UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Product Roadmap Visualization Tools for Product Managers. Want to learn more?

Analytic Tools 286

Analytic Tools Research Software Feedback Software Data Visualization 286

The Product Coalition

AUGUST 28, 2023

Use Case Scenarios Create use case scenarios that illustrate how users will interact with the software, and define user stories and user flows to visualize the user experience. You can create a Customer Journey Roadmap, Flowcharts, etc. Prioritization of Features This step is where you should be ruthless.

Feedback Software 138

Feedback Software Reporting Tools Software Developers Software Development 138

Userpilot

FEBRUARY 28, 2023

They tell you how attached your users are to the brand and would recommend it to their friends/colleagues. Customer satisfaction surveys are similar in their design to NPS surveys and they tell you how content your users are with the overall user experience. What is customer feedback? Feature request form.

User Testing 92

User Testing Customer Feedback Feedback Software Product Research 92

Userpilot

JUNE 26, 2023

Before you act on user feedback and requests, prioritize them with an appropriate framework. How you act on feedback will depend on the identified problems. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features. Canny feedback tool.

Feedback Software 92

Feedback Software Analytic Tools Research Software Customer Feedback 92

Userpilot

JUNE 14, 2023

The product feature request survey to let customers provide feedback and ideas for new product features. Bug report survey to collect feedback on bugs, issues, or technical glitches to improve user experience. It asks your users to rate the effort required to accomplish a specific task or achieve a desired outcome.

Product Research 97

Product Research Feedback Software User Testing Customer Feedback 97

Userpilot

JULY 5, 2022

In-app surveys , usability and prototype testing , or user interviews and focus groups can help you understand your customers’ requirements. Publishing a public roadmap enhances communication with your customers and shows you’re listening to them to make the product satisfy their needs. Close the feedback loop.

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Revulytics

AUGUST 29, 2017

Let’s take a look at actual examples of how Revulytics customers are leveraging software usage analytics to better inform common software product roadmap decisions. The data supported product management’s thesis, and the team could now confidently move forward and reallocate resources to new feature development on their product roadmap.

Analytic Tools 63

Analytic Tools Data Visualization Reporting Tools Feedback Software 63

Userpilot

OCTOBER 16, 2022

Collect active and passive feedback , act on it, and close the feedback loop. Build a public roadmap where customers can submit feedback and feel involved. For the best user experience, combine all the self-help resources in an easily accessible knowledge base. StoryChief’s website banner example.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

MARCH 24, 2021

How do you create a roadmap? Strategy is made up of three elements: your vision, objectives and roadmap. Focus on creating an outcome-based roadmap, not a list of features. In product, strategy is made up of three components: Your product vision Your objectives Your roadmap. Improve User Experience.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

OCTOBER 25, 2022

Product managers need to plan the timing, how to measure launch success , and how to make sure their first-time user experience is satisfying. Collecting and analyzing feedback helps product managers evaluate their products and find ways to improve them. Strategic roadmap planning. That’s what makes up a roadmap.

Product Research 95

Product Research User Testing Customer Feedback Research Software 95

UserVoice

JULY 4, 2019

What follows is our take on the best tools for the following product management tasks: Data Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Product Roadmap Visualization Tools for Product Managers. Flexibility and CEO-worthy displays? Want to learn more?

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Userpilot

APRIL 22, 2024

Implementing an onboarding checklist to help users progress through the customer journey. Incorporating gamification like badges and progress bars to make the user experience more engaging. Using targeted in-app messages to guide users through key features effectively. Onboarding email from Todoist.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Customer Experience 82

Userpilot

JULY 8, 2022

Product experience insights are the data that help you determine the perception of your product based on all touchpoints. These insights validate (or nullify) your hypothesis about your product’s UX. Product experience insights vs. product analytics. Using CES and ratings on core features to improve your roadmap planning.

Data Visualization 97

Data Visualization Customer Feedback Customer Experience Analytic Tools 97

Userpilot

SEPTEMBER 16, 2022

Have a public roadmap that welcomes user inputs and makes users feel involved. Use UX analytics to identify friction points and enhance customer experience. Everything a customer-focused company does revolve around understanding customers better and going out of its way to provide the best user experience possible.

User Testing 98

User Testing Customer Feedback Customer Experience Feedback Software 98

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. This feedback loop needs to be integrated into the product planning and development processes.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Userpilot

JULY 17, 2023

Their key focus is defining the product vision , developing strategy, and building the product roadmap to align with the business strategy and user needs. At the end of each sprint, they are in charge of each demo, during which they present what the team has achieved and collect feedback from the stakeholders.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Product Research 92

ProductPlan

NOVEMBER 23, 2021

Second, it shortens the feedback loop. The results of which address any problems and improve customer experience. The data measures success to prioritize the contents of the product roadmap. A/B tests swap guesswork and hunches for actual, measurable user behavior. Marketing leverages this style of split testing.

Analytic Tools 98

Analytic Tools User Testing Product Research Feedback Software 98

Userpilot

JUNE 10, 2022

To collect feature requests, you should: Add a feedback widget in your resource center or send in-app surveys. Make your product roadmap public so users can add and vote for their preferred ideas. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

JANUARY 26, 2023

Follow up after the survey and inform customers of any changes to close the feedback loop. Want to set up a real-time customer feedback system? Get a Userpilot Demo and see how you can collect better customer feedback. What is real-time customer feedback? The post What is Real-Time Customer Feedback in SaaS?

