ProductCraft

OCTOBER 24, 2018

This week on Product Love, we revisit a conversation I had with John Weeke, formerly of Insightly, and currently a product marketer at Qordoba. John has earned the label of “storyteller” in his career given his background as an award-winning filmmaker. From studying film at NYU to teaching English in South Korea, he now finds. The post Full Transcript: John Weeke on the Product Love Podcast appeared first on ProductCraft by Pendo.

Customer Feedback 40

Customer Feedback Product Marketing Marketing 40

Split

OCTOBER 24, 2018

Recently I had the pleasure of speaking with a panel of talented technology leaders on the topic of burnout within engineering organizations. I have worked with startups and led engineering teams large and small. I’ve been through burnout first hand and have also helped teammates come out the other side, and it was incredibly valuable to have a dialogue on the subject and learn from people’s first-hand experience how to address this problem with the greatest success.

Engineering 58

Engineering Research Software Product Research Agile 58

Sachin Rekhi

OCTOBER 24, 2018

Video: The Art of Being Compelling as a Product Manager. Slides: The Art of Being Compelling as a Product Manager. Essay: The Art of Being Compelling as a Product Manager. At the beginning of October, I got the chance to present my talk, The Art of Being Compelling, at INDUSTRY: The Product Conference , a premier product management conference that took place in Cleveland, Ohio.

Product Management 112

Product Management Product Manager Management Management 112

Intercom, Inc.

OCTOBER 24, 2018

How do you scale a support organization without breaking the budget or killing the quality of the customer experience? It’s an age old question for anyone leading a customer support organization, the sort of challenge that requires continuous innovation as a company and its customer base expands. With more than 30,000 customers and 100 people on the Customer Support team, we’ve come a long way from the team of just nine when we first shared a blog post on using Intercom to support our customers.

Reporting Tools 178

Reporting Tools Customer Experience Strategy Artificial Inteligence 178

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

Customer Experience

AB Tasty

OCTOBER 24, 2018

This is a guest post by Charlie Carpenter, co-founder and CEO of Kite. Anyone running an eCommerce site – or, indeed, Read more. This article was originally posted on AB Tasty as How Cohort Analysis Can Increase Your Conversions.

Article 55

Article Testing 55

Bryce York

OCTOBER 24, 2018

There are many situations where building an MVP is hard, but when you’re working as a product manager trying to validate a new feature – it shouldn’t be so tough. As product managers, it’s essentially our job to build MVPs all the time. In my own projects, my job, and the companies/PMs I advise, I’m noticing a pattern. The term MVP seems to be leading us down an overly challenging path.

Analytic Tools 52

Analytic Tools Customer Experience User Testing Data Visualization 52