The Product Coalition

NOVEMBER 26, 2019

Management and business folk therefore still live very much in “waterfall world” where big projects are delivered according to well-defined, largely immutable strategies, roadmaps and project plans. On one side of the dividing gap they’re expected to ship products and features according to the roadmap, not unlike project managers.

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Onboarding KPIs Product Research Agile User Testing 78

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

System design: tests problem-solving ability, technical knowledge, and ability to work with ambiguity Leadership, collaboration, and cross-functional communication: assesses your ability to collaborate, communicate, and get buy-in from various stakeholders. The names are rather self-explanatory.

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PMLesson's Ace the PM Interview

JANUARY 12, 2022

The best way to get ready is by reviewing some real TPM interview questions from some of the top tech companies like Facebook, Google, Amazon, and more. For example, these questions are typically focused on system design. In many instances, TPM candidates are asked to think through and design a product's system architecture.

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Software Review 52

Userpilot

AUGUST 16, 2022

A goal-setting framework is a system that offers structured, step-by-step guides on how to establish goals and attain them. The SMART acronym covers 5 criteria, namely: Specific (Sensible, Simple, and Significant) – Make sure that your goals are specifically defined. Backward goals are just as the name suggests.

Feedback Software 91

Feedback Software Research Software Framework User Testing 91

The Product Coalition

MARCH 15, 2020

Note: Many people go from some desired growth metric (which is not a strategy) to define outputs (features) and then build a roadmap (vanity tactics as they are void of discovery efforts/evidence/data) and head straight for delivery to build those solutions using expensive resources/occupying the attention of precious talent.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 83

Feedback Software Systems Review CTO Coach Data Visualization 83

eG Innovations

NOVEMBER 30, 2021

Less HDX traffic will be consumed due to the way traffic is shaped with the optimized approach. WebSocketService.exe runs as a Local System account and listens on 127.0.0.1:9002. Screen sharing optimization (incoming and outgoing) is disabled by default but can be enabled by referring to Citrix documentation. for ChromeOS.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? I went from most of my day being watching other people do things, being in meetings and reviews and so on, to all of a sudden writing specs, doing designs and trying to figure out what the product was.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Intercom, Inc.

DECEMBER 9, 2022

OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. Des Traynor: But does that name mean anything? ” And it’s a beautiful URL, it’s got the reference to our help center article, and that’s been made up too.

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Userpilot

AUGUST 22, 2022

You can collect user feedback using surveys , social media mentions, third-party platform reviews, heatmaps, or session recording and also by talking to your customer-facing teams to learn what users complain or are happy about. You can also refer to other channels and feedback types to refine your customer feedback strategy.

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Feedback Software User Testing Customer Feedback Customer Experience 87

Roadmunk

APRIL 17, 2018

My name is Sanette Tanaka Sloan and I am a Senior Product Designer on our audience team here at Vox Media. So my team is responsible for our design system and our audience-facing experience across all of our edit networks. Another thing that was interesting that came about was due to our own team constraints and technical constraints.

Reporting Tools 53

Reporting Tools User Testing Research Software Product Research 53

Intercom, Inc.

OCTOBER 5, 2022

Not just in product reviews, roadmap meetings, or design critiques from product people, but across the company. When anyone new joins Intercom, their onboarding pack contains their first “Intermission”– our name for a problem statement. Your product is a system. “The problem we’re trying to solve is…”.

Reporting Tools 118

Reporting Tools Research Software User Testing Customer Experience 118

Mind the Product

APRIL 6, 2020

Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. We started working with the product teams on how each tool – product strategy, OKRs, and roadmaps – should be used so that we could merge them together.

Product Strategy 109

Product Strategy Strategy Feedback Software Customer Experience 109

Userpilot

JULY 27, 2022

A product’s life cycle refers to all the stages it goes through before it enters the market and until it exits. As such, there’s no definitive reference timeline to follow. Named after the Boston Consulting Group, the BCG Matrix is a model that classes a product according to its growth rate and market share.

User Testing 89

User Testing Feedback Software Analytic Tools Research Software 89

UX Studio: Product Management

JANUARY 27, 2022

A centralized system is required to develop a good understanding of your users across teams and across your firm. Any system that keeps research data and notes that can be quickly retrieved, accessed, and used by the entire team is referred to as a research repository (or research library). Storage system. Research data.

