Product Manager Strategy Support Training Webinar 
ProductPlan
APRIL 5, 2022
They’re on the front lines fielding messages from customers trying to use the product to achieve their own goals. Support’s training must therefore delve into far more detail. In this case, the WHY takes a backseat to the WHAT and HOW of your product. Develop “self-service” materials and training in order to scale.
ProductPlan
APRIL 5, 2022
They’re on the front lines fielding messages from customers trying to use the product to achieve their own goals. Support’s training must therefore delve into far more detail. In this case, the WHY takes a backseat to the WHAT and HOW of your product. Develop “self-service” materials and training in order to scale.
ProductPlan
AUGUST 1, 2019
Using product analytics and personas , product managers can furnish sales with the optimal customer profiles for active and engaged users. And via their customer interactions they’re a unique source of input to the product team regarding any barriers customers are encountering that might delay or derail their long-term loyalty.
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