ProductPlan

APRIL 5, 2022

The first internal group to train is marketing. When training marketing staff on your new or updated product, you have to be clear on the new or updated product and its benefits because marketing will ultimately be the storytellers and message creators for the solution. Marketing needs to know the value of the new product.

Product launches 59

Product launches Onboarding KPIs Feedback Software Research Software 59

ProductPlan

APRIL 5, 2022

The first internal group to train is marketing. When training marketing staff on your new or updated product, you have to be clear on the new or updated product and its benefits because marketing will ultimately be the storytellers and message creators for the solution. Marketing needs to know the value of the new product.

Product launches 52

Product launches Onboarding KPIs Feedback Software Research Software 52

Userpilot

SEPTEMBER 2, 2022

In this article, we’ll look at various customer training tools available on the market. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. What are the benefits of using customer training software?

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Education 97

ProductPlan

AUGUST 1, 2019

These can take on the form of follow-up emails after a customer hasn’t used the product for a period of time or messages based on where customers “dead-ended” because they got stuck, confused, or discouraged. Drip campaigns based on customer behavior can also be developed that prompt additional engagement.

Customer Experience 60

Customer Experience Onboarding KPIs Analytic Tools Data Visualization 60