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7 Methods To Collect Customer Feedback for SaaS [+ Examples]

Userpilot

Interviews and focus group discussions are typically used for market research to ask individuals or small groups specific questions. Perform product analytics to analyze feature usage and identify patterns, use heatmaps to gather user behavior insights, and track session recordings to find friction points. What would that be?

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Focus on the right customer acquisition channels.

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How Product Managers Should Define and Use The Product Persona

Userpilot

Customer and market research that goes into building product personas also drives feature development. Teams also like to choose a name for their product personas and even add photos. With the right tools, you can easily embed them in the sign-up flow so that you start learning about your users from the get-go.

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How to Build a Conversion Path: Step-by-Step Process

Userpilot

build in-app experiences that increase product adoption and retention without coding). Embed videos. Demo sign-up conversion path Here’s how Attest, a market research platform, converts website visits into demo bookings. To do either, the prospective customer needs to enter their email address, name, and company.

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8 of the Best Customer Feedback Tools for your SaaS

Userpilot

Microsurveys are, as the name suggests, short surveys. Long-form surveys are typically used to conduct in-depth market research or detailed product feedback. You can then customize the branding (no code required!) Finally, a handy dashboard shows you all the responses you collect. Let’s explore each in turn.