Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. Instead, you should opt for an interactive walkthrough type of product tour. Product tours generally include a welcome screen , a survey to segment users, a checklist , and experience flows for each of the key activation points. Get a demo today!

Analytic Tools 89

Analytic Tools Feedback Software Onboarding KPIs Software Review 89

Userpilot

JULY 13, 2021

An interactive walkthrough is a step-by-step, interactive guide to your product that will ultimately lead your users to activation. Exactly what constitutes activation will vary for different use cases of your product. Your non-technical product managers and product marketing managers will certainly thank you!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Intercom, Inc.

JANUARY 14, 2021

I got an MBA and tried several startups – some failures under my belt there – and then ended up at a company in the business intelligence space called GoodData. I started as a product manager and ended up as the VP of product. It took us 13 iterations of the product. ” So we did that. Go and speak to them directly.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Coalition

MAY 15, 2019

Later whilst being an adviser at Stanford university Neil H. I specifically pulled the best Product Manager Easel Corporation had out of Product Marketing and retrained him. It also has more responsibility for directly working with engineering 50% of the time to assure that the product fits customer needs.

Product Management 92

Product Management Product Manager User Testing Product Research 92

Andrew Chen

OCTOBER 31, 2016

I gave some my 2 cents based on my experience helping startups and growth folks. It’s not an immediately technical or product-based experience, and yet it’s an interesting question that might actually become more and more relevant. They asked a great question – how do you interview for growth folks?

User Testing 92

User Testing Weak Development Team Technical Advisors Analytic Tools 92

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? I’ve been kind of actively running away from management roles, and mostly that’s just a factor of the things that I really wanna learn or I just really wanna learn how to be a really, like, kick-ass technical PM. So that’s me.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Intercom, Inc.

JULY 12, 2018

This wasn’t Elad’s first experience with hyper growth – Google grew headcount 10x during his time as a product manager there – nor the last. He’s also co-founded Color Genomics and invested in and been an adviser to companies like Airbnb, Coinbase, Instacart, Square, Stripe and more.

Technical Advisors 120

Technical Advisors Reporting Tools Weak Development Team Startups 120

Userpilot

DECEMBER 6, 2021

A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 interactive, branching in-app walkthroughs that guide the users on how to use your product. Few customer success managers are also developers. 3 – Detailed analytics is an essential customer success tool.

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Data Visualization 94

Aptrinsic

JANUARY 2, 2018

According to Jeetu, one mistake on the product management side has ripple effects for years to come. Teams of engineers get misdirected, product marketing goes out with the wrong message, sales sells the wrong thing and customer success faces escalation issues. Obsess about product/market fit. Have we lost it?

User Testing 40

User Testing Technical Advisors Customer Experience Customer Feedback 40