Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. The right in-app engagement software will help you to increase in-app user engagement.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Reporting Tools 87

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 70

Feedback Software Analytic Tools Research Software Data Visualization 70

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses.

Research Software 86

Research Software Analytic Tools Feedback Software Data Visualization 86

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo?

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

JANUARY 12, 2023

Second, you’ll learn the best tools to use for behavioral analytics. So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics. You can also use UBA data to recommend content and products contextually. Book a demo to see this tool in action.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Customer Feedback 91

Userpilot

OCTOBER 20, 2023

Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

JUNE 6, 2024

You can also analyze qualitative feedback using automated survey tools. First, you’ll need a tool to collect the survey. Then, you can use text analysis to create and assign tags and visualization tools to easily explore the data. One tool you can use for all phases of the process is Userpilot.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Research Software 59

Userpilot

OCTOBER 8, 2021

We had a play with some of their tools to save you the trouble of testing them out yourself. You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. Reports allow you to track page views, clicks, events, or guide views related to whichever feature you want.

Data Visualization 92

Data Visualization Analytic Tools Software Review Feedback Software 92

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools. Product review sites.

Analytic Tools 87

Analytic Tools Research Software Feedback Software Data Visualization 87

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Successfully launching a product requires proper planning which usually follows specific steps and checklists.

Product Research 80

Product Research Feedback Software Research Software Product Marketing 80

The Product Guy

DECEMBER 6, 2018

That was an eye opener, as most of my life, I focused on jumping to solutions, but spent little or no time in defining them in the right way. When I started working as a product manager, I understood that identifying and defining the problem is a crucial first step before even thinking about solving it. 2) What should I solve?

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

The Product Coalition

JULY 8, 2019

An insight into Product Marketing roles, responsibilities and KPIs after interviewing dozens of Product Marketing Managers. Everyone is hiring Product Marketing Managers (“PMMs”) and there is a great demand for expertise in this space, so read on for a strategic and tactical definition of “What is Product Marketing?”.

Data Visualization 60

Data Visualization Definition Product Marketing Reporting Tools 60

ProductPlan

AUGUST 10, 2023

How can you justify redirecting resources to tweaking the UX or integrating an API when they could spend time building the next big thing? That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like. So you want to make those chances count.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Actionable insights from feedback help you better align your product with customers’ needs and retain them for longer.

Feedback Software 18

Feedback Software Data Visualization Customer Feedback Analytic Tools 18

Userpilot

AUGUST 26, 2021

Believe it or not, there used to be a thing called on-premise software that you have to install and upgrade yourself. In this ultimate guide to SaaS product management, we'll walk you through the benefits of SaaS over on-premise software and how you can build a successful product as a SaaS PM. Nightmare, right?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Depending on how many your product has, it may require several hours of interviews and a number of surveys to do each. SaaS User Persona Example -Userpilot: Product Manager 2. SaaS User Persona Example-Userpilot: UX Designer 5.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

NOVEMBER 30, 2021

Are you on the hunt for the perfect digital adoption platform (DAP)? While it’s a relatively new term to enter the SaaS lexicon, there are already a number of choices on the market. It’s easy to use and doesn’t require coding skills. Userlane is also a DAP tool, unique due to its employee onboarding functionality.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 2, 2022

To grade OKRs, use a scoring system on a scale of 0.0 To implement your OKR strategy, you should follow 5 steps: set vision, choose OKRs, review OKRs progress, create feedback loops, and make reports. Some OKR examples include customer success , marketing , sales, and product management OKRs. Review OKRs progress.

Feedback Software 99

Feedback Software Onboarding KPIs Reporting Tools Product Research 99

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. What does a product manager do? Type of product (B2B, B2C).

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Userpilot

JUNE 2, 2022

But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. B2B SaaS stands for businesses that provide cloud-based software solutions to other businesses. What is B2B SaaS? What are B2B SaaS metrics?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

AUGUST 2, 2023

Software users only continue subscribing if they find your platform useful. Remove friction and elevate the customer experience with self-service support. Personalize the onboarding process for new customers to boost engagement Customers will engage better with your tool when the flows are targeted to their needs.

