UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

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Feedback Software Research Software Analytic Tools Data Visualization 85

The Product Guy

JANUARY 7, 2025

Every great solution starts with finding the real problemand often, its not what it first seems. A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management.

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Feedback Software User Testing Weak Development Team Customer Experience 150

Lenny Rachitsky

JANUARY 14, 2025

From the creators of DORA, SPACE, and DevEx, and in collaboration with Laura Tacho and the team at DX , I’m excited to introduce you to Core 4. Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout).

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Sequent Learning

OCTOBER 29, 2024

Strategic Product Management: Sunset Decisions, Platform Benefits, and Team Structures Introduction Strategic decisions around product lifecycle management, platform integration, and team structures are critical for product managers in established tech companies.

Feedback Software 52

Feedback Software Weak Development Team Technical Review User Testing 52

Userpilot

MARCH 23, 2025

The competition for customer attention in app stores is intense , to say the least. million apps on Google Play for Android users to choose from and 2 million on the Apple App Store for iOS users, user engagement is being pulled in a million directions (literally). Try to understand what the in-app user journey is like.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

The Product Coalition

NOVEMBER 12, 2024

It’s too bad I didn’t have first principles to draw on at the time. Identify Base Principles —  What are the fundamental truths of product development? The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. Trust, outcomes, value?

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Roadmap Product Research Automotive Feedback Software 111

Lenny Rachitsky

MAY 15, 2025

Depth over breadth: Revolut’s leaders deliberately go extremely deep into 7 to 10 projects (out of 100 or more running simultaneously), but at a code and technical implementation level. This eliminates the uncertainty of whether poor traction is due to a bad idea or poor execution, making feedback interpretation clearer.

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Weak Development Team Technical Review Software Review Feedback Software 80

Centercode

JULY 25, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

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Userpilot

MARCH 17, 2025

Looking for the best tools for interactive user guides for your company? There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs.

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Analytic Tools Feedback Software Data Visualization User Testing 52

Modus Create

JANUARY 15, 2025

De-risking your 2025 initiatives Why every intelligent app must start with a PoC By Jill Antweiler Posted in Product Published on: January 15, 2025 Last update: January 15, 2025 As we settle into 2025, many executives are eyeing ambitious initiatives to leverage new technologies and drive innovation. What is an intelligent app?

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Userpilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy?

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Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

BrainMates

OCTOBER 20, 2024

One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery. Regular customer feedback loops, user testing, and post-launch reviews are crucial.

Data Visualization 52

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UX Planet

NOVEMBER 4, 2024

Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users.

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User Testing Product Research Reporting Tools Testing 75

Centercode

JUNE 27, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

BrainMates

JULY 2, 2025

They require a symphony of teams — Product, Design, Engineering, Marketing, Sales, and Support — working together from idea to launch. Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. It requires intention, empathy, clear structures, and the right tools. The challenge?

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Product Research Data Visualization Onboarding KPIs User Testing 40

Userpilot

JULY 17, 2025

Manual tracking in spreadsheets Using a dedicated analytics tool We aren’t actively tracking it When a user shows signs of churning, what’s your typical response? Userpilot can help you understand user sentiment, identify friction points, and build in-app experiences that guide users to value. How do I do that?

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User Testing Data Visualization Customer Feedback Research Software 85

Userpilot

FEBRUARY 25, 2025

Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign. But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. Tools can track every click and interaction.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

FEBRUARY 9, 2025

Its a behavioral red flag that reveals user frustration caused by poor UX issues that might otherwise go unnoticed. Encountering a bug or technical issue: A broken submit button, a form that wont process, or an interactive element that doesnt behave as expected will often trigger rage clicks as users attempt to resolve the issue themselves.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

People-First Product Leadership

NOVEMBER 5, 2024

It’s like developing a sixth sense for product success. How can we assess the level of product sense in PMs, designers, and developers? This guide breaks down the essentials: Customer Insight, Market Analysis, Organizational Impact, and Technical Mastery. The secret? Want the rest? Subscribe now 1. Presentation skills!

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

Userpilot

MARCH 30, 2025

You launched a new app, and youre excited to see how its performing. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Why is your mobile app user retention declining? What is a good retention rate for apps?

