Intercom, Inc.

AUGUST 26, 2020

In the coming year, 55% of support leaders are increasing their spend on technology to scale their efforts. Below we dive into each of the five key trends from our research. A technology-driven playbook emerges. In fact, 55% of support leaders plan to increase their spend on technology in the coming year.

Customer Experience 233

Customer Experience User Testing Research Software Reporting Tools 233

Userpilot

AUGUST 29, 2023

What’s market validation in SaaS, and why is it important? This article also introduces popular market validation methods and explains how product teams can develop a solid validation plan! Competitive analysis can tell you how successful other similar products are, while industry reports can indicate trends in customer demand.

User Testing 90

User Testing Product Research Data Visualization Research Software 90

Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Research Software 88

Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. Let’s dive in! What do product analysts do?

Data Visualization 83

Data Visualization Reporting Tools Analytic Tools Research Software 83

The Product Coalition

APRIL 28, 2023

We are living in exciting times — the area of the rise of AI tools. Product Management is a challenging and dynamic field that requires constant adaptation to new technological developments on the one hand and changing customer and market demands on the other hand.

ChatGPT 97

ChatGPT Reporting Tools Feedback Software Research Software 97

Userpilot

AUGUST 29, 2023

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Champions a customer-centric approach. Drives product success. In a small startup, a product manager might oversee everything.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Research Software 95

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. In this article, we dive deep into what a product marketing framework is and explore its essential components. In this article, we dive deep into what a product marketing framework is and explore its essential components.

Feedback Software 94

Feedback Software Research Software Analytic Tools Product Research 94

Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. Assess how your products/services are perceived in comparison to your competitors.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

The Product Bistro

JANUARY 3, 2017

Digital Transformation, it’s all the rage, and doing a simple Google search yields a plethora of hits, from training to consultants, to the big market research companies, all weighing in. With many of the new offerings like Zenefits for HR and Benefits, Salesforce for CRM, Marketo for Marketing automation, and on and on.

Reporting Tools 247

Reporting Tools Analytic Tools Research Software Customer Experience 247

Userpilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

Analytic Tools 101

Analytic Tools Research Software Feedback Software Customer Experience 101

The Product Coalition

MARCH 11, 2024

These nudges subtly remind users of the limitations of the free tier, a tactic explored in a 2023 paper titled ‘The Nudge Effect in Freemium: How Interface Design Influences Upgrade Decisions’ published in the Journal of Marketing Research. For example, Duolingo’s daily streak system encourages consistent learning.

Research Software 105

Research Software Reporting Tools Artificial Inteligence Customer Experience 105

Userpilot

DECEMBER 15, 2023

By screening your ideas before investing in their development, you reduce the risk of failure and can allocate resources to initiatives that satisfy customer needs and market demand. Common examples include market demand, customer willingness to pay , or scalability. The idea screening process starts with idea generation.

Data Visualization 94

Data Visualization Product Research User Testing Analytic Tools 94

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 91

ChatGPT Data Visualization Onboarding KPIs Research Software 91

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Both Product Marketing and Product Management teams need to work together. Market Research. Go-to-market strategy. Advertising.

Product Research 85

Product Research Feedback Software Research Software Product Marketing 85

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

APRIL 24, 2024

TL;DR Challenge : Lisa, our UX researcher, found it difficult to recruit participants for usability tests via email since B2B users are busy individuals with cluttered inboxes. Solution : Lisa realized she needed a channel with less distraction and more engagement, leading her to choose our own product for inviting users.

User Testing 84

User Testing Product Research Research Software Data Visualization 84

Userpilot

SEPTEMBER 20, 2023

Key responsibilities include setting out a clear product vision , building a product roadmap, organizing releases , and conducting continuous market research and analysis. monitoring resources using project management software, and tackling potential blockers. Userpilot is a helpful tool for both product and project managers.

Reporting Tools 98

Reporting Tools Customer Experience User Testing Research Software 98

freshtrax

JULY 16, 2019

Top 10 Japanese Startups by Market Capitalization. The Tokyo Stock Exchange (TSE) is the world’s third largest and Asia’s largest exchange by market capitalization. We will focus on the Market of the High-growth and Emerging Stocks (Mothers) market which is usually where the shares of startup companies are listed and traded.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Userpilot

MAY 14, 2023

The best solution is to ask them directly. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. Interviews and focus group discussions are typically used for market research to ask individuals or small groups specific questions. What is customer feedback?

Feedback Software 89

Feedback Software User Testing Customer Feedback Analytic Tools 89

Userpilot

JUNE 20, 2023

We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Are there enough users who are ready to pay for a solution to the problem?

User Testing 86

User Testing Product Research Feedback Software Customer Feedback 86

Userpilot

APRIL 21, 2024

Userpilot is a product growth platform. Here’s an example of a Userpilot user persona: Role in the company ( Product Marketing Manager ). Prioritize middle- and bottom-of-the-funnel content, presenting your product as a solution to specific problems relevant to a particular user persona. Book the demo to find out more!

