Product Briefing – September 14, 2023
Department of Product
SEPTEMBER 14, 2023
The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. But as we delved deeper, it became clear—there’s a seismic shift in the startup playbook that many aren’t noticing.
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