Fri.May 20, 2022

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Building Customer-Centric Cultures with Data

AB Tasty

We invite you to also read our previous article in this series, Measuring Your Digital Impact, or the series introduction. This is the final blog in our five-part series on a data-driven approach to customer-centric marketing. To wrap things up, we met with our partner Sophie D’Souza, Vice President of Optimization at Spiralyze, and Rémi […].

Blog 52
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Product operations by Christine Itwaru

Mind the Product

In this ProductTank Berlin talk, Christine Itwaru, Senior Director of Product Operations at Pendo, explains the origins of product operations and how product managers can benefit from it. [.] Read more » The post Product operations by Christine Itwaru appeared first on Mind the Product.

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The 5 key design decisions to consider in your product process

ProductBoard

This article was co-written by Kate Villanueva, Denae Foster, Boge Sotirovski and Haley Miller, members of Productboard’s Professional Services team. There are a number of reasons why you might want to revamp your product processes. You may be trying to improve efficiency, account for new people, or bring your company into the next stage of maturity.

Article 98
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The importance of including UX research in your UX design process

TryMyUI

The most crucial component of any design process is UX research. Therefore, it shouldn't be overlooked. You can't run a successful project when you don't understand your users' needs, wants, and expectations. Therefore, UX research is critical before starting any project. It will ensure that your product is designed keeping users in mind. . The post The importance of including UX research in your UX design process appeared first on TryMyUI Blog.

UX 59
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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Software Product Heroes Learn From Their Purchase Regrets – Part 2

Qrvey

Part 2 – Don’t Embed the Wrong Vendor Twice In this article, Part 2 of our three-part series on the challenges of software purchase regret, we’re discussing how to avoid making the same mistakes twice. Once you realize it’s time to replace the solution you purchased, it’s critical to understand what went wrong in the buying. The post Software Product Heroes Learn From Their Purchase Regrets – Part 2 appeared first on Qrvey.

Article 52
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User Segments in SaaS: 8 User Segments To Focus on and Create Better In-App Experiences

Userpilot

“What is the purpose of creating multiple SaaS user segments?” you may ask. Customers act differently. Some are more active and engaged, while others get stuck in the process. Thus the goal of creating multiple segments is to understand the needs of those segments and enhance their customer journey. Consider customer segmentation as a lighthouse that directs your efforts around customer success and product marketing in the right direction.