Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

The Product Coalition

MARCH 2, 2020

Too bad, when nowadays diversity, autonomy, mastery, and purpose become the driving factors in a highly competitive environment where more of the same for everyone is no longer creating value. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Abandoning yesterday’s game?—?and Nice try #1.)

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

Usersnap

NOVEMBER 4, 2021

Both roles are big players within an agile team (or scrum team) of a business. A product owner’s role tends to be more tactical, and they work with the scrum team to make the product manager’s plans a reality. Check out our webinars for that now! Then, they work with the development team to achieve those goals.

Product Research 52

Product Research User Testing Feedback Software Weak Development Team 52

The Product Coalition

JUNE 5, 2018

Thanks to Jay Reed, Flickr We were recently lucky enough to spend some time with a talented team building a new B2B SaaS product within a global organization. Q2: Would you take a large customer who lifts your business to the next level but who has specific product requirements blocking your development resources for months?

Feedback Software 60

Feedback Software User Testing Customer Feedback B2B 60

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. You'll also have to communicate with numerous team members. #2 2 – Collaboration skills. 3 – Analytical and research skills.

Onboarding KPIs 93

Onboarding KPIs Analytic Tools Research Software Product Marketing 93

ProductPlan

MAY 7, 2019

Ensuring everyone is striving toward the same strategic goals while still working and thinking independently isn’t easy, particularly when the organization is broken out into separate teams. With more users on the Facebook platform the team is able to optimize everyone’s feed to deliver more value to users.”. Try it Free. Enterprise.

Customer Experience 85

Customer Experience User Testing Weak Development Team Roadmap 85

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. You'll also have to communicate with numerous team members. #2 2 – Collaboration skills. 3 – Analytical and research skills.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Product Marketing 52

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. You'll also have to communicate with numerous team members. #2 2 – Collaboration skills. 3 – Analytical and research skills.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Product Marketing 52

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. You'll also have to communicate with numerous team members. #2 2 – Collaboration skills. 3 – Analytical and research skills.

Onboarding KPIs 40

Onboarding KPIs Analytic Tools Research Software Product Marketing 40

Userpilot

JUNE 10, 2019

Developing more self-service access and training for customers should come before making new hires in customer-facing roles. Poor retention and low customer LTV. I tell my team members that their gold standard is not whether customers bought a product, but did they recommend us? Difficulty achieving profitability.

Analytic Tools 134

Analytic Tools Marketing Customer Experience Data Visualization 134

The Product Coalition

DECEMBER 11, 2018

Even though product managers are supposed to engage various teams during the day, chances are you are not moving that much. Your own passion for the job and desire to show leadership, the feeling of being irreplaceable; these can be strong arguments to hang around way after you are truly needed. What about your team?

Analytic Tools 60

Analytic Tools Technical Review Data Visualization Customer Experience 60

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. I want to help more and more teams take advantage of these practices.

Product Research 163

Product Research User Testing User Friction Research Software 163

Sequent Learning

DECEMBER 10, 2019

As a sponsor of Product Management Today , Revulytics welcomed Steven Haines into their webinar series. In this blog post, Revulytics has highlighted some of the insights from Steven’s webinar, “Walk A Mile In Your Customer’s Shoes” We encourage you to watch the full on-demand webinar for even more details.

Webinar 52

Webinar User Testing Weak Development Team Research Software 52

Intercom, Inc.

SEPTEMBER 20, 2018

Sometimes, however, blocks can develop in the pipeline. Sales and marketing tactics can vary, but to succeed, the teams need to be aligned around one plan : a revenue plan, not a sales plan and a marketing plan. It doesn’t matter that we shipped a new website or ran 30 webinars if we missed our number.

Marketing 99

Marketing Weak Development Team Data Visualization Analytic Tools 99

Revulytics

DECEMBER 10, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. Is it development problems?

Research Software 76

Research Software Reporting Tools Feedback Software User Testing 76