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Key Best Practices for Using Customer Feedback

Folding Burritos

As Product Managers, we perfectly understand the need to generate and use customer feedback. This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Feedback is only relevant vs. a goal and user context. Understand where it’s coming from.

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How to design high impact product experiments?

The Product Coalition

10 guidelines to design high impact experiments. Good product teams understand that their customers’ needs and behaviours are ever changing and the way to truly predict what impact any update will have is to try it on a small set of real customers. Here are 10 guidelines to design high impact experiments.

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Key Best Practices for Using Customer Feedback

Folding Burritos

As Product Managers, we perfectly understand the need to generate and use customer feedback. This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Feedback is only relevant vs. a goal and user context. Understand where it’s coming from.

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Solving 9 Business Problems with Micro Frontends

Modus Create

In this article, we reveal some of the pain points that drove the migration to micro frontends for such organizations, based on our direct experience. . Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps, which are owned by independent teams.

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The Top 10 Deliverables of Product Managers

Sachin Rekhi

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. Design: Customer Discovery Insights. Scott Cook, founder of Intuit, has the best perspective on customer discovery.

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Soma Ray & Stephanie Agotborde from Booking.com on ‘Making UX Research a Team Sport’

Userzoom

And also how, through the coaching of others and democratizing user research throughout the company, Soma and Stephanie massively scaled the number of user needs and pain points solved. And finally, also the quality of the research results were affected, mostly due to not set standards of outcome.

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COVID-19: Business Continuity Beyond Working From Home

Modus Create

Here are some key risk areas to consider: Employee Wellbeing: The main concern should be on protecting employees with guidelines, new policies, and constant communication. Risk Management: As a remote-first company, our systems, processes, and policies enable working from home at a global scale, with high productivity.