Sun.Nov 05, 2023

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SUNDAY REWIND: Perfecting product roadmaps with Janna Bastow

Mind the Product

an AMA session with ProdPad CEO Janna Bastow where she answers your questions on perfecting product roadmaps. Read more » The post SUNDAY REWIND: Perfecting product roadmaps with Janna Bastow appeared first on Mind the Product.

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Customer Value Management: The Ultimate Guide for SaaS Companies

Userpilot

What’s customer value management? Why does it matter for product teams and what are its benefits? What are its stages? These are some of the questions the article tackles. We also give you a bunch of tips on how to implement it in your SaaS. Let’s dive in, shall we? TL;DR Customer Value Management (CVM) is a business process that focuses on analyzing customer needs , building outstanding products that satisfy them, and enabling users to realize their value.

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Customers Don’t Buy AI. They Buy a Solution to a Problem

Daniel Elizalde IoT Blog

Artificial intelligence (AI) has come a long way. The technology advancements have been impressive, and they come at lightning speed these days. Today, Generative AI is taking the world by storm, with applications (and risks) appearing to be endless. There is a lot of fantastic technology and also a lot of hype. Unfortunately, many companies latch onto the hype, and […] The post Customers Don’t Buy AI.

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How to Scale Customer Success in SaaS: 10 Effective Tips

Userpilot

Wondering how to scale customer success in SaaS and drive product growth ? If you’re a leading SaaS company, you know that growth is directly tied to helping customers achieve their desired outcomes. An effective customer success team can, thus, drive revenue growth, reduce churn, and increase customer satisfaction. This article discusses ten tips that can help you to effectively scale customer success teams in SaaS.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How to Say “No” Effectively as a Product Manager: A Guide to Stakeholder Management

The Product Manager Coach Blog

Being a product manager requires a balance of assertiveness and diplomacy, particularly in stakeholder management. The art of saying “no” is a critical skill that, when done respectfully and decisively, can significantly contribute to the success of your product and your career. This guide provides a 5-step process for product managers to decline requests while maintaining strong professional relationships gracefully.

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How to use a TOWS matrix: A comprehensive guide | Roadmunk

Roadmunk

A TOWS matrix expands on the SWOT analysis to showcase how various factors affect each other. Discover the pros and cons of this method and how to use it.

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How to write a SWOT analysis: A step-by-step guide | Roadmunk

Roadmunk

Explore our step-by-step guide on how to write a SWOT analysis, see how it looks in practice with a real-world example, and discover this tool’s benefits.

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How to create a RACI chart: A 5-step guide | Roadmunk

Roadmunk

Remove the confusion and frustration surrounding task ownership and accountability by incorporating a RACI chart into your project planning practice.

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How to effectively conduct project risk management | Roadmunk

Roadmunk

No project is threat-free, but implementing strategies to address project management risks lets you plan ahead to avoid or mitigate roadblocks.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating