Alchemer Mobile

OCTOBER 31, 2023

Now you can listen to more events from the systems your business runs on so you can collect feedback in context of your customer’s experience. This feature is especially useful for quickly initiating surveys to collect feedback from the internal teams you collaborate with or have trained.

Feedback Software 130

Feedback Software Systems Review Customer Satisfaction User Testing 130

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

SEPTEMBER 2, 2022

The top ten instructional design tools on the market. TLDR; Instructional design software helps you create custom eLearning courses and training material. Userpilot review on G2. “We It’s part of a larger lineup of Articulate 360 products, including Rise 360, Content Library 360, and Review 360. Let’s go!

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Software Review 97

ProductPlan

FEBRUARY 15, 2022

What do the sales or marketing teams need to know about a product? Successful candidates will demonstrate their ability to create and maintain systems to make the product team successful. Building and iterating on systems that inform the tech team of key user issues and seeing through their resolutions. Data is important.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Mind the Product

AUGUST 20, 2018

As your sales team begins to sell the product, they will take over the forecasting effort by registering and tracking specific sales opportunities by customer, often using a Customer Relationship Management (CRM) software system. If it isn’t, then you may need to take explicit action to phase product B out of the market.

Customer Experience 73

Customer Experience User Testing Management Management 73

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? What mechanism will we use to review and weigh priorities on what to build? But the questions here should give you at least the basic outlines of developing a product management system that works for you. So, what do we mean by a product management system? Market surveys.

Research Software 52

Research Software Analytic Tools Systems Review Development Team Review 52

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.  Product

Information 98

Information Weak Development Team Reporting Tools Technical Review 98