to some interesting insights. appeared first on Feedback Loop.

User Testing 40

User Testing Customer Feedback Product Research Research Software 40

Alchemer Mobile

MARCH 29, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Healthcare category. Healthcare apps are divided into three subcategories: Medical (public health, condition management, reproductive services, etc.) and Health Insurance.

Healthcare 262

Healthcare User Testing Feedback Software Product Research 262

Product Talk

APRIL 3, 2024

Well, when I ask you if you would use my product or service, two things happen: You want to be nice to me. My goal with this recommendation is to help teams build a sustainable habit that gives them a persistent feedback loop as they make daily decisions. We understand our market. Why does this matter? Do we mean ever?

User Testing 168

User Testing Customer Experience Customer Feedback User Friction 168

Alchemer Mobile

AUGUST 26, 2021

This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback. In-app feedback is also immediate, so you get insight into what’s happening in real-time. Examples of in-app feedback collection. Cart abandonment survey.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

BrainMates

AUGUST 3, 2020

Is your Product Team making these common mistakes when it comes to tracking and analysing data? Keeping an eye on data is essential so you can improve customer experience and measure how you’re tracking towards your KPIs. Product expert Corinna Stukan recently spoke at a Brainmates Product Meetup to share tips on product analytics.

Data Visualization 52

Data Visualization Analytic Tools Product Research Customer Feedback 52

Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. It’s easier to build trust when you open the black box – show the quality, the source and diversity of the data, and the rationale of the model. They all report up together. Fergal: Got it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245