pendo-blog perspectives 
Userpilot
OCTOBER 25, 2021
If you're looking to highlight important onboarding tasks for your new customers, you may have considered using a Pendo onboarding checklist. Pendo's checklists are a little hard to find: they're embedded in the Resource Center feature, which isn't accessible for free users. What makes a checklist easy on the eye?
Userpilot
FEBRUARY 7, 2022
Pendo’s product tours are too focused on unengaging purple tooltips. Bad UX example #5: Pendo’s excessive use of tooltips. Pendo provides software to help SaaS companies onboard their new users. While this feature is almost certainly well-intentioned, it’s frustrating from a user’s perspective.
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Userpilot
JUNE 17, 2021
Regular readers of this blog will know that we are big on personalizing your product to the individual needs of your customers wherever possible. One company that has found a way of speaking to specific needs with demo content is Pendo. This is the demo for “Evaluate product usage,” for example: Source: Pendo. >
Userpilot
JULY 30, 2021
Other good options include Appcues and Pendo. From the customer’s perspective, this results in a more generic and less helpful product experience. Pendo is a comprehensive solution to both user onboarding and employee onboarding problems, all on one platform. Where Pendo falls a bit short is on value for money.
Userpilot
MAY 7, 2021
From a customer’s perspective, it’s very frustrating to run into a problem during onboarding and not know how to fix it. As we’ve written before on this blog many times, customer education is a journey that should never end. Pendo gives you the option to choose between walkthroughs, in-app messages, and various other types of guide.
Userpilot
JANUARY 25, 2022
Look at the user onboarding experience from your customer’s perspective for a moment. Release notes can be distributed on social media, your blog and your website, but it’s most effective to share them inside your product itself. A higher rate of user retention means more monthly subscription payments for you!
Agile Velocity
AUGUST 29, 2023
Subscribe to our blog and YouTube to keep updated on the latest news and information related to leadership and organizational agility. Video Transcript: According to studies from Pendo and the Standish group, somewhere between 64 and 80% of all of the work your teams are doing is providing little to no value to your organization.
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