Fri.May 20, 2022

Building Customer-Centric Cultures with Data

AB Tasty

We invite you to also read our previous article in this series, Measuring Your Digital Impact, or the series introduction. This is the final blog in our five-part series on a data-driven approach to customer-centric marketing.

Product operations by Christine Itwaru

Mind the Product

In this ProductTank Berlin talk, Christine Itwaru, Senior Director of Product Operations at Pendo, explains the origins of product operations and how product managers can benefit from it. [.] Read more » The post Product operations by Christine Itwaru appeared first on Mind the Product.

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User Segments in SaaS: 8 User Segments To Focus on and Create Better In-App Experiences

Userpilot

“What is the purpose of creating multiple SaaS user segments?” you may ask. Customers act differently. Some are more active and engaged, while others get stuck in the process. Thus the goal of creating multiple segments is to understand the needs of those segments and enhance their customer journey.

Software Product Heroes Learn From Their Purchase Regrets – Part 2

Qrvey

Part 2 – Don’t Embed the Wrong Vendor Twice In this article, Part 2 of our three-part series on the challenges of software purchase regret, we’re discussing how to avoid making the same mistakes twice.

How to Choose the Right Business Intelligence Vendor

How does your current BI vendor stack up against the competition? Who’s the perfect vendor for your business needs? Find out by downloading your complimentary copy today!

User Segments in SaaS: 8 User Segments To Focus on and Create Better In-App Experiences

Userpilot

“What is the purpose of creating multiple SaaS user segments?” you may ask. Customers act differently. Some are more active and engaged, while others get stuck in the process. Thus the goal of creating multiple segments is to understand the needs of those segments and enhance their customer journey.

The importance of including UX research in your UX design process

TryMyUI

The most crucial component of any design process is UX research. Therefore, it shouldn't be overlooked. You can't run a successful project when you don't understand your users' needs, wants, and expectations. Therefore, UX research is critical before starting any project.

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