learn strategy-and-planning how-to-close-the-deal-with-a-sales-whiteboard 
Intercom, Inc.
SEPTEMBER 4, 2019
Sales has an unavoidable reality: sometimes, your team won’t hit their numbers. Every manager should know how to effectively coach their reps. This coaching helps them drive their team and their company to greater productivity and higher sales. What is sales coaching?
Intercom, Inc.
JULY 29, 2021
Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.
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Intercom, Inc.
OCTOBER 1, 2020
We discuss how we’ve approached it historically at Intercom and how this process has evolved with us to make room for a wider audience. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need.
Intercom, Inc.
OCTOBER 1, 2020
We discuss how we’ve approached it historically at Intercom and how this process has evolved with us to make room for a wider audience. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need.
Intercom, Inc.
MAY 25, 2022
For product folks the pressure’s on to revise your roadmap and short-term strategy to account for a narrowing budget, and shifting customer priorities. For product folks the pressure’s on to revise your roadmap and short-term strategy to account for a narrowing budget, and shifting customer priorities. They’re quite probably outdated.
Intercom, Inc.
OCTOBER 15, 2020
Our previous conversations with Bob have covered how to unpack customer motivations and the Jobs-To-Be-Done framework (of which he was one of the principal architects). In this episode, Bob and I chat about his new book Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress. From patriot to Pokemon.
Intercom, Inc.
SEPTEMBER 8, 2021
When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area.
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