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Customer Education & Training: The Investment That Keeps on Giving

Gainsight

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. If your company is building products that people rely on to boost workplace performance, you can understand the pain from both sides. The customer success landscape has changed.

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Obviously our products started out a little bit different to where we are today, but you can see the core idea there right from the start, true to what you’ll see later on today as well.