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Top 10 eG Enterprise Monitoring Features for Multi-Tenant Managed Service Providers (MSPs)

eG Innovations

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support.

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Understanding Managed Service Providers (MSPs) and What They Do

eG Innovations

Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. Definition of an MSP. A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis.

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Citrix Monitoring Masterclass with George Spiers – Q&A

eG Innovations

What is Citrix Monitoring? Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).

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Infrastructure as Code – IAC for Azure

eG Innovations

Solution architects and system administrators are becoming coders and scripting is becoming part of their day-to-day job, whilst in parallel a raft of vendors is providing products to try and help avoid this need to script and address the shortage of staff with those skills to script and code this now necessary functionality.