Feedback Software 76

Feedback Software User Testing Customer Experience User Friction 76

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. Introduce interactive walkthroughs in place of product tours to help users derive immediate value from your product. Retaining customers is an incredibly important part of any growth-driven business.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. What is product intelligence? Conclusion.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 6, 2023

Building an omnichannel experience requires a combination of data collection, channel selection, journey mapping , data centralization, and obtaining the right tools for the job. Due to the necessity of data analytics when optimizing the omnichannel customer experience, you’ll have more metrics to work with. Increases LTV.

Customer Experience 73

Customer Experience User Testing Customer Feedback Feedback Software 73

Userpilot

OCTOBER 15, 2021

If you're looking for some inspiration, here are some subject line examples from some great SaaS tools: Remember: you shouldn't just copy and paste a clickbait title – SaaS products build relationships and trust with their audience, and that isn't going to happen with clickbait! Why is this a great launch example.

Feedback Software 86

Feedback Software Research Software Product launches User Testing 86

Userpilot

JULY 11, 2023

We’ll also share and summarize 12 videos so you can get into user onboarding, customer service, and retention—right now. The best videos about customer service include: Valuetainment stories about great customer service. Simon Sinek’s take on the “service” part of customer service. Offering self-service support.

Customer Experience 74

Customer Experience Customer Feedback Feedback Software User Testing 74

Userpilot

JANUARY 12, 2023

We’ve compiled an extensive list of tips and tricks to act on your customer data to improve customer brand loyalty and marketing strategy and drive account expansion and product adoption. You’ll also learn the best ways and tools to perform behavioral segmentation. Keep reading to uncover product growth insights !

Feedback Software 91

Feedback Software Analytic Tools Data Visualization Customer Feedback 91

Userpilot

JULY 20, 2021

By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me. Product/market fit means that not only is the product good, but it successfully responds to the customer group it is designed for. reported ICP. marketing efforts.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

ProductPlan

AUGUST 10, 2023

How can you justify redirecting resources to tweaking the UX or integrating an API when they could spend time building the next big thing? That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like. So you want to make those chances count.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Userpilot

NOVEMBER 10, 2022

TLDR; A customer pain point refers to an issue that a customer experiences when interacting with a product or service. Understanding pain points helps you avoid customer dissatisfaction , make product improvements that meet customer needs , and help you align your marketing strategy better. State of SaaS Report Findings.

User Friction 83

User Friction Customer Experience User Testing Product Research 83

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

SEPTEMBER 15, 2022

Geographic data (country, city, region, wealthy and poor districts); Market research surveys; Customer reviews on 3rd party sites such as G2 or Capterra; Internal and external CI data are closely intertwined and rather cannot exist separately. Design the secondary onboarding flow to get that segment to discover other product solutions.

Feedback Software 94

Feedback Software Research Software Analytic Tools Data Visualization 94

Userpilot

MARCH 18, 2021

Customer Retention Strategy for Your Marketing & Sales Departments How to Build Products Designed for Retention The Role of Product Marketers in Customer Retention The Customer Support Strategy Why Is The Data You Collect So Important to CS and Retention? vs. A Product Onboarding Tool for Startups.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

SEPTEMBER 29, 2022

Implement heatmaps to understand the customer experience with the website through visual reports. The behavioral targeting process involves collecting user information through various sources like in-app behavior, NPS results, web browsing behavior, interactions with ads, and data management platforms (third-party data).

Data Visualization 76

Data Visualization Analytic Tools Customer Experience Reporting Tools 76

The Product Coalition

OCTOBER 30, 2019

Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. They can drastically change your app through analytics, marketing and payment services. There are 100s of options on the market. 477 apps find their way into the app store every week.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software User Testing 82