UX Studio

FEBRUARY 15, 2024

This allegedly magic technology appeared almost overnight and can write copy, create images, produce videos, and more. AI tools can also generate ideas and answer almost any question we can think of. Read our article about AI tools for design and research to get a closer overview. How can it help us?

Research Software 92

Research Software Product Research ChatGPT Generative AI 92

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. What is UX Research in Design? Why Is UX Research Important?

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Data Visualization User Testing Research Software Product Research 82

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

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User Testing Research Software Analytic Tools Feedback Software 97

The Product Coalition

SEPTEMBER 29, 2022

Today, almost any SaaS platform offers a reporting or insights module. User research is the best way to find out. A little investigative research on G2 uncovered the top 5 analytics UX mistakes made by SaaS vendors. Here are the top complaints distilled from 4,600 G2 product reviews of 140 top SaaS vendors.

Analytic Tools 106

Analytic Tools Data Visualization Research Software User Testing 106

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 88

Research Software Analytic Tools Feedback Software User Testing 88

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Research Software 95

Research Software Feedback Software Analytic Tools Onboarding KPIs 95

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? Step-by-step process to perform behavioral pattern analysis and improve your UX. TL;DR User behavior patterns are the systematic ways users interact with a website and app. Book a demo now to begin.

Data Visualization 92

Data Visualization Feedback Software Analytic Tools Research Software 92

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Let’s have a look at them.

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Research Software Analytic Tools Feedback Software Data Visualization 59

The Product Coalition

OCTOBER 16, 2022

With the help of special commands, they accessed an operating system through a console. In the 1970s, Xerox PARC managed to make technology clear for people by developing a GUI. User experience does not stand still, and innovations that challenge UX design constantly appear. The era of personal computers began.

Research Software 78

Research Software Analytic Tools Customer Experience User Testing 78

Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product. Book a demo now to learn more.

Research Software 85

Research Software Analytic Tools User Testing Feedback Software 85

Userpilot

MAY 1, 2024

Userpilot can help you monitor user behavior and collect qualitative feedback with in-app surveys. Increasing user satisfaction – When you build a product tailored to your target user’s expectations and needs, it improves the overall user experience (UX). Here are a few user research techniques that’ll come in handy: 1.

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User Testing Feedback Software Analytic Tools Research Software 82

Userpilot

OCTOBER 2, 2023

Generative vs evaluative research methods are two techniques for conducting user research when managing your product. Both UX research methods are different but provide valuable insights to help your product development process. Decide which new feature to work on by using in-app surveys with open-ended questions.

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User Testing Product Research Research Software Feedback Software 104

UX Studio

DECEMBER 14, 2023

This year, UX studio turned 10 years old. The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. Happy birthday, UX studio! But UX studio did. And now, here we are.

Research Software 89

Research Software UX Feedback Software User Testing 89

Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. Measure your UX optimization efforts.

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Customer Experience User Testing Research Software Feedback Software 94

UX Planet

JANUARY 24, 2024

I decided to compile a list of all the apps, websites, and paid services that I find useful and worth investing in as a UX/UI designer. ChatGPT AI tools are highly effective for data analysis. Moreover, when it comes to user research, you’re required to analyze a huge amount of data.

Research Software 52

Research Software UX ChatGPT Data Visualization 52

Userpilot

MARCH 6, 2024

TL;DR We’ve brought 13 CRO trends that are timeless and will always work in SaaS, and they include: Add more UGC in your content : Leveraging user-generated content to enhance credibility and trust through social proof, improving conversion rates.

Feedback Software 90

Feedback Software Research Software Analytic Tools Product Research 90

UX Planet

JANUARY 1, 2024

[link] Most beginners associate UX design with the use of Figma. But UI/UX design is a broader field of knowledge and skills. In this article, I’ve put together step-by-step tips on becoming a sought-after UX designer. UX designers focus on the user experience. UI/UX designers are responsible for the entire user journey.

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Feedback Software Research Software User Testing UX 74

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Discover user paths to app actions. 11 User flow examples to inspire you to create your app flows: Basic user flow chart for logging in.

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Data Visualization Customer Feedback Analytic Tools User Testing 98

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. UX designers refer to these predictable cause-and-effect relationships as the “laws” of UX design. In this article, we aim to introduce you to seven such quintessential UX design laws.

