UX Planet

SEPTEMBER 16, 2024

You thought you had it sussed: you knew that all UX projects started with extensive user research; you knew that prioritised requirements were essential; you knew that a project is judged on its final deliverables. The Lean Research Loop The Lean UX approach as an iterative project life cycle has been conceptualised as the Lean Research Loop.

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User Testing Product Research UX Research Software 69

UX Planet

FEBRUARY 29, 2024

From design-team-of-thirty to design-team-of-one Over the past two years, I have been a design-team-of-one at a fast-growing startup, and the experience has been nothing short of a rollercoaster. As you can imagine, we had an established design culture and stack of UX tools and practices we used on a daily basis.

Startups 68

Startups Product Research Feedback Software User Testing 68

Userpilot

JULY 5, 2022

Breakthrough, disruptive or radical innovation are all more dramatic and often involve challenging the existing business model or introducing completely new technology. Incremental innovation gives you time to listen to user feedback. Disruptive innovation is what many SaaS startups aspire to. A PMF survey.

Feedback Software 89

Feedback Software Analytic Tools Research Software Product Research 89

Userpilot

AUGUST 28, 2024

Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. For instance, a product coordinator at a tech startup might be responsible for managing the entire product backlog, while one at a large corporation might focus on specific product lines or features.

Product Research 52

Product Research Analytic Tools Feedback Software Research Software 52

The Product Coalition

MAY 25, 2021

If test kitchens make so much sense in other settings to evaluate and evolve new equipment, tooling, systems, processes, and products why haven’t they been leveraged more with software products? One reason is that intentional software product test kitchens are often viewed as an extra expense and operational overhead.

Research Software 109

Research Software Feedback Software User Testing Product Research 109

Userpilot

JULY 20, 2021

The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. Before we start, I should probably mention that for the last 3 years I have focused on customer research. I also worked with numerous tech startups and even built and run companies myself.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Why did we choose them?

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Research Software Feedback Software Analytic Tools Customer Communications 192

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. What is a product team structure?

Analytic Tools 77

Analytic Tools Feedback Software Research Software Product Research 77

Sachin Rekhi

JUNE 25, 2017

I still believe these remain the very best resources on the topic. I then break down the resources into the way I think about what a product manager does, which is drive the vision, strategy, design, and execution of their product. And finally, I include a set of resources for managing a career in product management.

Product Research 168

Product Research User Testing Analytic Tools Product Management 168

UX Planet

JANUARY 16, 2024

For startups and product owners, the stakes are high, and the path is treacherous. If you’ve ever felt the pains of uncertainty or the fear of wasting precious resources, then read on. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding.

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Branding User Testing Product Research Data Visualization 96

Userpilot

JUNE 27, 2024

TL;DR A product analyst is a professional who conducts product research, analyzes, and interprets such data to make accurate decisions about the product. You are assigned tasks, and you assist senior product analysts in user analysis and product research, among other functions. You also learn how to use product research tools.

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Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Run continuous market research, discovery, and/or user research to better understand how to solve problems. Platform Product Manager.

Research Software 88

Research Software Analytic Tools Feedback Software Product Research 88

Userpilot

NOVEMBER 27, 2023

A good SaaS churn rate varies by industry and growth stage, but generally, a 5%-7% annual churn is acceptable for established companies. Customer retention rates generally run high for SaaS companies, with established ones enjoying a retention rate of around 90% on average. There is no universally ‘average’ churn rate.

Product Research 74

Product Research Data Visualization Feedback Software Analytic Tools 74

ProductPlan

APRIL 9, 2020

What is Qualitative Research? This form of user research fills in the gaps that hard data can’t. Qualitative Research Methods. The best qualitative research method for your product depends on a variety of factors. Customer interviews : A good way to get in-depth feedback, but takes time and resources.

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UX Planet

JUNE 24, 2024

Why chasing all-in-one talent fails design Photo by Inês Pimentel on Unsplash The term “unicorn” has long captivated the imaginations of those in the startup world. Initially, it was a name coined for startups valued at over a billion dollars, symbolising rarity and magical success. Design, at its core, is a collaborative process.

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Product Research User Testing Finance Feedback Loop 91

Userpilot

SEPTEMBER 5, 2022

As I’m writing this post, 76,942 employees in tech startups have been laid off due to the recession in 2022 alone (according to Layoffs.fyi Tracker). After some epic tech startup fails in the recent months , the VCs clearly stopped believing in the ‘unicorn dreams’. What are VCs looking for in SaaS companies in 2022?

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

Ask Benny

JANUARY 25, 2020

It should follow the lean startup methodology, even if some small things need to be adapted to corporate culture. A research by Standish Group claims over 64% of developed features are never or rarely used. This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology.

