Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. And that’s where Arin Bhowmick comes in.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Product Warrior

MARCH 9, 2023

How do you create confidence in your product strategy with those that approve investment i.e. c-suite or board members? Unfortunately, without anything better, many product leaders rely on the product roadmap to demonstrate their strategy. This is often referred to as empowered product development teams.

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Product Warrior

MARCH 9, 2023

How do you create confidence in your product strategy with those that approve investment i.e. c-suite or board members? Unfortunately, without anything better, many product leaders rely on the product roadmap to demonstrate their strategy. This is often referred to as empowered product development teams.

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Product Innovation Educators

MAY 31, 2021

How to align your organization and product management team with the voice of your customer. In this discussion we address what it means to properly incorporate UX (user experience) into your product work. Summary of some concepts discussed for product managers. [1:37] 10:15] What tools are helpful in UX?

Research Software 62

Research Software Weak Development Team UX Analytic Tools 62

Mind the Product

OCTOBER 1, 2018

What we were talking about, of course, was customer lifetime value (LTV) – a term that’s widely used in SaaS and subscription-based businesses – and Net Promoter Score (NPS). To help us draw conclusions from the research, we created a mind map. These were, why does the company exist (i.e. what’s its mission)?

Data Visualization 118

Data Visualization Strategy Product Strategy Product Research 118

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. Image by Nick Bolton.

User Testing 121

User Testing Product Research Research Software UX 121

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Eoghan McCabe, CEO , and Matt Hodges, VP of Commercial Product Strategy.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Modus Create

NOVEMBER 17, 2020

Technology, including open source software, became integral in the effort towards social good. To get a sense of where these opportunities may lie, we asked our executive team to share five predictions on trends that will impact businesses in 2021. Transformational CMOs will own product innovation. – Jay Garcia.

Research Software 98

Research Software Data Visualization Customer Experience User Testing 98

UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. Perhaps, you’ll start looking for Berlin design freelancers or product design studios in Berlin. . We are ready to help you with any design and research challenges you might have. . An award-winning product design studio in the heart of Europe.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

DECEMBER 14, 2021

As a product manager , you might often break your head, thinking of the most creative way to launch your product and attract your target audience. But what if I told you that you no longer need to hunt for the solution? The platform is none other than Product Hunt. A quick check on Product Hunt.

Feedback Software 86

Feedback Software Research Software User Testing Customer Feedback 86

The Product Coalition

MARCH 11, 2021

But when the first storm subsided, and the company stabilised, I looked around at our Growth team working with a large tech squad and wondered… “What the hell are we going to do for the next six months?” By this point, the team were getting on perfectly well without me. Each decision we made affected thousands. Life had other plans.

Product Research 134

Product Research User Testing Customer Experience Data Visualization 134

Pragmatic Marketing

OCTOBER 18, 2019

Listen to or download the original podcast here. A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles?

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

Pragmatic Marketing

OCTOBER 18, 2019

Listen or download to the original podcast here. A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles?

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

UX Studio

MAY 8, 2018

Competency maps help assess a designer or researcher’s unique combination of capabilities, to find out where they are and where they are going. Good team competency management is key for high-quality work, so, we recently mapped the whole team. Each member of our team eagerly improves their own skill-set all the time.

Data Visualization 86

Data Visualization Customer Experience User Testing Weak Development Team 86

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Community managers, sales teams, marketing managers, and more could provide much insight into a product's users. Become Deeply Familiar With the Product by Using It Abstract by Natasha Remarchuk New PMs should do as much as they can in their first 90 days to become deeply familiar with their product(s).

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

Radical Product

JUNE 8, 2018

Preparing for UX Fest got us to articulate why Radical Product, which started as a free and open source toolkit for articulating your product vision, has quickly grown into a full-blown global movement and product strategy methodology. Every one of us is in a product organization, whether we realize it or not.

Feedback Software 40

Feedback Software Weak Development Team Research Software Vision 40