Userpilot

JULY 4, 2023

Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. In addition to a specialized NPS dashboard, you get a general dashboard for tracking, visualizing, and analyzing survey responses. Analyze survey responses on a simple dashboard. SurveyMonkey.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Embedded Analytics 81

The Product Coalition

OCTOBER 5, 2020

Key Tasks User issues reports. Identify key quality metrics and create dashboards to track real-time product health. Create frameworks for aligning company, org, team, and individual goals. Create prioritization frameworks based on set criteria that aligns with the organization’s strategy. Knowledge bases.

Embedded Analytics 149

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 149

Intercom, Inc.

APRIL 25, 2018

Powered by our knowledge base product , it suggested articles to people after they typed a message. It worked well, but we started to ask ourselves: what if we could get people to check out the knowledge base before typing a message? This was a framework to allow Messenger apps to be sent in conversations.

Embedded Analytics 215

Embedded Analytics Feedback Software User Testing Customer Experience 215

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. A lean product discovery framework can help make it all of this so much easier. To help you see the benefits of having an infrastructure in place, this post is broken down into the three key pillars of the framework.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Userpilot

NOVEMBER 7, 2023

There are five steps to create a customer engagement marketing strategy: Define your engagement objectives and use the SMART goal framework to define it. Craft a user persona based on quantitative and qualitative research. Embed educational microvideos in the UI so users can visualize exactly how to use your product.

Feedback Software 96

Feedback Software Analytic Tools Research Software User Testing 96

Userpilot

DECEMBER 11, 2022

SMART goal framework. Growth loops embed marketing activities into product development so that user outputs continue to feed into product marketing as new inputs. Much like individual consumers, businesses trust other businesses. Growth Loop Framework. Survey your customer base to collect actionable feedback.

B2B 98

B2B Feedback Software Product Marketing Customer Experience 98

Intercom, Inc.

JANUARY 20, 2021

Not only that, but it’s fundamental to the Conversational Support Funnel , our framework for delivering efficient , personal support at scale. Great help content is essential when it comes to empowering customers to self-serve on issues so they can resolve queries without even needing to contact your support team (win-win). .

User Testing 232

User Testing Customer Feedback Customer Experience Embedded Analytics 232