Feedback Software 94

Feedback Software Customer Feedback Customer Experience User Testing 94

Userpilot

JULY 29, 2021

A customer engagement solution helps you to build personalized interactions with users across each touchpoint in the customer journey based on the user’s needs, jobs to be done, and in-app behavior. Here are some examples of engaging with customers and closing the feedback loop. Feedback loops. Conclusion.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

JUNE 22, 2023

For example, Userpilot’s users don’t get activated until they build their first flow, and it is a core activity in its checklists. You can also include a progress bar to create a sense of achievement and motivate users to complete tasks. You should utilize the checklist as a roadmap to drive users to the activation point.

Data Visualization 93

Data Visualization Feedback Software Analytic Tools Customer Experience 93

Userpilot

AUGUST 21, 2021

Feature engagement in SaaS refers to observing user engagement and interactions with your product features to know what brings value to them. This insight helps you to make data-based decisions to improve product adoption and user experience. This leads to better feature engagement and helps improve user engagement. #5

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Userpilot

JANUARY 14, 2022

Other engagement metrics like retention rate , churn rate , NPS score , feature usage , and activation rate are required to understand your users better. Personalized onboarding for each customer segment creates meaningful user experiences and helps users reach their goals. Use NPS surveys to collect user feedback.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

FEBRUARY 26, 2023

Whereas customer success playbooks strictly focus on improving the user experience and driving customer success, renewal playbooks aim to drive retention and manage renewals. Your goal here is to achieve sustainable customer success and build long-term relationships with users. Prodcamp public roadmap.

Feedback Software 95

Feedback Software Analytic Tools Customer Experience Customer Feedback 95

Userpilot

MARCH 23, 2023

Create a contextual onboarding flow that helps users achieve value fast Your main goal during onboarding is to help your users experience product value and reach activation. But you won’t achieve this if you don’t have a thorough understanding of your users to personalize their experience. Feature request survey.

Feedback Software 97

Feedback Software Research Software User Testing Customer Experience 97

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. When you prioritize search engines over human users, you end up with keyword-stuffed content that turns users off.

User Testing 96

User Testing Feedback Software Research Software Product Research 96

Userpilot

JULY 24, 2023

Harvestr and Zendesk integration Harvestr is a product management platform that helps product teams leverage customer feedback and data to build customer-centric user experiences. After the ticket is sent to Harvestr, it's automatically updated in Zendesk if there are changes to their status in the product roadmap.

Embedded Analytics 87

Embedded Analytics Data Visualization Analytic Tools Feedback Software 87

DISQO

JULY 1, 2016

Instead of exclusively seeking product managers with engineering backgrounds, Johansson believes that those with empathy and user research backgrounds can better keep organizations aligned with customers. In a recent three-part interview, Johansson explains how her user experience background gives her a unique perspective.

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40

DISQO

JULY 1, 2016

Instead of exclusively seeking product managers with engineering backgrounds, Johansson believes that those with empathy and user research backgrounds can better keep organizations aligned with customers. In a recent three-part interview, Johansson explains how her user experience background gives her a unique perspective.

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40

Userpilot

SEPTEMBER 11, 2023

The UX team will need to create the digital marketing materials while the marketing team prepares the press releases and other marketing content. Collect customer feedback Another important aspect of consolidation involves receiving insights from users and acting on them to improve the user experience.

Product launches 104

Product launches Product Research Data Visualization Research Software 104

Hutwork

MARCH 9, 2018

5 Designing Your Product’s Continuous Feedback Loop. Sachin Rekhi, founder and CEO at Notejoy , a collaborative notes app for teams, writes about capturing user feedback. 9 Dear Product Roadmap, I’m Breaking Up with You. 13 The Quintessential Guide for Building an Unforgettable First-Time User Experience.

Article 82

Article Feedback Software Research Software User Testing 82

DISQO

JULY 1, 2016

Instead of exclusively seeking product managers with engineering backgrounds, Johansson believes that those with empathy and user research backgrounds can better keep organizations aligned with customers. In a recent three-part interview, Johansson explains how her user experience background gives her a unique perspective.

User Testing 40

User Testing Customer Feedback Product Research Customer Experience 40

Userpilot

JULY 24, 2023

Create your go-to-market strategy A go-to-market strategy is a comprehensive roadmap for bringing your product to prospective customers. Your go-to-market (GTM) strategy will combine all of the information you’ve learned in the previous steps into a robust market entry roadmap. Userpilot UI patterns.

Product launches 93

Product launches User Testing Product Research ChatGPT 93

Userpilot

MAY 17, 2022

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? If you don’t, you’ve been missing out on a lot of user-generated insights.

Product Research 93

Product Research Feedback Loop Feedback Software User Testing 93

Userpilot

FEBRUARY 25, 2022

You’ll gather the most valuable feedback by seeking to understand ‘why’ your users feel a given way (a level of depth that you’re unlikely to get from asking closed questions). It’s then simple to prioritize important features on your product roadmap, based on the value they deliver and the needs they address. #8

Feedback Software 97

Feedback Software Product Research User Testing Customer Feedback 97

Userpilot

OCTOBER 15, 2022

Customer feedback is the process of gathering feedback from customers after they have used your product or service. Customer feedback surveys help you identify points of friction with the user experience and enhance the customer experience. Use a public roadmap to collect and prioritize feature requests.

Feedback Software 98

Feedback Software User Testing Customer Feedback Research Software 98

Userpilot

SEPTEMBER 16, 2021

PMs need to evaluate ideas and identify the ones that offer the most value to the users. PMs need to create an effective feedback loop , which has to be integrated into the product planning and development processes. Measuring the right product metrics allows them to act on this feedback and improve the product.

Onboarding KPIs 97

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 97