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

JUNE 10, 2025

Appsflyer reports that app churn rate hits 70% within the first 24 hours, and by day 30, that number climbs to over 90% for most apps. These are alarmingly high figures, especially when you consider that customer acquisition cost for mobile apps has been steadily increasing. What is mobile app churn? How do you do it?

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Analytic Tools Feedback Software Data Visualization Customer Experience 52

UX Planet

OCTOBER 22, 2024

One of the questions a Designer invariably hears during an interview process, particularly when showcasing a case study, pertains to the duration of the solutioning endeavor they have just showcased. The first substantial software project I was involved in, was a multi-year endeavor that was already in motion when I joined the team.

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Research Software Analytic Tools Feedback Software Technical Review 52

People-First Product Leadership

MAY 14, 2025

As I waited to speak with the exec team, my mind buzzed with voices: You got this. As product leaders, we manage complex systems and stakeholders. Yet, the most crucial system is often our own mind. In product, we constantly navigate user needs, tech constraints, and business goals. Don't show any signs of weakness!"

Development Team Review 40

Development Team Review Weak Development Team Systems Review Technical Review 40

Userpilot

FEBRUARY 12, 2025

Every SaaS company faces problemsproduct performance issues, low NPS, churn. This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. Reviewing customer support activity. Path analysis.

Feedback Software 59

Feedback Software Analytic Tools Research Software Onboarding KPIs 59

Lenny Rachitsky

JANUARY 21, 2025

Subscribe now For more: Lennybot | Podcast | Swag | Hire your next product leader | My favorite courses I’ve always been fascinated by what tools people choose to use in their work. ” we asked people what tools they most love, what tools frustrate them, and what they’d change if they could. 5% use Bolt.

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Data Visualization Research Software Analytic Tools Reporting Tools 142

Userpilot

DECEMBER 8, 2024

As you might know, session replay tools track every click, scroll, and hiccup from your usersjust as if you were watching through their eyes. They allow you to close the gap between your analytics data and the feedback you get from users. But with so many session replay tools, which ones are worth your time and money?

Data Visualization 105

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Userpilot

MARCH 11, 2025

session replay has become one of my go-to tools for user research. Where most tools reveal what users are doing, session replays reveal why they do it. But, like any tool, it takes some getting used to. I can then use replays to highlight poor user flows and illustrate key pain points.

Data Visualization 52

Data Visualization Product Research User Testing Research Software 52

Roman Pichler

NOVEMBER 2, 2021

What is Bad Performance? Before I discuss how you can help an underachieving team, let’s briefly explore what good performance looks like, assuming that an agile, Scrum-based process is used. Second, the team participates in continuous discovery and strategizing , and its members regularly help refine the product backlog.

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Weak Development Team Development Software Review Technical Review 377

Arkenea

JUNE 10, 2025

The 2009 HITECH (Health Information Technology for Economic and Clinical Health) Act boosted the usage of EHR (Electronic Health Records) across the US healthcare industry. Healthcare facilities are opting for customized EHR software development to meet their unique in-house needs. Why Create a List of EHR Software Requirements?

Feedback Software 52

Feedback Software Reporting Tools Software Review User Testing 52

Roman Pichler

FEBRUARY 11, 2020

Be Clear on What a Software Platform Is. Different people have suggested different definitions for the term software platform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates.

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Feedback Software Software Review Technical Review Customer Experience 291

Userpilot

JUNE 12, 2025

The healthcare ecosystem remains deeply fragmented, with basic information spread across multiple platforms. It also needs to provide a seamless educational experience, free from confusing jargon, dense layouts, and unclear billing systems. Otherwise, these portals risk becoming yet another source of frustration rather than a solution.

Data Visualization 52

Data Visualization Healthcare Onboarding KPIs Analytic Tools 52

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The challenge to the product managers is to translate these into a more functional plan for our engineering team. Second Attempt.

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Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. I then do various interviews with executives all the way to Product Management team members and surrounding functions.

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Arkenea

JUNE 23, 2025

After 14 years of developing healthcare software solutions , we’ve seen firsthand how the right AI implementation can dramatically improve patient outcomes while reducing operational costs. Retrieval-Augmented Generation represents a significant leap forward from traditional AI chatbots and search systems.

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The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

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