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

Userpilot

DECEMBER 12, 2023

A specialty roadmap focuses exclusively on one area, for example, UX design or research , but across multiple products. UX research aims to identify specific user pain points. Common research techniques include user behavior analysis, surveys, and interviews. There are several reasons why your SaaS product needs a UX map.

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Roadmap Customer Experience UX Product Research 86

Ask Benny

FEBRUARY 26, 2019

It should follow the lean startup methodology, even if some small things need to be adapted to corporate culture. A research by Standish Group claims over 64% of developed features are never or rarely used. This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

JULY 16, 2018

It should follow the lean startup methodology, even if some small things need to be adapted to corporate culture. A research by Standish Group claims over 64% of developed features are never or rarely used. This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

The Product Coalition

JULY 17, 2018

It should follow the lean startup methodology, even if some small things need to be adapted to corporate culture. A research by Standish Group claims over 64% of developed features are never or rarely used. This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

CardBoard

AUGUST 24, 2023

Today, Product Ops is recognized as a key function in many organizations, from startups to large corporations. This alignment is crucial for ensuring that the company’s efforts are focused and that resources are used effectively. This could involve using data analysis tools and creating reports to share with the team.

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. But with machine learning the solution itself is so exciting and novel that it’s tempting to forget to ask yourself why you need it in the first place.

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Artificial Inteligence Data Visualization Product Research Reporting Tools 183

Userpilot

AUGUST 28, 2024

In this guide, we’ll provide an overview of typical product coordinator salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Develop Feedback Loops : Establish robust feedback loops with both users and internal teams to continuously improve the product.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

User Testing 40

User Testing Research Software Product Research Market Research 40

The Product Coalition

JULY 10, 2020

Technology used to be such a novelty, back when phones still have keypads and if your video game stopped working you had to blow on the cartridge. While some companies prefer to use their MVP as a closed beta for testing only, other lean startups actually launch their MVP as the first version of their product. ??

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Product Research User Testing Customer Experience Research Software 102

Userpilot

MARCH 24, 2021

Reduce usability support queries by 10% by Q3 Increase visibility on videos and resources by 15% Decrease rage clicks by 50%. Instead of tying yourself to a solution, you’re giving yourself space to understand what that solution might look like. Therefore generative user research must come first. Improve User Experience.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

DISQO

MAY 22, 2019

The most innovative teams in the world use our rapid consumer feedback platform, so we have a front row seat to best-in-class processes and capabilities. Every innovation follows an adoption curve, so aspiring innovators should themselves be early adopters of new and diverse technologies. Recommended resources: What is Amazon?

User Testing 40

User Testing Product Research Data Visualization Feedback Software 40

DISQO

MAY 22, 2019

The most innovative teams in the world use our rapid consumer feedback platform, so we have a front row seat to best-in-class processes and capabilities. Every innovation follows an adoption curve, so aspiring innovators should themselves be early adopters of new and diverse technologies. Recommended resources: What is Amazon?

User Testing 40

User Testing Product Research Data Visualization Feedback Software 40

Userpilot

FEBRUARY 23, 2022

Do you have a feedback management system in place? Gathering feedback is one of the most important aspects of managing a product. To truly understand how to build the best version of your product, you must tap into your customers’ feedback , frustrations, and insights. But what do you do once you get the feedback?

Feedback Software 75

Feedback Software Research Software User Testing Reporting Tools 75

DISQO

JUNE 5, 2018

The pioneer of digital lending marketplaces leverages Alpha’s rapid consumer feedback platform to become a consumer-insight-driven organization. That’s why LendingTree leverages Alpha’s rapid consumer feedback platform to prioritize their product roadmap and avoid spending up to eight weeks building features that don’t move the needle.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

DISQO

JUNE 5, 2018

The pioneer of digital lending marketplaces leverages Alpha’s rapid consumer feedback platform to become a consumer-insight-driven organization. That’s why LendingTree leverages Alpha’s rapid consumer feedback platform to prioritize their product roadmap and avoid spending up to eight weeks building features that don’t move the needle.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

Intercom, Inc.

MAY 25, 2022

What sort of things change when the world falls apart from a venture capitalist-backed B2B SaaS startup stock point of view? If you did research interviews six months ago that led to the insight that led to the roadmap you have today, that might be different now. Paul: And it’s the same for consumer software.

User Testing 138

User Testing Product Research Roadmap Customer Experience 138

Lenny Rachitsky

JULY 2, 2024

Most early AI apps have a “tourist” problem: they get a lot of traction quickly but have shockingly low retention and engagement. The goal of this post is to help you avoid wasting your precious time and resources by pointing your team in the wrong direction. AI is quickly eating the world. ’ and prototyping.

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Product Research Research Software Feedback Software User Testing 135