Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

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Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. The result: Teams are aligned, learn faster, and release with confidence. Supporting tech. If you don’t, you need to get those in place – and fast.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

The Product Coalition

JUNE 9, 2023

And when you start talks based on your roadmap, focus on interests, not positions, and look for creative ways to come up with solutions that help everyone. So without a doubt, your job as a product manager is to help your team see the journey and put themselves in the user’s shoes through the roadmap.

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Roadmap Data Visualization Customer Experience User Testing 121

The Product Coalition

APRIL 10, 2018

Every now and then, it’s interesting to ask: What does a Product Manager (PM) do? The answer of course has some take on: They juggle managing products and people. They need to have technical/processual skills as well as those lauded, but ever elusive, leadership skills. That is the product manager in a nutshell.

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PMLesson's Ace the PM Interview

MAY 4, 2020

I'll also be reviewing and responding to any Net Promoter Score (NPS) feedback we've gotten. We consider those who score 9-10 to be promoters, as their feedback is positive. For positive feedback, I like to communicate the excellent news to the team and refer the client to fill out a reference survey we value (eg.

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Gainsight

APRIL 16, 2019

In January, as a result of a merger, I started to search for a customer success leadership position. When times get tough, their numbers get cut as if they were deadweight. […] Instead of releasing managers, perhaps senior leaders should be thinking about releasing their potential. Positioning yourself.

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User Testing Customer Experience Data Visualization Reference 40

eG Innovations

MARCH 15, 2022

There is a reasonable “Getting Started Guide” for the CloudWatch agent and it is worth reviewing the metrics the agent will enable on Windows Server instances and also upon Linux/MacOS instances. Event correlation – A lot of effort and skills will be required to correlate events, suppress false positive, and help drill down to probable cause.

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