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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Product Analytics Metrics: What To Track & How To Optimize Them?

Userpilot

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? What is The Importance of Product Analytics?

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Collecting In-App Feedback: Best Tactics and Tools for SaaS

Userpilot

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. Adding a bug report widget so users can give you information about what type of bugs they’ve experienced. But first, what’s in-app feedback? What is in-app feedback?

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Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Userpilot 2.

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Collecting In-App Feedback: Best Tactics and Tools for SaaS

Userpilot

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. Adding a bug report widget so users can give you information about what type of bugs they’ve experienced. But first, what’s in-app feedback? What is in-app feedback?

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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Build a public roadmap where customers can submit feedback and feel involved. With Userpilot, you can apply these strategies without having to code. Churn rate.

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. ’ Calculating the NPS score is complex, so it’s best to use a calculator or let your analytics tool do it for you. NPS dashboard in Userpilot.