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Data Visualization UX Research Software Feedback Software 82

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

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Research Software Feedback Software Reporting Tools Data Visualization 116

UX Planet

JANUARY 4, 2024

cover design idea from 32 Little Big Updates We can all agree that Figma has changed how we work in UX/UI design, making everything simpler and all in one place. However, even with Figma’s amazing features and plugins, there are other apps and websites I use every day that Figma can’t replace. Available in Free and Pro versions.

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Feedback Software Research Software User Testing Data Visualization 52

UX Studio

OCTOBER 4, 2022

Especially if you worked in academic research and you’ve gained a specific skill set. But there is a silver lining: you can find new and exciting fields, such as UX research, where you will be considered as a great candidate for a UX researcher position. My story from academia to UX research.

Research Software 83

Research Software UX Reporting Tools Feedback Software 83

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Designing applications that address these specific pain points can set the stage for groundbreaking solutions.

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Analytic Tools Data Visualization Research Software Reporting Tools 94

Intercom, Inc.

AUGUST 25, 2020

There’s a lot of discussion around conversational computing these days – at Intercom, we talk about our conversational relationship platform , conversational support and conversational marketing. But what makes software conversational? In software, gaps in understanding can be relatively small (“How do I filter by location?”)

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Userpilot

DECEMBER 7, 2023

It will also guide you through uncovering and harnessing these insights in your SaaS business. For instance, market research data can help you decide on effective product management strategies. This can be data from CRM platforms, customer feedback , website analytics, product analytics, social media data, etc.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Research Software 94

Userpilot

JULY 19, 2021

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)? Revenue growth.

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Analytic Tools Research Software Reporting Tools Customer Communications 98

UX Planet

FEBRUARY 2, 2024

The beginning of 2024 brings the introduction of new and excellent UI/UX tools, as well as Challenges to help you improve your skills. Right now, the tool is available in beta; registration is free. It helps you master UX design by completing daily challenges. They have detailed descriptions and elaborate designs.

Research Software 52

Research Software UX Software Review User Testing 52

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Data Visualization 94

Data Visualization Analytic Tools Research Software Customer Experience 94

UX Studio

FEBRUARY 13, 2018

Here’s the thing: the fact that you do UX research is only the first step in creating a bulletproof UX design method. What needs to come after that, however, is creating a commonly accepted research system, where information is stored in a consistent and searchable way. Why do we need research system?

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Research Software Reporting Tools User Testing Product Research 100

Usersnap

FEBRUARY 9, 2024

For Product Managers and Developers, selecting the right, usability testing platform and tool isn’t just a task; it’s a crucial step in shaping your product’s success. The market offers a variety of usability testing tools, each varying in price, features, and research methods. Usersnap 2. Lookback 4.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

ProductPlan

MAY 3, 2023

While this sometimes makes sense for our products—prioritizing net new functionality or fixing bugs over improving issues with palatable workarounds—this mentality really sets us back with our internal tools and processes. Your business is more than just the product on a shelf or in an app store, it’s the entire operation.

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Analytic Tools Research Software Feedback Software Data Visualization 67

UX Planet

FEBRUARY 2, 2024

The fundraiser together with the person in charge creates a campaign on a platform aimed at potential donors and then the potential donor will determine their choice to donate or not, then the results of the donation are distributed by the fundraiser and the person in charge/platform. Gamification ?

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. What is a UX roadmap?

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Roadmap Customer Experience UX Product Research 94

Userpilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. Our article provides guidance for SaaS teams on how to effectively localize their content. However, it often requires wider changes like cultural adaptation, search engine optimization, or adjustments to the UI, date formatting, currencies, and payment systems.

Research Software 85

Research Software Analytic Tools User Testing Onboarding KPIs 85

The Product Coalition

APRIL 8, 2020

According to Jenny Björkman, UX Lead at Sustainably The cost implications of doing user experience (UX) design without a testing phase can put the future of any company at risk. imagine the cost savings had they included a UX research phase beforehand in their project plan. The Sustainably app.

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User Testing Research Software Feedback Software Product Research 78

Userpilot

MARCH 27, 2024

That said, let’s explore some secondary navigation examples, the role of secondary navigation in UX, the key differences between primary and secondary navigation, and share some strategies to aid your navigation. Implementing in-app guidance for new or less visible secondary navigation to direct users to secondary features.

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Feedback Software Research Software Data Visualization Product Research 99

UX Planet

JANUARY 1, 2024

Introduction This interview guide is here to help you: Understand the various stages of UX interview process and what they’re about. Screening interview The goal of the screening interview is for: Recruiter: To evaluate your suitability for the position based on: Relevant work experience, covering industry, platform design (e.g.,

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