Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

Data Visualization 84

Data Visualization Technical Review Reporting Tools Technical Advisors 84

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Alchemer Mobile

APRIL 14, 2020

Here are some of the questions they’ll discuss: What’s the relationship between design, development, engineering, and product and your company? How deep does your understanding of the technology go as a PM? How do you manage executive expectations, customer expectations, and technical resources?

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Modus Create

MAY 11, 2020

For people in tech, it’s just our daily environment, nothing too fancy, nothing too hard. So, how can the tech product community help the world to pivot, work as a cross-functional team and make this place better prepared for the times to come? This applies not only in tech, but also in politics and society. Is it hard?

Technical Advisors 72

Technical Advisors User Testing Technical Review Feedback Software 72

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career?

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. None of her employment at that time was about product management. At Autodesk, she began as an individual contributor, product manager.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? It’s impossible for one person to do.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Userpilot

JULY 13, 2021

An interactive walkthrough is a step-by-step, interactive guide to your product that will ultimately lead your users to activation. Exactly what constitutes activation will vary for different use cases of your product. Many SaaS products have complex internal systems which are not immediately intuitive to use for new employees.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Mixpanel

MAY 5, 2021

Casey Winters Chief Product Officer, Eventbrite Casey Winters is the Chief Product Officer at Eventbrite. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

JANUARY 5, 2021

Or invite stakeholders to Product Backlog refinement sessions to explain a user story’s value to the rest of the Scrum Team. Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time. Proven examples are user story mapping or product roadmap planning workshops. (It

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Business of Software Conference

JULY 7, 2021

Our CRM system can prompt the team to make the optimum number of calls, to follow up efficiently and to be better at predicting call or demo outcomes. The range of blueprints alone suggests that we should all be cautious about buying into one system or another. One proven sales playbook, system or process simply cannot fit all models.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

The Product Guy

AUGUST 30, 2017

Guest Post by: Liel Aharon (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Felix Sargent]. At the end of 2015 I was in the worst nightmare of any Product Manager. I had a strong roadmap, clear goals and a vision for the product. A production release was a distant vision. Better Products.

Technical Advisors 123

Technical Advisors Product Management Product Manager Technical Review 123

The Product Coalition

MARCH 21, 2018

What you need to think about in your first 60–90 days on a new job: product management (leader) edition I’ve recently transitioned into a different role and have spent some time thinking about how to start this new job. A mentor advised me to think about three broad categories?—?the focus on a few near terms wins ?—?could

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. Remember this Apple’s iPhone 3 advertising slogan?

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. Remember this Apple’s iPhone 3 advertising slogan?

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Userpilot

DECEMBER 6, 2021

Few customer success managers are also developers. A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Inexperienced Product Managers: Chameleon is tricky to get to grips with, which is pretty ironic in an onboarding tool! Basic analytics are a must.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JANUARY 5, 2022

It’s also advisable to ensure they contain a CTA and a X button, so that the user has the choice to either engage with the value the modal is offering, or go back to what they were doing previously. Product tour. After connecting Userpilot to your product with a JS snippet, you can build a tooltip in 10-15 minutes of work.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52