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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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How do organizations innovate in the face of existential threats?

DISQO

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. The technology changes but the people don’t.”.

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How do organizations innovate in the face of existential threats?

DISQO

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. The technology changes but the people don’t.”.

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How do organizations innovate in the face of existential threats?

DISQO

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. The technology changes but the people don’t.”.

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The Chocolate Cake Problem

Mironov Consulting

 So there must be something more systemic happening: all engineers and product managers and designers can’t be congenitally lazy or inattentive or financially illiterate.  (Hint:  But if we see this as a systemic problem, it can be less about individuals.  More What Does That Have To Do With Chocolate Cake?