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The Top 8 Tech Companies to Intern at in 2022

PMLesson's Ace the PM Interview

Employees routinely say that the best places to work are some of the big tech companies. However, it's very challenging to get a full-time position at many of these companies. To help figure out which internship program (and workplace more generally) is right for you, we created this list of the 8 best tech internships in 2022.

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Customer Education & Training: The Investment That Keeps on Giving

Gainsight

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. The customer success landscape has changed. What Is Customer Training?

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SaaS Customer Support Best Practices and Examples

Userpilot

Customer loyalty : Good support fosters positive customer relationships, which encourages customers to stick around and pay for your product. Competitive advantage : Customers stop doing business with an organization due to poor support. Enter the product webinar – a virtual seminar for showcasing a product or addressing a need.

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How Mobile Market Industry Leader Adjust Became a Japanese Success Story

freshtrax

Adjust is now a well-established technology provider and plays a major role in shaping the future of the market. Members of different teams such as sales, marketing, support, and tech all work together in one room as one Japan team to help customers and to grow Adjust’s footprint in the market. But sales alone will not succeed.

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The SaaS response – how our peers are responding to COVID-19

Intercom, Inc.

Like so many of our peers, we were due to attend SaaStr 2020 a few weeks back, and we’d lined up interviews with some of the incredible speakers who would have been there. I think it’s something that’s may benefit us as a business later on but right now it’s important that if we’re in a position to give, we will give.