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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

Generative AI has changed how tech companies do business. In 2023, over 26% of investments in American startups were directed toward AI-related companies. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

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Churn Rate vs Retention Rate: Formulas, Benchmarks and Ways to Improve

Userpilot

Close the feedback loop so customers know their opinions matter. Offer in-app self-support and enable customers to troubleshoot and resolve their problems quickly. As opposed to this, early-stage startups will understandably have a higher churn rate, since they still may not have product-market fit yet.

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Why Professional Services Must Embrace Change — and Product Management Best Practices

DISQO

I believe 2020 will be the year for managed partnerships between big firms and tech startups, which offers a more efficient path for growth than pure consulting solutions, traditional mergers & acquisitions, or building in-house solutions from scratch. Emerging technologies and partnerships with startups will close that gap.

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Why Professional Services Must Embrace Change — and Product Management Best Practices

DISQO

I believe 2020 will be the year for managed partnerships between big firms and tech startups, which offers a more efficient path for growth than pure consulting solutions, traditional mergers & acquisitions, or building in-house solutions from scratch. Emerging technologies and partnerships with startups will close that gap.

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15 Best NPS Feedback Software to Measure Customer Loyalty

Userpilot

Here are the top 15 NPS survey tools for you to consider: Userpilot : A holistic product growth platform designed to collect feedback and track in-app usage to deliver personalized user experiences. Userpilot also offers solutions for user onboarding and product analytics as well.

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How to Build a Strong Product Go-To-Market Strategy That Drives Adoption?

Userpilot

This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model. Think tech startup launches their first app. According to a study by Havard Business School , 95% of the new products launched each year fail. The growth loop framework.

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To reinvent healthcare, Cambia first reinvented itself: How they built a culture of innovation

DISQO

Cambia is also the company behind Basefit , a startup designed to improve the health of military personnel and soldiers. Information curators report on competitors and market opportunity, business designers evaluate consumer need, and rapid prototypers are left to test technical feasibility and create tangible examples of what’s being built.