Remove Enterprise Remove Support Training Remove Technical Review Remove UX
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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later.

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Why Your Entire Company Should Talk with Customers Weekly

Amplitude

Everyone in your tech company should spend time with customers weekly. In many tech companies, internal business metrics, as well customer behavior and usage analytics, are discussed and poured over daily. NPS, in product feedback, review sites) follow up with customers who reply in a personalized way. Yes, weekly.