User Testing 91

User Testing Research Software Reporting Tools Data Visualization 91

ProductPlan

JANUARY 24, 2023

Who: refers to the role responsible for managing ideas. We’ll refer to this role as the idea champion. Some organizations refer to this as a category manager. In other cases, an organization does not have a specific name for this role, and idea management becomes part of another role’s responsibilities. Who does it?

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Idea Management Feedback Software Research Software Systems Review 72

The Product Coalition

FEBRUARY 24, 2020

Appoint a single accountable product owner who is able to maintain a strategic roadmap & prioritise work across teams. This creates a number of benefits when scaling [i] Teams are better aligned to product outcomes (not systems). [ii] In Spotify terms this grouping of teams may be referred to as a ‘tribe’.

Development 78

Development Agile Technical Review Software Review 78

Andrew Chen

SEPTEMBER 4, 2018

Sonal: I love that you said that because one of the complaints I’ve heard about “growth hacking” is that it’s just marketing by a different name, and what I’m really hearing you guys say is that there’s a systemic point of view, there’s rigor to it, there’s stages, there’s a program you build out.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Amplitude

FEBRUARY 11, 2021

As product managers (PMs), we spend a significant portion of our time talking to customers and understanding their experiences to shape our roadmap and strategy—you may have even done an interview with us! Then, we have monthly reviews of what we’re shipping and reflect on whether we’re hitting our goals.

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Analytic Tools Feedback Software Reporting Tools Research Software 98

The Product Coalition

NOVEMBER 30, 2020

Turn them into a [fill-in a ticket-system of your choice] monkey or deprive them of the ability to say ‘no’?—?as If a candidate is mostly referring to something like “I am the one creating the user stories,” I would dig into that. Adding user stories to the Product Backlog merely proves that the PO can handle the ticket system.

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Product Research User Testing Research Software Feedback Software 89

Business of Software Conference

MARCH 24, 2021

And over the years we’ve made a name for ourselves being an independent company we’re a relatively small business intentionally. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. we have 56 people in the company. And it was a mess.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Userpilot

MAY 2, 2023

That said, optimizing the onboarding experience can be hard if you don’t have user onboarding examples to reference. Onboarding experience roadmap. You have the signup flow, initial onboarding flow or product tour , and email onboarding process, to name a few.

Analytic Tools 71

Analytic Tools Feedback Software Customer Experience Data Visualization 71

Userpilot

APRIL 30, 2021

Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play. Its biggest-name client is Monday.com, and you may also have heard of Chanty. Linkbuilding. Grow and Convert.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Business of Software Conference

SEPTEMBER 3, 2019

Last names notwithstanding we actually are identical twin brothers. And we referred to this in our history as the slow bleed of death. Now, we are a systems management solution. Your name is Shane or Shawn. We are system administrators and there were some contingencies that all of us were ironclad on. Transcript.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Bryce York

FEBRUARY 12, 2020

Get the paper cut problems onto your roadmap. You wouldn’t have to look very hard to find 100 articles on roadmap prioritization. One standard approach to roadmap prioritization is to take all the things you want to work on for the quarter/year and rank them 1-to-n. Take a balanced portfolio approach. Slow down to speed up.

Feedback Software 40

Feedback Software Reporting Tools Customer Experience Onboarding KPIs 40

Roadmunk

JULY 13, 2017

And then how quickly do you work with the designer to drive towards the goal and get to a point where you’re comfortable presenting your designs for review with the head of product? And then you can also have an institutional list that other people have reference points for. There’s a system that I like to use here.

Data Visualization 61

Data Visualization Analytic Tools Research Software Product Research 61

Intercom, Inc.

JULY 23, 2020

Daniel: I definitely bring that angle to the table, and the way I try to think about that when I’m researching a company is through a process called due diligence. Here’s a plan, whether it’s a roadmap or whether it’s the goals we have for the quarter. You have some sort of planning element.

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Research Software Feedback Software Reporting Tools Technical Review 199

The Product Coalition

SEPTEMBER 20, 2020

The two formal Scrum events that come to mind are: Sprint Reviews The Sprint Review is Empiricism at work: inspect the Product Increment and adapt the Product Backlog. It is also because of this context that calling the Sprint Review a “sprint demo” does not match its importance for the effectiveness of the Scrum Team.

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. There is power in knowing that your mental representation is there and knowing you can refer to it. And it is participatory.

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