Enterprise Inbound Knowledge Base Product Goals 
Intercom, Inc.
OCTOBER 16, 2019
“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Goal of website.
Gainsight
FEBRUARY 2, 2024
Today’s forward-thinking companies are using new approaches to customer training-including online webinars, knowledge bases, live chat, and online courses. They’re creating great inbound marketers, with the understanding that it will make them more successful customers. These are just the tools, however.
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