Research Software 85

Research Software Feedback Software User Testing Reporting Tools 85

Userpilot

NOVEMBER 23, 2023

Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. PMs need to know how to use product analytics tools to gain actionable insights. Conducting market research As a product manager, your job is to shape the product vision and strategy.

Analytic Tools 89

Analytic Tools Research Software Data Visualization Product Research 89

Mind the Product

FEBRUARY 5, 2019

Product experts have tried to tackle this issue but they gloss over the impact a company’s structure and leadership team have on product/market fit. For many consumer packaged goods (CPG) companies, product teams report to marketing, sales, finance, or strategy leads. Who owns Product/Market fit – Marketing, Sales, or Business?

User Testing 141

User Testing Product Marketing Marketing Product Research 141

Userpilot

OCTOBER 29, 2023

One way to determine the willingness to pay is through market and competitor research. Effective customer research techniques include interviews and focus groups as they allow you to collect qualitative feedback. Make sure your marketing copy communicates your value proposition clearly. quality solutions.

Research Software 96

Research Software Feedback Software Analytic Tools User Testing 96

Userpilot

OCTOBER 24, 2022

In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately. An NPS program is a tool that allows you to conduct NPS surveys and collect feedback from users. The three best tools to create an NPS program without coding are Userpilot, Qualaroo, and InMoment.

Feedback Software 93

Feedback Software Analytic Tools Research Software Software Review 93

PMLesson's Ace the PM Interview

JULY 22, 2020

To do so, they interact with software engineers and data scientists on a daily basis. This means communicating the user's pain points and clarifying requirements to software engineers. That's what software engineers do. Product managers clarify requirements and provide insights to market trends.

Reporting Tools 90

Reporting Tools Research Software Analytic Tools Data Visualization 90

Userpilot

OCTOBER 31, 2022

When you analyze customer needs, you need to get valuable insights from various customer data sources such as customer feedback , market research, focus groups, and product usage trends. Three types of customer needs exist—product, customer service, and emotional customer needs. Customer service needs.

Data Visualization 93

Data Visualization Analytic Tools User Testing Feedback Software 93

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing 96

User Testing Research Software Analytic Tools Feedback Software 96

Usersnap

SEPTEMBER 12, 2023

In this article, we’ll look at examples of lean pricing surveys, trends of SaaS companies’ pricing changes, and strategic insights from our special guest John Kotowski. We hope to inspire you to be more hands-on and persistent in pricing research and experiments. What is pricing research? What is product monetization?

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Userpilot

SEPTEMBER 7, 2022

What tools do you need for performing white space analysis? White space analysis identifies gaps in existing services on the market or in internal processes and uncovers hidden opportunities. It also gives product teams a better understanding of the market and sparks product innovation. Let’s get started!

Data Visualization 93

Data Visualization Feedback Software Research Software Analytic Tools 93

Userpilot

MARCH 26, 2024

The pre-launch stage includes setting goals, defining your target audience, outlining a go-to-market strategy , and beta-testing the feature. You also have to build hype about the feature release on different platforms. A solid product launch plan outlines everything you’ll do to bring a new product to the market.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

The pre-launch stage includes setting goals, defining your target audience, outlining a go-to-market strategy , and beta-testing the feature. You also have to build hype about the feature release on different platforms. A solid product launch plan outlines everything you’ll do to bring a new product to the market.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

The pre-launch stage includes setting goals, defining your target audience, outlining a go-to-market strategy , and beta-testing the feature. You also have to build hype about the feature release on different platforms. A solid product launch plan outlines everything you’ll do to bring a new product to the market.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

The pre-launch stage includes setting goals, defining your target audience, outlining a go-to-market strategy , and beta-testing the feature. You also have to build hype about the feature release on different platforms. A solid product launch plan outlines everything you’ll do to bring a new product to the market.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

The pre-launch stage includes setting goals, defining your target audience, outlining a go-to-market strategy , and beta-testing the feature. You also have to build hype about the feature release on different platforms. A solid product launch plan outlines everything you’ll do to bring a new product to the market.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

SEPTEMBER 15, 2022

External CI can be collected from any resource of third-party data (social media posts, and market research surveys). Use ActionIQ to gather marketing-related data to better marketing performance. Marketing teams understand customer personas better and create hyper-personalized marketing campaigns.

Feedback Software 97

Feedback Software Research Software Analytic Tools Data Visualization 97

Userpilot

APRIL 18, 2023

With your survey questions decided, Userpilot provides you with tools to create and launch your survey in-app. It doesn’t confuse the respondent and provides clear business-critical information that helps you improve/tailor your product or service, website, landing page, etc. In-app market research survey.

Customer Feedback 89

Customer Feedback Data Visualization Product Research User Testing 89